I have received the watch in perfect, brand‑new condition, exactly as described and with the warranty card included. I appreciate the seller’s honesty and professionalism. Despite the delivery delay... See more
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See what reviewers are saying
This was the first time I purchased a loose gem and everything was exactly as stated in the listing. The seller was very kind in answering all my questions and explained everything I had questions abo... See more
I recently purchased this painting, and I couldn’t be happier with it. The quality is outstanding, the colors are vibrant, and the details are even more beautiful than I expected. It looks perfect in... See more
I had been searching for MONTHS- world wide, for a 1884 (affordable) first edition of that Holy Grail of Fin de Siecle French literature, the decadent masterpiece: "A Rebours" by J.K. Huysmans. I FINA... See more
Company details
Written by the company
Catawiki is the leading online marketplace to buy and sell special objects. Over 75,000 objects are offered in auction every week - each reviewed and selected by one of Catawiki’s hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion, Classic Cars, Collectables and much more.
Written by the company
Contact info
Netherlands
- Catawiki.com/help
- catawiki.com
4.4
Excellent
136k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
very happy to purchase from catawiki…
very happy to purchase from catawiki they only recommend the good units and good sellers
Thank you
22 June 2026
good service
22 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Catawiki
Hi Adrian,
Thank you for your feedback. We are sorry to hear that you feel our customer support has not followed through on your case.
Sometimes, due to a high volume of emails, our response time is longer than usual, and we sincerely apologize if we were unable to respond to you in a timely manner. We want to ensure your issue is properly addressed and resolved.
You will receive a request shortly asking for more information about this experience. Once we have this information, we will make sure to forward it directly to our customer support team so they can contact you and assist you further.
Catawiki WebcareTeam
https://www.catawiki.com/en/help. We’re here to help!
Good communication with buyer ,tracking…
Good communication with buyer ,tracking of parcel well I from .
21 June 2026
Bad quality product
Bad quality product, they removed my review too, didn't offer to help with my issue.
28 January 2026
Unprompted review
Reply from Catawiki
We are sorry to hear that you experienced issues with our service.
Based on our review, you submitted a negative review stating that the item you purchased was left at a pick-up point. As this was a decision made by the shipping company and not the seller, we had to remove the review. When reviewing a sale on Catawiki, you are evaluating a specific seller, and reviews unrelated to the seller’s service are not valid.
Regarding the quality of the item you purchased, we did not receive any proof from you, so we were unable to validate your claim.
If you receive a product that you are not satisfied with, please contact us through our Help Center so we can assist you efficiently and block the seller’s payment until the issue is resolved: https://www.catawiki.com/en/help/most-asked/what-if-the-object-is-delivered-damaged-or-not-as-described-or-if-the-shipment-i-received-was-empty
Thank you, and have a great day.
Good communication with him
Good communication with him, and respond any information without delay
20 June 2026
I have paid and been waiting for my…
I have paid and been waiting for my purchase to arrive for one month. From Madrid to Lisbon. All my attempts at getting information from the site have been unsuccessful. Nothing concrete has been said or done, the seller keeps telling me it’s on its way and meanwhile it still has not arrived. 23 May is the “ frozen” date of delivery.
Requesting my money back has not been resolved. I’ve had other dealings with this site and all went well but this time I am highly disappointed.
13 May 2026
Unprompted review
Reply from Catawiki
Hello Isabel, we are sorry to hear that you experienced issues with your shipment.
We have sent you a request for your contact information so that we can assist you further.
Have a good day.
From skeptical to convinced
I was skeptical at first, but now I am convinced after.
Very good App, clear and honest information. Very professional services.
No worries, you can go blindly.
19 June 2026
Bid is transparent with great support
Bid is transparent, clear and goods are in great condition. Delivered on time! Keep up with great work!
19 June 2026
The website is easy to navigate
The website is easy to navigate. Bidding is made simple and one is kept up to date of the bids one has made. I am happy with their way of doing business and will use their site again
19 June 2026
everything quick and simple
19 June 2026
Fine customer experience
The app works fine, the provider is legit! Everything was crystal clear. I bought a genuine product, every conditions were as mentioned. The shipping was super fast, I was able to track it the whole time.
19 June 2026
Protected and honoust selling and…
Protected and honoust selling and buying objects for a mínimas or máximal price that you wish
19 June 2026
The picture was exactly as described…
The picture was exactly as described and was delivered very quickly.
19 June 2026
Very well information
Very well information, during/before and after any auction. Will use again for sure:))
19 June 2026
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