CAYP Psychology Reviews 

212
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, empathy, and ability to make individuals feel safe and understood during assessments. The service is frequently described as seamless and thorough, with clear communication and comprehensive reports offering valuable insights and tailored recommendations. People appreciate the efficient processes and supportive environment, making challenging situations manageable. The overall sentiment highlights a highly positive user experience, with the team going above and beyond to ensure care and guidance. Reviewers often mention feeling listened to and supported throughout their journey, leading to significant positive impacts for their families.

What people talk about most

Staff

Reviewers consistently highlight the positive aspects of the staff, praising their kindness, understanding,... See more

Service

Clients share positive opinions on service, with many reviewers highly recommending the company for its... See more

Customer service

Customers had positive experiences with customer service, highlighting the compassionate and committed... See more

User experience

Customers consistently note positive experiences with the user experience, often highlighting the supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr. Daniel Weisberg at CAYP Psychology has been incredible. From the very first call he listened with genuine care and compassion, and he took the time to fully understand our son by meeting with us a... See more

Company replied

Rated 5 out of 5 stars

Before turning to CAYP we didn't think there would be a light at the end of the tunnel. Our last GP appointment about a NHS referral resulted in the doctor sending a prescription for antidepressants r... See more

Company replied

Rated 5 out of 5 stars

Two of our kids worked with the CAYP psychologists for their diagnoses, and it was money well spent. Communication was clear throughout, and they were careful to manage expectations at each step. Both... See more

Company replied

Rated 5 out of 5 stars

From the start of the process to the end was faultless, and was quick. spoke Sarah who supported us throughout as a family. We understood the full process. Meeting in person made the experience perso... See more

Company replied


Company details

  1. Child Psychologist
  2. Educational testing service
  3. Mental Health Clinic
  4. Mental Health Services
  5. Psychologist
  6. Psychoneurological specialized clinic

Written by the company

CAYP Psychology is a specialist psychological healthcare service for Children, Adolescents and Young People. We offer professional and effective psychological assessment and intervention for a wide range of social, emotional, behavioural, psychological and academic difficulties. We specialise in intellectual and learning ability assessments, and assessments for autism and ADHD. We are also proud to offer support for parents, with our Circle of Security Parenting™ group, Video Interaction Guidance (VIG) and groups for parents following a child's diagnosis of autism. We work closely with families in confidential and thoughtful settings, adhering to the highest standards of ethics, conduct and professionalism.


Contact info

4.9

Excellent

TrustScore 5 out of 5

212 reviews

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4.9

All reviews

(212)

36 reviews in the last 12 months

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Rated 4 out of 5 stars

We are incredibly grateful to Dr Jenni Jardine

We are incredibly grateful to Dr. Jenni for the compassionate and thorough care provided during our daughter's autism assessment. Both Dr. Jenni and Dr. Heidi created a warm and welcoming environment that made our daughter feel safe and understood. Their approach was both professional and deeply empathetic, and they took the time to listen to our concerns, observe carefully, and explain every step of the process. Thank you

6 November 2025
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi Kristina,

Thank you so much for your wonderful feedback. We’re delighted to hear that your experience with Dr. Jenni and Dr. Heidi was so positive, and that your daughter felt safe and supported throughout her assessment.

Creating a welcoming and understanding environment is something we care deeply about at CAYP Psychology, and it’s lovely to know this made a difference for your family.

We can see that you've left a really positive review, but just 4/5 stars. If there was anything that we could have done better, please do be in touch: enquiries@cayp-psychology.com. We're always looking to improve and if something wasn't quite right, we'd be keen to make those changes for families looking for assessments and support from us.

Thank you again for such kind words and lovely feedback on the assessment and support from Dr Jenni Jardine.

Please do not hesitiate to contact us again should you need us in the future.

Warm regards,
The CAYP Psychology Team

Rated 5 out of 5 stars

A thoroughly enjoyable experience

I'm an 11-year-old girl. When I first had my test for ADHD, it was a really nice experience, and the lady (Karen) who did it was super nice. She brought lots of things like games and fidgets for the test. Once I got the diagnosis and I started working with the pharmacist (Claire), she was really nice and helpful. She told me all I needed to know and helped me figure out the right level of medication that I needed. Working with her and the medication she prescribed for me really helped with everything and how I feel on a day to day basis. I am a lot happier than I was before. I thoroughly enjoyed my experience with CAYP and would definitely recommend it.

23 October 2025
Unprompted review
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Reply from CAYP Psychology

Hi,

Thank you so much for your lovely review! We’re so happy to hear that you had such a positive experience with Karen and Claire, and that you felt supported throughout your assessment and treatment.

