Lucy gave me excellent advice and guidance on buying my first Bob Dylan print. She was polite and friendly with a good sense of humour. Tony who installed my print was also polite and friendly and... See more
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About Castle Fine Art
Written by the company
As the UK's leading art retailer, Castle Fine Art has been at the heart of the contemporary art movement for over 30 years.
Specialising in original fine art, hand-signed limited editions and sculpture, we unite collectors with works from an exceptional selection of world-class masters, cultural icons and homegrown contemporaries.
In 1995, we opened our first gallery in the historic market town of Stratford-upon-Avon with just one goal in mind – to share the joy of fine art. Whilst we may have expanded over the years, our foundations are built on a pure love for art – a feeling that remains in every corner of the business today. With 38 galleries nationwide and a global online store, we continue to build with the future of modern art in mind.
We strive to offer an incredible selection of art for a range of budgets and spaces. Whether you are a seasoned collector or beginning your journey, our art consultants are here to inspire and guide you every step of the way in our nationwide galleries, online, on the phone or by home appointment.
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United Kingdom
- castlefineart.com
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Excellent
What started as a day of pub hopping and day drinking in the sun, in beautiful Canterbury, led me to staring into Castle Fine arts at a piece on the wall.
Tina invited us into the gallery and talked to us about the piece and the artist.
The service from start to finish was exceptional and really friendly.
I've never bought from a gallery before, so this was a great first experience.
I've never been as happy to spend so much during a pub crawl 🤣

Reply from Castle Fine Art
Amazing
I didn't expect to enjoy it so much, however I did to the point I'd love to visit again and go to more art galleries. There was a variety of pieces and the staff were helpful and informative.

Reply from Castle Fine Art
Our journey with Castle Fine Art
Our journey with Castle Fine Art in Cardiff over recent months has been educational, extremely satisfying and great fun. Rebecca has been amazing throughout, providing continual support, advice and guidance as we added some great art to our home that brings joy as well as amusement whenever we look at them.
No review would be complete without mentioning the outstanding service Rebecca and the team provide when delivering and installing a piece.
Simply a fantastic experience from day one.

Reply from Castle Fine Art
A great experience with no pressure.
I’ve been investing in art for 10 years or so now. Always get great recommendations from Peter and a no pressure approach to sales and advice. Definitely my go to place for advice on buying and selling my artworks.

Reply from Castle Fine Art
Investing for over 10 years with Castle Fine Art Brighton
I have been investing via 'Castle Fine Art Brighton' for over 10 years and Val the branch manager, along with her colleagues have always been extremely accommodating, knowledgable and patient whilst guiding my purchases to the correct medium for me. I appreciate being shown releases from high end artists before they go public, which gives me time to reflect on a piece before investing.

Reply from Castle Fine Art
Excellent In Everyway
I have been buying art from the Chester branch for several years. Nicola is amazing. She is incredibly knowledgeable and very understanding. I know nothing about art and having Nicola to guide me has been invaluable. So lovely that I can buy something relying on a person that I completely trust. I cannot thank Nicola and her team enough. Every experience has been smooth and easy. It has made my decisions be a pleasure not a panic. Thank you 🙏🙏🙏

Reply from Castle Fine Art
I recently bought a print from…Liverpool Gallery
I recently bought a print from Liverpool branch and the staff were extremely helpful. Lucy Edwards in particular made the purchase a delightful experience her knowledge and enthusiasm was much appreciated.

Reply from Castle Fine Art
There were some issues in the beginning…
There were some issues in the beginning with the shipping company used and US customs. Kloie was fabulous in resolving these issues and another carrier was used. My artwork arrived in perfect condition and expertly framed, I am very happy with the piece and with Castle Fine Art. True professionals!

Reply from Castle Fine Art
Exceptional service from Castle Fine…
Exceptional service from Castle Fine Arts, Stratford upon Avon.
We are no experts in Art and Artists but now have a small collection. This is due to the service, the quality of viewings and specifically Jason with his wealth of knowledge, have made every visit to the Gallery a great experience!
If anyone is looking for a Gallery and a team to help, then this one is the one to visit.

