Castle Motors Reviews 

We purchased a Corvette from Ollie at Castle motors.
After a 240 mile drive to get there we was welcomed with a lovely cup of coffee and helpful staff, we was given a tour round there showroom and there workshops which was quite impressive, I would recommend them to anyone who is looking to buy a car. Thanks

Unfortunately bought a car from Castle Motors recently and although the advert was written saying in their words " with 72000 miles service history and then serviced by ourselves"
In English i believed this to state there's 72000 miles service visor NOT 2 services?

I only recieved 2 service receipts and was informed any other service history is now kept online which I would find myself. To recieve this info I needed to register online with the vehicle details after purchase On the Ford site. This was not the case and no service history was found. I have been over 2 weeks trying to chase this up and each time I spoke to the salesman he palmed me off with excuses and things to do like contact vospers directly myself, this is exactly what I did copying the dealer into to email after the phonecalls. Vospers responded with the same info as I found online saying there was no online Service History for this vehicle. I also needed to also update the stereo myself through another source costing more money although this is suppose to be part of a service I was informed later.
I was finally informed by Castle Motors yesterday I could have a refund but I would have to pay for the removal of my private plate myself and do this before returning the car . This also puts more expense in my lap and none on Cattle Motors. They had firstly offered a service next year and maybe a Valet instead at the same time. Unfortunately I now don't trust a word I'm being told. If I remove my number at my expense I am not insured to drive the vehicle all the way back to Liskeard without paying for my insurance to be changed.

Anybody buying from Castle Motors Please make sure everything is in your hands before leaving with your new car as you will unlikely recieve it after you've left the garage. I purchased a £650 warranty which at Castle Motors at the same time being conscious their warranty may not cover repair costs but taking other reviews I believe the warranty they sell is not worth purchasing. I really wish I hadn't set eyes on them although I initially loved the car and still do but I now have a vehicle that dosent have the service history I thought I purchased and the customer service is appalling. Any decent salesman would have sought the service history themselves and not left it to the customer. Please read the code of conduct for Motor trade salesmen set out by the Motor ombudsman where is stated they should not mislead customers verbally or in writing with adverts etc regarding the vehicles their selling and their history etc because they obviously mislead me and tried telling me I was taking it wrong. I have gone so much stress trying to resolve this myself and I'm now at the end of my tether unfortunately. I would have driven back up today if I could have to get my money back but to be told I have to wait another week when I had things organised isn't good enough. They could have waited for me to send them the V5 the same as I had to wait when I bought the car

Just taken my pickup pack due to wheel arch plastics going white. Called them they booked it in and replaced them with an upgrade to painted ones at their cost.
Great after sales service can’t fault this company

Good company don’t pressure you to buy leaves you time to look at the car and make a decision.
Easy and fast transaction.

I am delighted to have received delivery of my Ford Mustang purchased from Castle Motors.
The entire buying process has been very professional, efficient and seamless from start to finish and it has been a pleasure dealing with the owner/director of Castle Motors, Dale Flood.
As I live around 300 miles away and unable to make the trip to view the car in person, this wasn’t an issue due to Dale providing photos, videos and answers to the very many questions that I had.
My expectations were fulfilled upon receiving the car and seeing it for the first time in the flesh. It truly is immaculate, even having been driven all that way. The delivery service has been faultless. I was kept informed of who was making the delivery and when and given an ETA on the day.
On reflection, I had been a little uneasy about buying a car without seeing it in person but there was no need at all. Thanks to Castle Motors, my remote car buying experience has been refreshing and indeed a great pleasure.
Highly recommended for prestige, high quality cars and customer service.

bought car from castle motors went back to have it fixed six times but still a fault and sold me a warranty from AUTO PROTECT which is useless 12 weeks car in garage now waiting on decision if to pay out do not buy auto protect

Professional, personable and positive.

Buying from Castle Motors for the first time. Highly recommended......made the whole process a joy.

Super cars too ...!

Bought our car 3 days ago ,all's good, very impressed with the service and the outstanding presentation of all the cars on sale from the low priced to the high end motors

Jon is honestly amazing, so helpful and good spirited. I always drop him a message when confused about anything going on with the car and he’s always happy to help and gets back to me within a few hours!!
Amazing service!!