It’s great to know that the medication and guidance have made such a positive difference to how you feel day to day. We’ll be sure to share your kind words with both Karen and Claire — they’ll be so pleased to hear them.

Please do not hesitiate to contact us again should you need us in the future.

Best Wishes,
The CAYP Psychology Team

Rated 5 out of 5 stars

Professional, helpful and thorough

As a family we sought an ADHD assessment for our daughter through CAYP. Tania was very thorough and professional in her approach, supporting myself and my daughter throughout the process. Our daughter struggles massively with her mental health and Tania was very mindful of this during the online test aspect of the assessment, putting her at ease. The whole process from start to finish was seamless and the report and recommendations at the end, I know will go on to help our daughter in accessing the support she so clearly needs. Thank you Tania and all at CAYP who were involved in our journey.

22 October 2025
Unprompted review
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Reply from CAYP Psychology

Hi Paula,

Thank you so much for your kind words and for taking the time to share your experience. We’re so pleased to hear that you felt supported throughout the process and that Tania’s approach helped your daughter feel comfortable during the assessment.

It’s wonderful to know that the report and recommendations will be valuable in securing the right support for her.

We’ll be sure to share your feedback with Tania and the wider CAYP Psychology team — it means a great deal to us. Please do not hesitiate to contact us again should you need us in the future.

Best Wishes,
The CAYP Psychology Team

Rated 5 out of 5 stars

From the start of the process was faultless

From the start of the process to the end was faultless, and was quick. spoke Sarah who supported us throughout as a family. We understood the full process. Meeting in person made the experience personal to us and we were able to share our concerns. The diagnosis was explained fully and helpful resources given. The final report was in depth and focused of our son’s strengths aswell. Would fully recommend this company for adhd/ autism assessment.

30 September 2025
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi Alana,

Thank you so much for taking the time to share your experience and for your kind words.

We’re so pleased to hear that you felt fully supported throughout the process and that Sarah was able to make the journey clear and personal for your family.

It’s wonderful to know that the assessment, resources, and report were helpful and highlighted your son’s strengths.

We truly appreciate your recommendation. Please do not hesitiate to contact us again should you need us in the future.

Best Wishes,
The CAYP Psychology Team

Rated 5 out of 5 stars

Highly recommend

Dr. Daniel Weisberg at CAYP Psychology has been incredible. From the very first call he listened with genuine care and compassion, and he took the time to fully understand our son by meeting with us and the MDT before seeing him. When he met our child, he made him feel safe and valued, peeling back the layers to see the real reasons behind his struggles. The report he provided was thorough, respectful, and focused on meeting our son’s needs. We cannot recommend CAYP Psychology highly enough.

22 September 2025
Unprompted review
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Reply from CAYP Psychology

Hi Rachael,

Thank you so much for taking the time to share such thoughtful feedback. We’re delighted to hear that your experience with Dr. Daniel Weisberg and the wider CAYP team has been so positive. It’s wonderful to know that you and your son felt listened to, understood, and supported throughout the process.

We’ll be sure to share your kind words with Daniel and the team. Please don’t hesitate to reach out if you need anything in the future!

Warm regards,
The CAYP Psychology Team

Rated 5 out of 5 stars

Great Service

CAYP were a huge help for our situation, they deliver a great service and are very supportive through the whole process

21 October 2024
Unprompted review
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Reply from CAYP Psychology

Hi Steven,

Thank you for your lovely feedback. We’re so pleased to hear that you felt supported throughout the process and that our team were able to help. Providing a caring and thorough service is really important to us, so it means a lot to know this made a difference for you.

Please don’t hesitate to reach out if you need anything in the future!

Warm regards,
The CAYP Psychology Team

Rated 5 out of 5 stars

Light at the end of the tunnel

Before turning to CAYP we didn't think there would be a light at the end of the tunnel. Our last GP appointment about a NHS referral resulted in the doctor sending a prescription for antidepressants rather then sort his referral out. At that point we decided to go private. We are so grateful we did. CAYP have given us hope that our son can have a better future. We are grateful to Dr Shri Cameron and Dr Holly Hadfield for all their help and guidance, answering all our questions with great care, and getting us the answers we so sort after.

5 September 2025
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi Donna,

Thank you so much for sharing your experience and for your kind words. We’re truly glad to hear that you’ve felt supported and that Dr Shri Cameron and Dr Holly Hadfield have been able to provide the guidance and answers you were looking for. It means a great deal to us to know that CAYP has helped bring hope for your son’s future.

