Castlegrade Reviews 

365
•
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Absolutely worth your money! We have two, much more comfortable & smaller than N-95 particulate masks but SAFE & great PROTECTION!! Awaiting ear straps delivery since we”re in this predicament for t... See more

Rated 4 out of 5 stars

This idea looks soo coolon the pretty models in the pics. Im totally satisfied with the item and with covid cases surging with out shutdowns this will be handy for maximum protection. It’s comfortable... See more

Company replied

Rated 5 out of 5 stars

Product arrived quickly and seems to be quite well-made and as if it will be comfortable to wear over time. I haven't given it a real try yet as I purchased them with an intent to wear in more "risky... See more

Rated 1 out of 5 stars

We never got the product and the company didn't resolve the issue. The owner insults people (referring to weight when that often doesn't even correspond with face and head size/shape) and the company... See more

Company details

  1. Medical Equipment Supplier

Written by the company

The ONLY reusable FDA registered N95 with no valves or vents


Contact info

3.3

Average

TrustScore 3.5 out of 5

365 reviews

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3.3

All reviews

(365)

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Rated 2 out of 5 stars

Great idea but overpriced

Great idea and appreciate the reusable frame with replaceable filters.
Product is significantly overpriced for fit & quality - will be donating this and switching back to disposable N-95 masks.

8 December 2020
Rated 5 out of 5 stars

This is the only mask I trust for my…

This is the only mask I trust for my family, Castle Grade. We are a family of five, three children, and we all own Castle Grade masks. I even purchased one for my 79 year old mother. Protecting others by wearing "any" face mask, is awesome. However, the win for me is to protect others AND my family at the same time! People are still coughing and sneezing without covering their mouths. You can't simply rely on others to "protect you", get an FDA approved mask. Unfortunately, thousands are dying daily. You can purchase a mask that can help protect your family, especially your parents, who may be in the vulnerable population. The masks are awesome in colors, comfortable to wear, easy to breathe, the best customer service, easy to clean and disinfect. I love our masks and the company!

7 December 2020
Unprompted review
Rated 2 out of 5 stars

Much too small to be useful

This appears to be a quality product but I'll never be able to use it since the mask is much too small (size: "med/large") for me or my wife. I would not recommend this product unless you are very small indeed. Otherwise, don't waste your money. The masks are not returnable.

6 December 2020
Rated 5 out of 5 stars

I love my Castlegrade mask!

I love my Castlegrade mask. We are very faithful maskers in our family, and have had everything from paper masks to handmade cotton and then fitted multi-ply fabric masks. Nothing feels like the seal of my Castlegrade. I was pleasantly surprised when I put it on that it was so comfortable, and even checked the seal around my face because I thought it surely must be leaking air with how comfortable it was. Nothing!! I purchased the ear straps and they make everything 10x more comfy. I feel a lot more protected and safer doing what I need to do out in public right now. I recommended to my family who bought their own, and I can’t wait to see how much they like them too. I do recommend people with smaller faces consider the smaller sized mask. I got the small as even some cotton masks are too big on me and I’m so happy with the sizing. The customer service is speedy and they are super responsive via social media. I recommend them to everyone.

6 December 2020
Rated 4 out of 5 stars

There was a kink in the delivery of…

There was a kink in the delivery of this product. Contacted the company and they refunded my money! Very responsive.

6 December 2020
Castlegrade logo

Reply from Castlegrade

Delivery is fed ex. Not the brand. Keep that in mind when you penalize us a star.

Rated 1 out of 5 stars

They won’t refund and the mask is unsightly

I put this mask on and immediately my daughter and spouse erupted into laughter. Company will not refund because it’s ppe🤨. This may be good for Halloween if I want to come as an alien, but I am out the $’s. Don’t make the same mistake.

4 December 2020
Rated 1 out of 5 stars

too small

This device is too small to be of any use to me. If it fits comfotaby on the nose, it slips off the chin & vice versa. The non-adjustable headband presses the mask uncomfortably against the face. ( I wear a 71/2 hat.) And I am not sure it complies as a Covid-19 face mask, as exhaled breath is discharged unfiltered No information on returns was provided, else I would have returned it.

4 December 2020
Rated 5 out of 5 stars

Love this mask

Love this mask! I definitely feel safe & super comfortable! I work in a hospital and it is also allowed and approved for me to be able to wear it daily. Thank you!

3 December 2020
Rated 4 out of 5 stars

This seems to be a very durable…

This seems to be a very durable product, yet we were surprised by the small size. We had to adjust the straps; fortunately, despite no instructions about this, I was able to make the straps looser with a letter opener. The directions were in very small type--even with reading glasses, they were challenging to read. Despite these challenges, they seem very durable and should last a long time.

3 December 2020

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