We have purchased many cars from Castle Motors over the past 15 years or so and have always been delighted with both the advice and the professional friendly service we have received.
The thing that impresses us most is that we are always given the same level of service and aftercare whether buying a family run-around, a luxury saloon or a super sports car. Part exchanging our cars has never presented a problem either and CM have always been happy to buy back the vehicles they have previously provided. The cars are always presented in immaculate condition and are always ready for immediate collection/delivery. The team handle all the paperwork including Road Tax and Private Registration Plate Changes.
For a massive range of vehicles and years of trouble free motoring we can highly recommend the whole team at Castle Motors.
Don't take our word for it - pop in and see for yourself........

Jon made my car buying experience just that...... a real pleasure and memorable experience. He always made time to speak with my son and I when we visited the showroom (on numerous occasions!) and never tried to force a sale on me. When I had (finally!!) decided on the vehicle to purchase he made the process so simple from start to finish. Nothing was too much trouble, and this is continuing even now after my purchase. I cannot recommend Jon highly enough - he went way beyond what he had to do and was able to execute a memorable day for my son and I which will remain with us forever. Thanks Jon and to Castle Motors - you have been awesome

I GOT AN MSRT VAN FROM LEE IT WAS G8 FROM START TO END ME @ MY WIFE LIFT BELFAST AND FLU TO NEWQUAY @ WAS PICKED UP BY CLARE @ TAKEN TO GARAGE LEE TOOK TIME TO SHOW ME ROUND VAN AND FULLED IT WITH DIESEL I WIL B BACK TO BUY AGAIN THE BEST DEALERS I HAVE EVER BEEN IN KEN.

Recently purchased a vehicle from Castle Motors we were greeted by Jon who was very knowledgeable of the vehicles that were on the forecourt the process of purchasing our vehicle was smooth, stress free and prompt.
The after sale care has been exceptional would highly recommend Castle Motors.

I have been looking for the right car for nearly a year. Purchased at Castle Motors, Jon at Castle Motors was brilliant, communicating by email and phone and nothing was too much trouble. The cars are presented to an immaculate condition, which backs up the fact you are dealing with people that are just as passionate about the cars that they are selling as you are buying. The whole experience was relaxed, you had time on your own to look over the car with no hard sale or pressure to take out extended warranties, gap and every other money making scheme to part with your hard earned. I will definitely be back the next time I change my car. Thanks

I had a brilliant experience with Castle Motors I bought my car with such ease and everyone was very friendly. With any purchase you get 3 months warranty and when I had a minor issue, I contacted Castle Motors and had the problem sorted swiftly.

I recently purchased a car from Castle Motors without being able to personally inspect it beforehand due to my location. This initially worried me, but Jon from Castle Motors made the entire buying experience an absolute joy. From the beginning, Jon provided exceptional customer care by reassuring me and promptly addressing all my questions. He went above and beyond to ensure that my buying experience was exceptional.

Not only did they hold onto the car for me in their garage for a month until I could collect it, but they also ensured that the car was meticulously cleaned and prepared upon my arrival. When I picked up the vehicle, Jon gave me a comprehensive walkaround and explained how to drive and enjoy my new car.

Even after the purchase, I can confidently say that the exceptional customer service continued. Jon made sure that not only my warranty, but also additional add-ons I requested were swiftly taken care of. The level of service I received from Jon at Castle Motors was truly top-notch. It was one of the best experiences I have ever had when buying a car or dealing with any customer-facing company.

I highly recommend purchasing a car from Castle Motors. Their commitment to exceptional customer service is outstanding.

Having found our dream car we were looked after by Jon Barnfield who treated us with the utmost courtesy and nothing was too much trouble. We did have a problem with the car after a few weeks but Jon took care of us and made us feel comfortable during the repair process . Castle identified the fault and fixed it without quibble . We will definitely go back when we are ready to change to a different car.

Brilliant company the cars are all perfectly prepared. better than a lot of the main dealers.

Bought a car of Castle Motors a couple years ago and had an amazing service.

Was very welcome by the team and have recently been back to look at an additional car for my partner.

Always met with a warm welcome and they couldn’t be more helpful.

We bought a car from Dale over the weekend, could not fault the service, efficient and quick, nothing was too much trouble.
He was happy to show us around the car after the purchase as it was an electric car and new to us, and for us to come back if we needed anymore help in the future.
very happy with the experience.