Bought a hub for working from home, worked perfectly fast deliver great communication. No fault of the cave the unit died 11 months in...no problem after a few checks they sent a replacement out withi... See more
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Ordered a dell monitor which arrived and wouldnt switch on. Matt at Cave was very quick to order a replacement and a collection of the faulty monitor. He also called to personally apologise which was... See more
Just bought a pair of monitors from Cave-Direct. Ordered 5pm on Friday and they had arrived by Tuesday lunchtime. Very pleased with the product and delivery speed. Only criticism: the order tracking o... See more
Company replied
Good price and quick delivery - even with RM strikes. Only drops a point due to not informing when item was dispatched, otherwise would recommend.
Company replied
Company details
Written by the company
Cave-Direct.com is an ecommerce store supplying new and used electronics.
Contact info
41 ANGELA CRESCENT, HORDFORD, NR10 3HE, Norwich, United Kingdom
- 07835234273
- sales@cave-direct.com
- cave-direct.com
Great communication and help got the…
Great communication and help got the goods next day, thanks
28 March 2024
Dealt with faulty goods well
Ordered a dell monitor which arrived and wouldnt switch on. Matt at Cave was very quick to order a replacement and a collection of the faulty monitor. He also called to personally apologise which was a nice touch. Despite the faulty goods i wouldnt hesitate to use cave again. Good customer service.
31 October 2023
Always speedy and a great price
2 October 2023
Dell monitors
Just bought a pair of monitors from Cave-Direct. Ordered 5pm on Friday and they had arrived by Tuesday lunchtime. Very pleased with the product and delivery speed. Only criticism: the order tracking on the website still has status 'Processing' - it would be nice if this was updated when the item has shipped, so that I knew it was on the way. But it was a pleasant surprise none the less.
26 September 2023
Unprompted review
Reply from Cave-Direct.com
Hi Adrian, thanks for your purchase and we are glad that you are very pleased! We do actually have this system, however our subscription for this app only allows so many orders until you have to upgrade which we had exceeded for the month. Thanks for pointing this out, we are now looking to upgrade!
Feel free to reach out if you need anything else. Thanks, Matt
Bought a hub for working from home
Bought a hub for working from home, worked perfectly fast deliver great communication. No fault of the cave the unit died 11 months in...no problem after a few checks they sent a replacement out within 2 days. Very pleased great service will definitely use again.
22 September 2023
Unprompted review
Excellent supplier
I wanted a specific computer monitor and Cave-Direct's price was significantly less than other suppliers. Packing was secure (and waterproof!). Very pleased with my purchase. Thank you so much.
3 July 2023
Pleasantly surprised, quick delivery!
Was sceptical at first given the small number of reviews but was pleasantly surprised! Easy ordering process, lots of emails with updates on order status and really quick delivery. Super impressed and would definitely use again!
12 April 2023
Unprompted review
Money back quickly
I made an order, it was processed quickly. However right after they found out it's out of stock, there was an email to me asking if I wanted to change to another item or refund. I chose refund and the money was back immediately. Quite regretful that I didnt get what I want, but the whole process was neat and clear.
19 March 2023
Quick service & Delivery
7 March 2023
Speedy excellence!
My order arrived within 23 hours from placement and was extremely well packaged. I would not hesitate to order from again and will recommend the provider.
17 February 2023
Unprompted review
Good value, great communication
Bought a few items, always as described. Good communication and fast delivery.
2 February 2023
Unprompted review
Brilliant service
Brilliant service, perfectly packaged and quick delivery. Will 100% use again.
9 January 2023
Unprompted review
The business was great!
The business was great. Really quick delivery and the item was great. Overall I'm very happy and will deffo be buying again
1 February 2023
Unprompted review
Great price and service
The price was great, the communication with regards to when the delivery would happen was great, and the new PC monitor arrived on time as detailed. Very happy customer and will definately use the company again!
18 January 2023
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