Castello Style Reviews 8

TrustScore 2.5 out of 5

2.3

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Company details

  1. Lighting Shop

Written by the company

Castello Style is a UK based modern luxury home and business lighting company. It gives us immense pleasure to curate and cater to your every lighting need & whim. As a vintage light bulb company, we have a plethora of vintage lighting options for each corner of your space. We cater to the right lighting solutions for your space whether it is for ambient lighting, task lighting or accent lighting.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible company

Terrible company. Needed to return items as they didn't fit but messages were few and far between.
Very difficult getting a returns address which eventually came and it was China!
They wanted photos of the items.
I had a feeling that If I sent them back I wouldn't hear from them again so didn't bother and put them on eBay instead.
Would avoid using this company.

21 July 2025
Unprompted review
Rated 1 out of 5 stars

If I could have got away with zero…

If I could have got away with zero stars I would have, they are a pathetic company returns are impossible, has to go back to China takes them days and days to respond to e mails no paperwork included in parcels, they have no regard for consumer rights I have language to write and say but this would probably be taken down just know I’m thinking it

23 July 2025
Unprompted review
Rated 1 out of 5 stars

No guarantee with their Security Light

Bought a security light just under a year ago and it has now failed. Most items are guaranteed for a year so I contacted the company to see if they may replace it. Disappointed not to get any reply at all. I found the identical light still on their website, but found no mention of a guarantee of any kind. No biggie, but it would have been nice to at least get a reply - even if they offered me a percentage off a replacement would have been something.

20 September 2024
Unprompted review

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