CFoldAustralia Reviews 

909
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Steve’s customer service was next level. Initially, shipping costs to Perth prevented me making an order. I was keen to lock in a Beast v2 setup. Steve reached out and was able to locate an alterna... See more

Rated 5 out of 5 stars

The build quality of my Chikara pullover is unbelievable! It is at least equal to the top end gear on the market. Every steel bar connects with rolled edges making joins super strong and ensures perfe... See more

Rated 1 out of 5 stars

STAY AWAY Made an order on 9 Aug 2023, have not received my product. Have tried calling, phones are off, not connected. Emailed multiple times, no one responds. Even tried the online chat option off... See more

Rated 1 out of 5 stars

Made a big order for equipment in January 2023 including the insane amount for shipping. Only part of our order arrived, with responses to emails asking for an update only stating they don't know wh... See more

Company details

  1. Exercise Equipment Shop

Written by the company

cfoldaustralia.com


Contact info

3.7

Average

TrustScore 3.5 out of 5

909 reviews

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3.7

All reviews

(909)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Catch Fitness - exceptional customer service, premium products, value for money..

Steve’s customer service was next level. Initially, shipping costs to Perth prevented me making an order. I was keen to lock in a Beast v2 setup. Steve reached out and was able to locate an alternative courier service at a competitive price - enabling me to proceed with my purchase. Further, when I wanted to subsequently add a few extra items to my order, Steve assisted me to include them all within the one shipping cost. My equipment has now arrived. I cannot wait to put it together and get to work. Thanks again Catch Fitness! Cedric.

21 November 2022
Rated 5 out of 5 stars

As good as any other.

I have trained at a few strength and conditioning gyms, and used many different brands of equipment.
I purchased a barbell and bumper plates from catch and they are as good as any other brand I have used.

17 December 2022
Rated 1 out of 5 stars

Gear not delivered!

I ordered $2500 worth of fitness gear. It was well priced, shipped in good time, but is now missing. It has been 10 days since it was 'received at depot' but cannot be found.
I appreciate the shipping and depot issues are outside of Catch control, however; Catch should have a process of set time for resolution for issues and once that time is reached, resend order to customer and take up the issue with your courier / depot supplier. Don't leave the customer waiting.

5 December 2022
Rated 5 out of 5 stars

Awesome service & products

Staff there were so friendly from the moment I arrived, got help from Steven! very kind and helpful - loaded everything in my car for me too!

I got a nice bench & floor mats for cheap for their black friday sales, and the quality is amazing - it's very industry standard as you would see at the gyms.

29 November 2022
Unprompted review
Rated 1 out of 5 stars

I won't buy this company's product again

I will never buy this company's product again. The product came much later than scheduled. Even the screw that assembles the product is defective and cannot be assembled, so I have requested a refund.
(Hip adduction and abduction machine)

25 November 2022
Rated 5 out of 5 stars

Best customer service I have experienced

I’m a small business owner from the Sunshine Coast and have been looking around for some quality gym equipment and catch fitness have absolutely nailed it! They had some amazing deals over the Black Friday weekend and when I couldn’t decide on what to buy I called the sales team and Jeffery was unreal! Such great communication from someone I have never met and even sent photos of the equipment I wasn’t sure about. Amazing service and amazing equipment. Thanks team

24 November 2022
Unprompted review
Rated 5 out of 5 stars

Best service I’ve ever received…

Best service I’ve ever received anywhere. The transaction was completely seamless and the products were better than I expected, at great prices. Thank you to Hammer and the team from a very happy customer. I will be back💪🏻

19 November 2022
Unprompted review
Rated 5 out of 5 stars

Good Job

The young man that served me was informative, pleasant and not a bit pushy. The equipment that I purchased meet the needs and was at an affordable price.

29 October 2022
Rated 5 out of 5 stars

Great Service

The phone service from Steve was very good and when we went in person Yousef couldn't have been more helpful, an asset to your company.

10 October 2022
Rated 5 out of 5 stars

Great Online Purchase

Easy online purchase. Great shipping options. Product exactly as description. Great experience purchasing from Catch!

18 October 2022
Unprompted review

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