Cath Kidston Reviews 

20,108
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great sale prices. Always love and adored the coated canvas/ oilcloth grab bags (invaluable for a busy working mum with side pockets for easy reach). The weekender bag is perfectly designed as packs a... See more

Rated 5 out of 5 stars

Very simple and straight forward website, made purchasing from their online sale quick and easy to navigate to exactly what I wanted. The item arrived sooner than expected and packaged well, nothing e... See more

Rated 1 out of 5 stars

Love Cath Kidston items but received a gift tin ‘ anything is possible’ for Christmas. Upon opening the thing there was a very strong, unpleasant scented and overwhelming smell. I threw the tissue,... See more

Rated 1 out of 5 stars

make sure its a genuine Cath Kidston site before ordering as, along with others, I have been scammed by what I thought was Cath Kidston until I got tracking from a person called Mary saying awaiting... See more

Company details

  1. Ladies' clothes shop

Written by the company

Unique Cath Kidston prints to cover every aspect of your life. From beautiful homeware through to stylish bags, dresses and more, we've got it all.


Contact info

3.9

Great

TrustScore 4 out of 5

20k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(20,108)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Shockingly bad Evri delivery

The tea set I ordered is wonderful... 5 stats. The delivery from Evri was 1 star hence the 3 star review.
Parcel left in between mine and my neighbours dustbin in the absolute pouring rain... outer box and inner packaging all ruined but at least I can leave the set on show. At some point during the day my neighbour put my bin out, and assumed the soggy box was rubbish, so put it in his bin. Fortunately I figured out what had happened

26 March 2023
Rated 1 out of 5 stars

Bad Customer Service

Ordered a set of plates and bowls as a gift sent direct. One was broken on arrival. Picture taken which very clearly shows the tissue paper moved back at the top and the bowl below broken but still in position. Sent photo to CK and told they would refund the cost of the bowl but not send a replacement, even though they were still in stock. I had to reorder the replacement bowl myself which meant another £3.95 postage to cover an issue which was theirs to deal with. Asked for refund to cover this but no response.
Absolutely the worst customer service. Really put myself and my family off shopping with this company. CK I would have expected more from you!

26 March 2023
Rated 5 out of 5 stars

Lovely bag

I saw this bag advertised on morning tv at a reduced price, was amazed it was available so ordered immediately and it arrived in a few days, lovely bag, plenty room, inside zipped pockets are great, nice and bright for spring.

24 March 2023
Rated 5 out of 5 stars

Quality products

I logged on to your website after seeing the section on This Morning saying that Cath Kidston had a sale on so I immediately logged on and bought a variety of items which were delivered swiftly and all products were of the usual high quality

24 March 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look