We’ll make sure your feedback is shared with the team.

Warm regards,
The CAYP Psychology Team

Rated 5 out of 5 stars

Using Cayp for dyslexia assessment

Using Cayp, and in particular Tania, for our son's dyslexia assessment was the best decision we could have made. It's a shame we had to do this privately, but it was worth every penny!
Tania was brilliant at explaining the process to us and created a great atmosphere for the assessment with our son. It was a long assessment, but we were given the option to split it over a couple of sessions (we knew our son wouldn't want this, so completed it in one visit). Tania was great at putting him at ease, made him laugh and generally treated him with such kindness and respect.
The report we have received is very comprehensive and (more importantly) useful. We have some clear points of action. We also received a lovely summary note for our son to use to explain what the outcome means for him, which was completely unexpected. Would definitely recommend Tania to anyone.

15 August 2025
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi MF,

Thank you for sharing such thoughtful feedback. We’re so pleased to hear that your experience with Tania was so positive and that she was able to make the assessment process clear, supportive, and reassuring for both you and your son. It’s wonderful to know that her kindness, professionalism, and ability to put your son at ease made such a difference on the day.

We’re also delighted that you found the report and the personalised summary helpful in providing both clear next steps and a way for your son to understand the outcome in his own terms.

Your recommendation means a great deal to us, and we’re grateful for the trust you’ve placed in CAYP Psychology.

Warm regards,
The CAYP Psychology Team

Rated 5 out of 5 stars

5 Stars

5 Stars – Highly Recommend CAYP Psychology

My 6 year old son has recently been assessed by CAYP Psychology, and we’re now continuing to work with their pharmacist as part of his ongoing care. From the very beginning, the whole team has been professional, efficient, and clearly dedicated to providing high quality support.

They communicate exceptionally well, always keeping us informed and involved at every stage, and it's been clear throughout that they genuinely care about my son’s individual needs. The process felt smooth and supportive, and I felt reassured knowing he was in such capable hands.

I’m very happy with the service we’ve received and would absolutely recommend CAYP Psychology to any parent who feels their child could benefit from professional assessment and support. Their care has made a real difference for us.

20 August 2025
Unprompted review
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Reply from CAYP Psychology

Hi Holly,

Thank you so much for taking the time to share such thoughtful feedback and for your kind recommendation. We’re delighted to hear that you felt supported throughout the assessment process and that our team’s care and communication have made a positive difference for your son.

At CAYP Psychology, we are committed to providing high-quality, compassionate support tailored to each child’s individual needs, and it’s wonderful to know that this has been your experience with us. We truly value the trust you’ve placed in our team and are glad to be working alongside you in your son’s ongoing care.

Your feedback means a great deal to us, and we’re grateful for your recommendation.

Warm regards,
The CAYP Psychology Team

Rated 5 out of 5 stars

A fantastic service

Efficient, effective, approachable and went over and above when needed. Dr Sara Northey far exceeded our expectations and we wouldn't hesitate to recommend her to others.

3 July 2025
Unprompted review
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Reply from CAYP Psychology

Hi Chris,

Thank you for your kind words. We’re delighted to hear that your experience with Dr Sara Northey was so positive and that her approach exceeded your expectations.

Your recommendation means a lot to us, and we’re so pleased she was able to provide the support you needed. Please don’t hesitate to reach out if you need anything in the future!

Warm regards,
The CAYP Psychology Team

Rated 5 out of 5 stars

Thanks for a really positive experience…

We had a very positive experience working with Dr Hasan Waheed, trying to understand the challenges our daughter faces with dyscalculia. Dr Hasan was friendly, listened well to our concerns, the tests conducted were thorough and the report presented was clear.

15 August 2025
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi Daniel,

Thank you for your kind feedback. We’re delighted to hear that your experience with Dr Hasan Waheed was so positive. It’s wonderful to know that you felt listened to, that the assessment process was thorough, and that the report helped bring clarity in understanding your daughter’s challenges with dyscalculia.

We truly appreciate your trust in CAYP Psychology and are pleased that Dr Waheed's support has been valuable to your family. Please don’t hesitate to reach out if you need anything in the future!

Warm regards,
The CAYP Psychology Team

Rated 5 out of 5 stars

ASD assessments

We found Shri to be incredibly helpful, knowledgeable and professional, providing such a good service with regards to our Son, that we chose to have our daughter assessed with her as well. Her reports, advice and support have made a real difference in our dealings with our children's school.

We would highly recommend CAYP.

