Casinova 

Complete nonsense it's been 1 month I am waiting for my wedraws after 15 days they send to verify your account which they not ask in start of making my account here now it's been 15 days still I not get my verification every time I go to live chat it's like talking to computer they not understand our problem email mostly they not answering and also if they answer still they not give you complete help to solve your problem my vip manager not even have contact with me and I feel playing on this application is my worst experience so far I am still waiting for my verification and my wedraw if it's not happen I will never deposit to this application

One of the worst Online Casinos I've played on. I do know that these casinos don't let you win but the hit rate on this site is f**** up. for example - 400€ are nothing and if youre lucky you get 3-4 free games with a payout of 30-120x but as soon as you have bonus money you get free games on nearly every 50 spins and then you get the real payouts but until the 30x-40x to transfer the bonus to your real money it's gone. I've played on many sites but this one is just a money grabber - please choose another casino. best regards and a tip to the players that think about playing here: don't do it. take your money and burn it instead.

MY EMAIL IS NEWRJSINOZ AT GMAIL This is the third time I am requesting the permanent closure of my account under self-exclusion. Despite my previous requests, you have repeatedly failed to act and instead have continued to send me bonus offers, which is not only unacceptable but highly irresponsible.

Let me be absolutely clear:
I am formally invoking self-exclusion and demand that my account be closed permanently and irreversibly, effective immediately.

Should you fail to process this request without delay, I will have no choice but to begin reporting your conduct to the relevant licensing and gaming authority. Continuing to ignore self-exclusion requests while offering bonuses is both unethical and a potential breach of responsible gambling regulations.

You have been notified multiple times, and your repeated inaction and promotional behaviour in response to these requests is reprehensible.

Do not contact me again with offers. Do not delay this closure.

Don't trust the positive opinions, they probably pay for them. The casino works really well until you win a good amount of money and proceed to withdraw it. In two month or more they just pay me 2 of the 5 I did. But the best part come today. At the same time they ask me for documents to verify my account they made a charge of 500€ on my debit card with no authorization. Probably a kind of strategy but unacceptable. Please, run away from this website, they will steal your money.

Don't put money in casino, because they are not serious, I put money in and I can't play, they say it's maintenance, they also took away my bonus, they are not serious! It's not good

This casino is one big RED flag and likely a scam
-first of all they dont even bother to verify you your funds/age nothing
-they dont have any social media pages
-withdrawals are limited to 500€ every 24hours and take 3 bussines days to be accepted. Also you cant have more than 3 active withdrawals..(which is so stupid considering some games have up to 200€ per spin so if you win 10k you will wait month to recieve it 🤡)
-They most likely buying bots to write good reviews cuz these 5* ratings are not real
So if you have similar bad experience just review it too cuz trustpilot is only thing where they can be found
-I have been contacted by some shady VIP manager whos been calling me about bonuses from private number

So overall i would not recomend just because its not serious casino..

Just take your money some where else where you have chance of getting your winnigs

It looks like a scam. I received a bonus, placed bets according to the rules, and yet they were not added to the bonus turnover. As a result, I could not withdraw the winning funds, because the bonus was not turned over all the time, even though it was already there... I wrote many times in the chat and each time I was transferred to another consultant, I had to wait a long time for the consultant to finally turn off the chat. SCAM!!

I won €50,000, but Casinova refuses to pay. They didn’t ask for documents or verification – they simply ignore my withdrawal request. I’ve contacted support multiple times, but they don’t reply at all.

This casino is a complete scam. They take your money, but when you win, they just act like you don’t exist. Their license seems to allow them to do whatever they want, and there’s no way to hold them accountable.

Stay away from Casinova! They will happily take your deposits, but you’ll never see a cent if you win.

Customer support was available and responded promptly, but my withdrawal request, made on February 28, has not yet been processed (March 6). I hope the situation will be resolved soon. The games are excellent, but the payment processing leaves much to be desired. Additionally, many of the reviews seem questionable, with identical reviews praising the site without providing real details about the experiences. Often, these reviews are unique to the author and don’t reflect a variety of experiences, which raises doubts about the transparency of the reviews published. If my winnings are not paid out, I will take legal action to protect my rights.

Il supporto clienti è stato disponibile e ha risposto tempestivamente, ma la mia richiesta di prelievo, fatta il 28 febbraio, non è ancora stata elaborata (6 marzo). Spero che la situazione venga risolta presto. I giochi sono ottimi, ma la gestione dei pagamenti lascia molto a desiderare. Inoltre, molte delle recensioni sembrano di dubbia veridicità, con recensioni identiche che lodano il sito senza fornire dettagli reali sulle esperienze. Spesso queste recensioni sono uniche dell'autore e non riflettono una varietà di esperienze, il che fa sorgere dei dubbi sulla trasparenza delle recensioni pubblicate. Se le vincite non dovessero essere pagate, prenderò provvedimenti legali per tutelare i miei diritti.

Casinova offers a great balance between sports betting and casino games. I love the variety of slots and the sportsbook is excellent for live betting. I had a question about withdrawal limits, and support clarified it promptly. Highly recommended.

Don't play this casino they scamers!!!! Waiting 2 week's for withdrawal and they rejected, no reason to be rejected is same card which i charged...they don't pay winnings

Casinova's game show section is pretty coll- I ended up trying Sweet Bonanza Candyland, and it was a lot more fun than I through it would be. It kind of felt like a TV game shown, which was a nice change from the regular slots and table games. The live chat support is also decent; they answered my questions pretty quickly. I like how they keep the site interesting with a good mix of new popular games. So far, it's been a good place to hang out and try my luck.

The provider has all of a sudden forbidden the access from my country and I cannot enter in my account or have my money back.