Purchasing an urn was a breeze. The online catalog had detailed photos and dimensions which made selection easy. Prices were very reasonable compared to what the funeral home wanted to charge for a... See more
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Excellent service. Online chat was excellent with prompt replies. Patiently answered all my questions. The price of the casket was half that sold at funeral homes and of excellent quality. Deliver... See more
Company replied
The Star Keepsake Urn I purchased is beautiful. However, before I bought the urn, I contacted Casket Depot Vancouver and asked if the Urn came with a stand. I was informed that it did. However, we... See more
Company replied
I had some questions on a weekend, they responded very quickly, with extra photos & information of the casks I was looking at. I ordered and they were delivered in a couple of days (to Ontario) and th... See more
Company details
Written by the company
We are a direct-to-consumer casket and urn store. Our goal is to dramatically lower funeral expenses by cutting out the middlemen and selling directly to the public. Compared to funeral home prices, our caskets and urns are typically 50-80% lower in price. We offer free delivery to your funeral home. We have over 200 product types in stock. We welcome you to visit our showroom located at 18860 24 Ave Unit 121, Surrey, BC V3Z 0Y8. If you have any questions please call us at 604-833-9193
Contact info
18860 24 Ave, V3Z 0Y8, Surrey, Canada
- 604-833-9193
- manager@casketdepotvancouver.ca
- casketdepotvancouver.ca
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I want thank casket depot very much for…
I want thank casket depot very much for helping us with our purchase of a flat marker . William was very helpful with all my questions he really went over and above for me. Thank u.
excellent service
Excellent service
Excellent service. Online chat was excellent with prompt replies. Patiently answered all my questions. The price of the casket was half that sold at funeral homes and of excellent quality. Delivery was perfect with a phone call to let us know it was coming. Can't recommend enough. A smooth process during a difficult time.

Reply from Casket Depot Vancouver
Incredible service and really great…
Incredible service and really great people. My family really appreciated the finished product as well.
A breeze
Purchasing an urn was a breeze. The online catalog had detailed photos and dimensions which made selection easy. Prices were very reasonable compared to what the funeral home wanted to charge for a similar product. I appreciated being able to pick it up directly from their warehouse, without worrying about being stuck or damaged in the mail. The pickup process was quick and smooth, and the staff boxed it up well after giving me a chance to look it over.
William made the whole decision making…
William made the whole decision making very easy. He also took the time to enlighten me on the on legalities of using them as opposed to direct with a funeral home and saved us hundreds of dollars. The casket was spectacular and delivered on schedule.
Beautiful onyx
Beautiful onyx. Good communication re: shipping. Arrived in a timely manner
Our family was very pleased with the…
Our family was very pleased with the headstone marker. It as delivered quickly and the design was perfect.
Can't Ask for Better!
Ordering went smooth, Delivery was prompt, love the safety packaging! Made us feel good that you wanted to offer us quality product and service!
All round A+.
Thank-you, we appreciate your service, will recommend to others.
Have a good day!
The whole experience with Casket Depot…
The whole experience with Casket Depot was full of attention and care. Very professional.
I was impressed not only with their…
I was impressed not only with their product but stunned at how quickly they deliver! Their staff actually answer the phone and do anything to help.
Customer Services Was Very Good
Customer services was very good. I'm a bit disappointed with the quality.
Nice urn, slow delivery
The urn was exactly as advertised but the delivery took longer that indicated on the website. BC to Montreal took 11 days to arrive (advertised as 1-3 business days, shipping fee $20).
Quick and Friendly Service
Received quickly, arrived on time, and when emailing the team they responded promptly and were very friendly. Highly recommend. Thank you :)
William is very professional and very…
William is very professional and very articulate.
Thank you for everything
My entire experience with this company…
My entire experience with this company was top notch. From online ordering,communication and custom engraving. I highly recommend them.
Casket and Headstone
We recently used Casket Depot Vancouver for both a casket and a headstone, and we’re very happy with the experience. William was incredibly responsive, kind, and helpful throughout the entire process, which made a difficult time much easier for our family. The quality of both the casket and the headstone met our expectations, and everything was handled with care and professionalism. We truly appreciate the support and service we received.
not exactly what we ordered
The product we ordered was not available so they shipped same but larger earn. The colour and style are beautiful. It is quite large. It didn’t arrive in the window because the product was swapped out.
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