14 August 2025
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi John,

Thank you for your thoughtful feedback. We’re so pleased to hear that Shri’s knowledge, professionalism, and support have been helpful for both your children, and that her input has made a positive difference in your work with their school.

We truly value the trust you have placed in CAYP Psychology and are delighted to have been able to support your family. Your recommendation means a great deal to us.

Warm regards,
The CAYP Psychology Team

Rated 5 out of 5 stars

Absolute excellent service and support

Absolute excellent service and support. Helped us each step of the way. Very professional and knowledgeable practitioners.

So empathetic and worked with us as a family! Will be forever grateful.

12 August 2025
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi Mrs Ryan,

Thank you so much for your kind words. We’re delighted to hear that you felt supported at every stage and that our practitioners’ professionalism, knowledge, and empathy made a positive difference for your family.

At CAYP Psychology, we always strive to work in partnership with families, so it’s truly rewarding to know this has been your experience. We’re very grateful for your feedback and the trust you’ve placed in us.

With best wishes,
The CAYP Psychology Team

Rated 5 out of 5 stars

Highly recommend CAYP! We can now move forwards with our daughter. Thank you.

We recently had an ASD assessment for our daughter carried out by CAYP Psychology, and we couldn’t be more grateful for the compassionate and professional care we received throughout the process.
Karen, our psychologist, was exceptional from the very beginning. She immediately put us at ease with her warm and empathetic approach, making what could have been a daunting experience feel safe and supportive. Her ability to connect with both us and our daughter was truly reassuring.

Throughout the assessment, Karen took the time to really listen to our concerns and experiences. She made sure we felt heard and understood, which meant a great deal to us as parents. Her explanations were clear and thoughtful, helping us to understand each step of the process and what the findings meant for our daughter.

Most importantly, Karen offered us a clear direction going forward. Her guidance was practical and tailored to our daughter’s needs, giving us confidence and clarity about the next steps. We left the assessment feeling informed, supported, and hopeful.
We highly recommend CAYP Psychology to any family seeking an ASD assessment. Karen’s compassion and professionalism made a world of difference to us, and we’re incredibly thankful for her help.

13 August 2025
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi Elizabeth,

Thank you so much for your feedback. We’re delighted to hear that your experience with CAYP Psychology, and with Karen in particular, was so positive and supportive.

We understand that an autism assessment can feel overwhelming, and it means a great deal to know that Karen’s warmth, compassion, and professionalism helped you and your daughter feel at ease throughout the process. We’re glad her clear explanations and tailored guidance have provided you with confidence and clarity for the next steps.

Your recommendation is truly appreciated, and we’re grateful for the trust you placed in us to support your family. Thank you again for your kind words. Please don’t hesitate to reach out if you need anything in the future!

Warm regards,
The CAYP Psychology Team

Rated 5 out of 5 stars

Compassionate, efficient and professional support

We have used CAYP psychology twice now, most recently for an ASC assessment and previously for parental advice and support. We have found them to be professional throughout, meeting our needs quickly and compassionately. Their administration is efficient and accurate, which makes a difference when dealing with challenging situations. We have felt listened to and at ease throughout, with the advice and recommendations been tailored to us. Dr Laura Drage has been supportive and given us a clear direction to continue to best support our daughter. Thank you.

21 July 2025
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Good Afternoon,

Thank you so much for sharing your experience and for trusting CAYP Psychology on more than one occasion to support your family. We’re delighted to hear that you have found our team to be professional, compassionate, and responsive to your needs. It’s wonderful to know that our efficient administration and tailored advice have made a difference during what can be challenging times.

We’re especially pleased that Dr Laura Drage’s support and guidance have given you a clear way forward to best help your daughter.

Your kind words mean a great deal to us, and we’re so grateful for your continued trust. Please don’t hesitate to reach out if you need anything in the future!

Warm regards,
The CAYP Psychology Team

Rated 5 out of 5 stars

Friendly, personal and comprehensive.

I am really pleased we used CAYP to assess our daughter for ADHD. We had been warned by school that to go through the LA for an assessment would be a lengthy process (years) and our GP said similar, even with Right to Choose. We were also aware our daughter's assessment could potentially be complex, so we wanted to ensure a thorough assessment process would be undertaken.

I contacted CAYP and was impressed from the outset with the personal approach given. Communication was very clear. The process was explained thoroughly and costs were transparent.

We were matched with a psychologist Dr Hasan Waheed who had appropriate experience for our daughter's needs. He took time to get to know us and our daughter. The appropriate screening and tests were carried out. A very comprehensive report was given to us and explained fully. He communicated with school and included them within the assessment and they too said how clear the process was.

