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Köpte en Cavalet Malibu resväska. Såg bra ut, fin inredning (tygklädd), lättrullad etc. Rimligt pris. På första resan sprack höljet - något som faktiskt aldrig hänt med våra tre gamla väskor (av märket Delsey), trots att de åkt flera varv runt jorden under 20 års tid.
Är det någon sprödare (tunnare?) plast i Cavalet, eller möjligen bara otur med ovarsam hantering av personalen på flygplats?
J’ai acheté une valise avec une garantie de 5 ans, mais lors de la deuxième utilisation pour mes vacances, elle s’est cassée. Ce qui est encore plus frustrant, c’est l’absence totale de réponse de votre service client. Malgré plusieurs mails envoyés depuis le 1er juillet 2024, je n’ai reçu aucune réponse. Un tel manque de réactivité est inacceptable et bien loin des attentes que j’avais pour un produit censé être de qualité. C’est bien beau de mettre une garantie s’il n’y a aucun SAV… vraiment déçue !
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