Very competent staff. You see that they truly know what they are talking about. They gave me an excellent recommendation on my first climbing shoes almost a year ago and have always been very nice... See more
Company replied
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Very competent staff. You see that they truly know what they are talking about. They gave me an excellent recommendation on my first climbing shoes almost a year ago and have always been very nice... See more
Company replied
I made a last minute online order just before going on a climbing trip. C'sCS made sure I received the 2 topos in time. And when I mentioned 1 of the books arrived damaged, they gave a very good compe... See more
Company replied
So I finally found a Faza boulder brush and ordered it, but minutes later Casper called me (in the Netherlands) from Luxembourg because the colour I had chosen wasn't available anymore. He could've ju... See more
Company replied
I needed something urgently sent, and after contacting their staff, that was taken care of quickly and effortlessly. There are also numerous assortments of equipment, all at logical prices!
Company replied
Casper's Climbing Shop is selling equipment and apparel for Climbing and Bouldering. We ship to all EU countries. Shop online.....more time to climb.
46, rue du Commerce, 8220, Mamer, Luxembourg
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Reply from Casper's Climbing Shop
The package made it to Poland on two days! Amazing timing and flow of information

Reply from Casper's Climbing Shop

Reply from Casper's Climbing Shop

Reply from Casper's Climbing Shop

Reply from Casper's Climbing Shop
I found an amazing 50% off discount for a climbing shoe that I was looking for.
I received the product in just 2 days, amazing. Thank you.

Reply from Casper's Climbing Shop
Great communication and fast shipping. product as expected.

Reply from Casper's Climbing Shop
Everything was smooth and very fast from looking into the online shop, payment and collection (from the shop).
The offer was indeed very good for what i purchased!
Thanks

Reply from Casper's Climbing Shop
Item was only available in a different color. My climbing buddy ordered the last green one. I was offered a refund or a different color. Which was no problem. Very happy with the discount and the backpack.

Reply from Casper's Climbing Shop
Great costumer service
Very helpful and knowledgeable
And also great products to chose from

Reply from Casper's Climbing Shop
All was complete and arrived after 3 business days.
Nothing damaged, nothing incomplete.
Shipping was delivered on business day 4.
Thank you!

Reply from Casper's Climbing Shop

Reply from Casper's Climbing Shop
Ordered some chalk online from France, the experience was very smooth!

Reply from Casper's Climbing Shop

Reply from Casper's Climbing Shop
Great webpage, uncomplicated ordering, quick dispatch of ordered items.

Reply from Casper's Climbing Shop

Reply from Casper's Climbing Shop
I have received zero communication apart from this automated email to rate my experience.
After ordering I have not received any confirmation email. The order date was 5 days ago. Even after emailing them my order reference(as shown after payment) asking them if my order has been received and if so, what the status is, has been ignored. Instead I was asked to review my experience in trustpilot.
In a nutshell: I feel scammed. Please do better.
Ps I have yet to receive my order
I needed something urgently sent, and after contacting their staff, that was taken care of quickly and effortlessly.
There are also numerous assortments of equipment, all at logical prices!

Reply from Casper's Climbing Shop
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