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3.5

Average

TrustScore 3.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Good product and service

We ordered two cat collars with two tags. The collars looked really nice on our cats, and the tags were beautiful and well crafted. They even offered to replace one of them after we told them we had made a mistake in the design. All very pleasant.

31 July 2025
Unprompted review
Rated 4 out of 5 stars

Lovely tags.

Tags arrived in great condition, they’re nice and strong, and they’re exactly what I ordered and they look great on the cats!

Delivery time took longer then expected after giving a 5-7 day estimate it took 3 weeks. Reached out to customer service and they replied promptly within hours and advised the order was still on the way.
I do advise that they should try and provide tracking and estimate the delivery time better to give customers a piece of mind.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Sloooow delivery

Oh dear - I wish I’d read these other reviews first. Seeing Cathay.co.uk I stupidly thought this was a UK based company. Nah. Now well into week 2 and still no delivery despite a 3-5 day delivery estimate. I’ve now had to buy 2 new collars and have 2 tags engraved locally. This will now be a waste of £30, if they ever arrive that is.

7 May 2025
Unprompted review
Rated 1 out of 5 stars

the worst company for online shopping

Cattag is a scam company pretend like they make sayesinde from uk! İt has been nearly a month my order didnt arrive. They can not provide tracking details, can not confirm delivery time. Dont order anything from this company. Waste money

5 March 2024
Unprompted review
Rated 1 out of 5 stars

Another global pet tag scam

This is one of many pet tag sites all pretending certain things that aren’t true: do not use. I wish I’d read reviews. Product comes from a very far away country, poor quality, late. Global scam.

6 June 2023
Unprompted review

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