Cattasaurus Reviews 4,236

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 477 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently express high satisfaction with the products, noting their excellent quality, sturdiness, and thoughtful design. Many people appreciate the ease of ordering and the quick delivery service, often receiving their items in a timely manner. The user experience is consistently positive, with many reporting that their cats immediately love and engage with the products, using them for playing, scratching, and sleeping. However, some customers also noted minor issues, such as the zipper being a little tough to align during assembly or receiving an incorrect color. A few other people also felt that their cats were indifferent to the products or did not use them as expected, despite the overall positive reception.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many customers reporting that their cats love the... See more

Quality

Customers consistently note positive experiences with quality, praising the sturdy materials and robust... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the quick and... See more

Order

Reviewers mention positive feedback about their order experience, often highlighting the ease of the ordering... See more

User experience

Users describe positive interactions with the user experience, highlighting the ease of assembly and setup of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These cat caves are AWESOME! They could not have arrived at a better time! Having 10 cats stuck inside, with 8" of snow outside, makes these new treasures a curiosity they can't ignore! The zipper was... See more

Rated 5 out of 5 stars

I have two cats and one hasn’t done much with all of the goodies I acquired but the other LOVES THEM. I actually think he may have staked his claim and is territorial over them so the other one found... See more

Rated 5 out of 5 stars

The shipping went well. The order came quickly. At first my 2 cats were not interested at all. Within a week, the two were chasing inside and out! My original purpose for getting the Cattasaurus was b... See more

Rated 5 out of 5 stars

Kept me up to date on processing n shipping item. Emails seem personal n response was quick. The cats absolutely love their cattasaurus… so much so I’ve already bought more n given one to a family me... See more


Company details

  1. Pet Care Store
  2. Online marketplace
  3. Pet shop

Written by the company

Created out of love for furry friends, our mission at Cattasaurus is to offer products that improve the quality of your pets everyday life. Get well-curated, high quality kitty supplies from premium merchants all over the world at the best price points, and experience the best team of reps right at your service 24/7. That's shopping at it's finest!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

I had a hard time putting it together…

I had a hard time putting it together (my hands aren't really strong) [sending a shoe-horn may have helped, or maybe lining the holes with really thin plastic, like saran wrap]
My big guy (over 20 pounds) has adopted the top as his main hangout. He tends to claw it, so I may put a scratch mat up there for him. While the smallest girl sometimes hangs in the cave. Will put a cushion in there for her.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Buyer Beware! Not worth the hassle!

Buyer Beware!! This company is untrustworthy and awful to deal with. Take your business elsewhere. Customer Service is HORRIBLE. Unless your cat loves the peekaboo product, trying to return it is a nightmare. You have to chase them down every step of the way. I had to send in photos of all angles of the product first to see if it was “eligible to return” After 2 weeks of hearing nothing, I reached out again. Got the return label. Shipped it off. Got proof of delivery. Their policy stated they’d issue a refund within 72 hours. Didn’t happen. A week and a half later, I reached out to ask the status of my refund. They said they’d give it within 72 hours. I needed to get my credit card company involved. SAVE YOURSELF THE TIME, TROUBLE & MONEY. There are better cat products out there!!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Great cat toy/scratching post

The product arrived in a timely manner. It was so easy to put together, with that clever zipper strip, and it looks great, too. Best of all, my cats love it! I had to sprinkle some catnip in and on it at first, but now they are playing with it every day, hiding inside and using the top as a scratching surface.

20 December 2025
Unprompted review
Rated 4 out of 5 stars

It was easy to order

It was easy to order. The items are nice - my cats are kind of so so on them but if I put catnip in or on them they get a bit more interested. I want to tell you though that when I checked out and was asked if I wanted to give a TIP I was just flabbergasted. Why in the world would you ask me to TIP your employees for an online order where I had zero interaction with anyone. LOL, this tipping nonsense is out of control.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Cattasaurus

No issues, good promotion, great delivery, very sturdy, my kitten loves it!

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Our cats love the Cattasaurs

Our cats love the Cattasaurs! We’ve only had it a short time, but they took to it right away. I’ve seen them both in it every day. We just gave the second one we ordered to our daughter & son-in-law today. All three of their cats love it as well!

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Don’t hesitate you cats will love it

First thing is you not only have a product that our cats love the cattasaurus “I like to call it the donut” but a very sturdy donut that our two Aussie dogs have not dismantled yet. Seeing how our cats took to the 2 we just got I had to order another 6 so everyone can take a turn , thank you from Moon Pie, AJ, TJ, Tip aka Doo Doo, Rosie, Otis and Ghost our 2 fosters and when the 6 are delivered the rest will be thanking you

18 December 2025
Unprompted review
Rated 5 out of 5 stars

This combo bed

This combo bed, cave, scratching post, and ambush hideout is a VERY WELL MADE product that I would highly recommend for ANYONE that owns a cat. It has also been very entertaining watching our cats playing on it.

12 December 2025
Unprompted review
Rated 4 out of 5 stars

My cats love it

My cats love it, well 2 so far, Princess Leia is a little snooty and just watches the other two. My only complaint is you have to be careful when checking out because the platform throws extra sales at you. They addressed my issue right away so that improved my trust score. Great product

14 December 2025
Unprompted review

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