Dr Hasan Waheed was friendly, knowledgeable and listened really well.

I would highly recommend CAYP to those considering assessments for their children.

1 August 2025
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi Fay,

Thank you so much for taking the time to share such a thoughtful and detailed review. We’re so pleased to hear that you had such a positive experience with CAYP Psychology and with Dr Hasan Waheed.

Providing a friendly, personal, and comprehensive service is at the heart of what we do, and it’s wonderful to know that you felt supported and informed throughout the entire process. We’re glad the communication was clear, the assessment thorough, and that your daughter—and her school—were fully involved.

Your recommendation means a great deal to us, and we’re grateful for the trust you placed in our team.

Thank you again for your kind words. Please don’t hesitate to reach out if you need anything in the future!

Warm regards,
The CAYP Psychology Team

Rated 5 out of 5 stars

Made a hard situation very easy

I cannot recommend this company enough they have helped my daughter and whole family, my daughter has been struggling for many years we had been the doctors and the waiting list was years . I decided to pay private Tania fox has been amazing she has made a very hard situation a lot easier for us I feel that she has saved us as a family . My daughter has now been diagnosed with adhd and autism . CAYP are helping with medication to improve her standard of life . I really cannot thank Tania enough I feel like I owe her so much more she has been staying in contact and we are working together . Daniel the director has also been fantastic I would say to anyone who is struggling please contact this company I felt when I first contacted them there was not a way out but finally there is light at the end of tunnel and I am finally helping my daughter get them help she needs . Thank you to everyone 🥰🥰

31 March 2025
Unprompted review
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Reply from CAYP Psychology

Hi Faye,

Thank you so much for taking the time to share such a heartfelt and powerful review.

We’re incredibly moved to hear how much of a difference the support from Tania, Daniel, and the wider CAYP Psychology team has made for your daughter and your whole family. It's a privilege to walk alongside families during such important moments, and we're so pleased to know that you now feel hopeful and supported.

Your kind words mean the world to us and will be shared with the whole team. We’re here for you every step of the way—thank you again for your trust.

Warmest wishes,
The CAYP Psychology Team

Rated 5 out of 5 stars

Choosing Cayp for our daughter's autism…

Choosing Cayp for our daughter's autism assessment was the best decision we could have made. At the start of the assessment, Laila was clearly distressed, but Tania was absolutely incredible in making her feel at ease. She created a warm and welcoming environment from start to finish. Tania took the time to thoroughly go through the report with me, ensuring that I understood every detail. Her support has been second to none, and we are incredibly grateful for her guidance and expertise. Thank you, Cayp, for making this journey so much smoother for our family!

26 July 2025
Unprompted review
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Reply from CAYP Psychology

Hi Luci,

Thank you so much for your heartfelt review.

We’re truly glad to hear that your experience with CAYP Psychology—and with Tania in particular—was so positive. It means a great deal to know that Tania was able to help your daughter feel at ease and that you felt supported and well-informed throughout the process.

Creating a safe, warm environment for families is at the heart of what we do, and we're grateful for your trust in us.

Thank you again for your kind words. Please don’t hesitate to reach out if you need anything in the future!

Warm regards,
The CAYP Psychology Team

Rated 5 out of 5 stars

Laura made us feel so comfortable

Laura made us feel so comfortable and aware of each step of the process. Laura viewed our little boy as just that, and my wife and I as parents. No question was to small, cant recommend enough.

15 May 2025
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi Lee,

Thank you so much for your lovely review.

We're really pleased to hear that Laura made you feel comfortable and well-informed throughout the process. It’s so important to us that children are seen and understood as individuals, and that parents feel supported and respected every step of the way.

Thank you again for your kind words and trust in our service. Please don’t hesitate to reach out if you need anything in the future!

Warm regards,
The CAYP Psychology Team

Rated 5 out of 5 stars

Fantastic

Fantastic, Professional and Knowledgeable.

Tania Fox is valuable member of the team and comes highly recommended.

22 July 2025
Unprompted review
CAYP Psychology logo

Reply from CAYP Psychology

Hi,

Thank you so much for your kind words and 5-star review.

We’re delighted to hear that you found Tania Fox to be fantastic, professional, and knowledgeable. She is indeed a highly valued member of our team, and we truly appreciate your recommendation.

Your feedback means a great deal to us. Thank you again for your kind words and trust in our service. Please don’t hesitate to reach out if you need anything in the future!

Warm regards,
The CAYP Psychology Team

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