Reply from Castle Fine Art
Great service
Great service and excellent focus on the customer from Cameron in Bluewater and Scott in Brighton galleries. Would 100% recommend speaking with them before any art purchase.

Reply from Castle Fine Art
Jane Turner
we have been going to Stratford on Avon gallery since 2014 and during that time we have bought 3 paintings,we always get a warm welcome from Jason and his colleagues,even if we just call in for a browse we are warmly greeted,with in this time we have introduced my sister and husband who have also bought several paintings,we all find visiting there is part of our day out,huge cheers to there exceptional service and kindness

Reply from Castle Fine Art
Another great visit to the Cambridge Gallery
The Cambridge gallery is my local store where I have purchased several pieces of art. Thanks very much to Jane for all of her assistance and knowledge of the artists. I will definitely be back in to look at some new pieces Jane recently mentioned.

Reply from Castle Fine Art
Went into the Cardiff shop today met…
Went into the Cardiff shop today met Lucy and Hana very nice and very friendly and very helpful made it very easy for me to buy the artwork I wanted they threw me a curve ball which I was very happy they did and I bought it thanks again you two Peter

Reply from Castle Fine Art
Another great visit to the Cambridge store…
Another great visit to the Cambridge store. Jane always gives us the time to see how she can help us. We have bought several pieces of art via Jane’s knowledge, along with her fantastic sense of humour, she really is a true asset to the Cambridge store.

Reply from Castle Fine Art
We bought a lovely picture from here in…
We bought a lovely picture from here in December, when we put it up it was slightly damaged, however Jane and Robert immediately said it would be replaced! They arranged for it to be picked up and replaced in Lowestoft a long way from Cambridge.
The aftercare was amazing and what lovely people! Will definitely buy again.
Ali and John x

Reply from Castle Fine Art
Dulcie is your girl at Castle Fina Art
Dulcie deals from enquiry to you receive your art.
She is invaluable, professional and gets the job done. When I dealt with her I knew I was getting a first rate service to the point of the art I bought over a year ago I was possibly looking to sell it she replied to me in one day. A true asset to Castle Fine Art she the girl you want to deal with. Thanks again Dulcie I will be back

Reply from Castle Fine Art
Excellent Fine Art Shop
Nice shop in the heart of Liverpool. There is some excellent fine art available to purchase. Stephen looked after us and showed us the background behind some of the pieces we were looking at and selecting for purchase. I'd recommend a browse around any time for friendly service. Would recommend! You are never rushed!

Reply from Castle Fine Art
A Captivating First Visit to Tunbridge Wells Gallery…
My recent first-time visit to the Tunbridge Wells Gallery was an absolute delight. The venue boasts a thoughtfully curated collection of artworks, spanning contemporary pieces, sculptures, and evocative mixed-media installations—each exhibit more intriguing than the last. What truly elevated the experience, however, was the warm welcome and expertise of Penelope.
Whether you’re a seasoned art lover or a curious newcomer, this gallery is a hidden gem. Thanks to Penelope’s hospitality, we left not only inspired but already planning our return. Highly recommend!

Reply from Castle Fine Art
The lady when we arrived was polite and…
The lady (unfortunately forgotten her name) when we arrived was polite and pleasant and described the story behind the picture brilliantly
As soon as we laid eyes on it we knew it was the perfect gift for my grandparents
It was delivered in under 6 weeks too

Reply from Castle Fine Art
Outstanding Gallery
I first came into contact with Alison in Brighton and due to her outstanding customer care knowledge and passion for Art we have followed her to Tunbridge Wells.
We have invested in beautiful pieces which Ali led on and totally influenced. We every day enjoy the transformation of our home with the art. I recommend you visit and reach out to Ali

Reply from Castle Fine Art
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