Catawiki Reviews 136,207

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I have received the watch in perfect, brand‑new condition, exactly as described and with the warranty card included. I appreciate the seller’s honesty and professionalism. Despite the delivery delay... See more

Rated 5 out of 5 stars

This was the first time I purchased a loose gem and everything was exactly as stated in the listing. The seller was very kind in answering all my questions and explained everything I had questions abo... See more

Rated 5 out of 5 stars

I recently purchased this painting, and I couldn’t be happier with it. The quality is outstanding, the colors are vibrant, and the details are even more beautiful than I expected. It looks perfect in... See more

Rated 5 out of 5 stars

I had been searching for MONTHS- world wide, for a 1884 (affordable) first edition of that Holy Grail of Fin de Siecle French literature, the decadent masterpiece: "A Rebours" by J.K. Huysmans. I FINA... See more

Company details

  1. Online auction services

Written by the company

Catawiki is the leading online marketplace to buy and sell special objects. Over 75,000 objects are offered in auction every week - each reviewed and selected by one of Catawiki’s hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion, Classic Cars, Collectables and much more.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

136k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No contact or support

Package lost (but in tracker shown as delivered, wrongly) no support from Catawiki after several days, tickets, emails, etc. They don't confirm my claim, which I need to make sure the payout for the vendor is not completed until the package is found and correctly delivered. Can't reach they by phone either on working days.

12 June 2026
Unprompted review
Catawiki logo

Reply from Catawiki

Hi Yuri,

Thank you for sharing your experience. We’re sorry to hear there was an issue with your shipment and that you felt unsupported by our customer service team.

We’d like to understand what happened and see how we can help. Please reply to our request for more information with the relevant details, such as your order number or object ID.

You can also find more information or contact us through our Help Centre: https://www.catawiki.com/en/help

Kind regards,
The Catawiki team

Rated 2 out of 5 stars

BE CAREFUL

Good morning,
My experience with Catawiki is surreal.
I stumbled upon a seller (ACVINS44) who seemed untouchable. I bought six bottles of wine, and on May 22, 2026, three arrived. I wrote to him immediately, given the three-day rule, and he replied saying he had one bottle broken. I disputed it, they wasted their time, and Catawiki paid for the shipment! That was May 27, 2026. Since then, I've received so many absurd messages from the seller and Catawiki's AI.
So many more absurd messages, and I've given up on the idea of ​​receiving a refund.
I wrote a negative review of the seller, and two days later, Catawiki wrote to me saying that my review had been disputed by the seller and would be revised. Bottom line: they're downgrading it from negative to neutral!
I've never seen anything like it!
I didn't give Catawiki a star because I met worthy sellers who resolved my issue without batting an eyelid, but if you run into someone with whom they have a "strange" relationship, you'll realize you have no guarantees.
BE CAREFUL! Read the negative reviews; they can save you.

12 June 2026
Unprompted review
Catawiki logo

Reply from Catawiki

Hello,

Thank you for sharing your experience. We’re sorry to hear there was an issue with your shipment and that you felt unsupported by our customer service team.

We’d like to understand what happened and see how we can help. Please reply to our request for more information with the relevant details, such as your order number or object ID.

You can also find more information or contact us through our Help Centre: https://www.catawiki.com/en/help

Kind regards,
The Catawiki team

Rated 5 out of 5 stars

Great discovery

I had never heard of this company but found the website when I was looking for a diamond ring. I found one rather quickly and the hole process was easy, quick and safe. Don't forget that you might have to pay taxes in your country on the item that you purchase.

12 June 2026
Rated 5 out of 5 stars

Put all suspecions to rest

Put all suspecions to rest! Catawiki operates very professionally and your money is safe until you have approved whatever you have bought.
I have used Catawiki very often, and I've had absolutely no problems. 👍

12 June 2026
Rated 5 out of 5 stars

Amazing place to find rare finds

Amazing place where my husband and me found so many amazing finds from art to home decorating. It always offers wide selection of things. It is very safe and every time is high quality and shipping is really fast and reliable.

11 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look