I am pretty sure this is a scam
I am pretty sure this is a scam. Luckily I'm able to get my money back.
30 May 2024
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Your Ultimate Destination for Premium Jordans and Branded Shoes. Discover a curated collection of the most sought-after footwear, including iconic Jordans and a wide range of top-tier branded shoes. Elevate your style with our exquisite selection, where quality craftsmanship meets undeniable street cred. Step into a world of luxury and exclusivity – CastleFactory, where every step is a statement.
Contact info
71 Gerald St, Benwell, NE4 8QH, Newcastle upon Tyne , United Kingdom
- support@castlefactory.co.uk
- castlefactory.co.uk
2.7
Poor
8 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
got a response from the web site 2…another scam!!!!
got a response from the web site 2 times but when I asked if the purchases were verified it stopped the tried to call the 2 phone numbers they listed neather one works seems to be a scam
1 May 2024
Unprompted review
Reply from Castle Factory LTD
Sorry for inconvenience, We are not be able to verify your order, Please tell me your order number so we can check what is the problem as CASTLE FACTORY have been providing best cosmetics and trainers from 2022 with 100% satisfaction of our customers
Best Customer Support and Best Quality
Best Customer Support and Best Quality, Highly Recommended
20 January 2024
Unprompted review
Best service ever I had seen in my life
Great and friendly seller same as described.... I just loved it
2 August 2023
Unprompted review
I got scammed visiting this site
I got scammed visiting this site. Went to purchase some trainers and Money was transferred to Lagos. Still in dispute with the bank. And they blocked me on Insta after reporting them. Makes you wonder how many people fall for this. If you cannot find my order then reply to the email I’ve sent you asking for my refund.
12 July 2023
Unprompted review
Reply from Castle Factory LTD
Hi "Cem Z"
we couldn't find your order by that name to resolve your queries reach us at: support@castlefactory.co.uk. Thank you
Kind Regards
Steven Lee
I am not be able to give them review…
I am not be able to give them review why this website is not showing in trust pilot? As the staff very so helpful and supportive deliver was quite long but the product was so adorable
30 January 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.