Thank you guys for being so attentive to my concerns and resending the package. You guys don’t deserve any poor reviews so to give one , I was extremely disappointed. However I will definitely give an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick delivery and easy ordering process. I purchased the flavorless for my 17 yr old chihuahua who has a horribly collapsed trachea. I’m beyond pleased with how well this CBD is helping my girl! I wi... See more
Company replied
CBD Market is wonderful to shop with online. Very easy ordering, and now has the great monthly delivery subscription option, saving time and money! Very quick delivery with excellent packaging - nev... See more
Company replied
I like CBD Market, which I have used for several years because: 1. They have many brands to choose from for CBD 2. Their website is very easy to use 3. Their prices are always discounted and th... See more
Company replied
Company details
Written by the company
CBD.market: "Buy CBD Online". Started out as an opportunity to educate towards and promote a healthy lifestyle. A more natural and holistic way of living is something that we here at CBD.market feel strongly about.
Contact info
Austin, United States
- (512) 774-5557
- info@cbd.market
- cbd.market
4.7
Excellent
282 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CBD.market
Hi,
Thank you for your feedback! We’re glad that you enjoyed our service.
Best,
CBD.market team
I don't work.
19 May 2024
Reply from CBD.market
Hi Heather,
Could you please provide more details about the issue you're experiencing? Our support team is ready to assist you to sort out everything quickly.
Best,
CBD.market
Shipping times are not clear
It would be so helpful to get an estimated arrival date before placing the order. That way I can make sure I am at home when the item arrives.
10 May 2024
Reply from CBD.market
Hi Rebecca,
Thank you for your valuable feedback! In the future, we plan to implement this feature on our website to enhance your shopping experience. Your suggestion is very helpful!
Best,
CBD.market team
The amount of CBD in each pill is…
The amount of CBD in each pill is higher than the amount that I could find in the market previously, which is great!
10 May 2024
Reply from CBD.market
Hi Tamera,
Thank you for sharing your experience at CBD.market. We are so pleased you found a product to your liking. We look forward to welcoming you back again soon.
Best,
CBD.market team
Great communication
I don’t know about the product yet. But I had an issue with delivery and contacted company multiple times via email. Representative was extremely helpful, response time was excellent and communication was clear and effective.
10 May 2024
Reply from CBD.market
Hi Jenn,
Thank you for your feedback! We look forward to hearing your thoughts on the product. If you have any further questions, don't hesitate to reach out.
Best,
CBD.market team
Great products delivered fast
I like the products I like the professionalism of your company but I especially like how quick I get my products that's important to me sincerely Mr Knox
9 May 2024
Reply from CBD.market
Hi Bret,
We are so glad to hear that you love our products! Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.
Best,
CBD.market team
It came on time :) Love the prices dont…
It came on time :) Love the prices dont change it , tastes great etc..
DJ.
1 May 2024
Reply from CBD.market
Hi,
Thank you for your feedback! We're so happy you enjoyed the product and prices at our store.
Best,
CBD.market team
Quick and accurate delivery
Quick and accurate delivery! Love the samples! They are helping us expand what we use!
6 May 2024
Reply from CBD.market
Hi,
Thanks for sharing your review with us! We appreciate you taking the time to leave it.
Best,
CBD.market team
Delivered On Time
As always great job done from the start of the ordering process to the end. No complaints,
1 May 2024
Reply from CBD.market
Hi Beverly,
We're grateful for your feedback. Thank you for choosing us!
Best,
CBD.market team
The product is amazing
The product is amazing. It works well on my inflammation, anxiety and sleep. The web page is easy to work thru and understand. The discounts are nice too! Icing on the cake, I got my product very quickly.
I'm all smiles
4 May 2024
Reply from CBD.market
Hi,
Thank you for your review! It's fantastic to know that the product works wonders for you and that everything at our store has met your expectations.
Best,
CBD.market team
Easy purchase and quick delivery of…
Easy purchase and quick delivery of product. Thanks for your great customer service!
27 April 2024
Reply from CBD.market
Hi Lynne,
Thank you so much for taking the time to leave us feedback.
Best,
CBD.market team
UPDATED REVIEW
UPDATED: I want to say that CBD Market did contact me to return the item.
I did not reply back because I couldn’t find the email and although I did not return the item, I did appreciate them responding and extending the offer. The website does have conflicting information and maybe that’s OK with some people, however, they did offer some options which I did take them up on for how I could buy CBD products without THC. I’m glad they offered that because I have you CBD products and they did help to reduce inflammation in my joints and I did find it helpful. Based on that, I’m changing my review because they were very quick to respond.
The listing says that the item contains 0% THC. And that the item is THC free. But when I received it the bottle of different and it said that it had 0.3%. when I contacted the company via email, (that’s the only way to reach the company) I heard nothing back. The company states that they have a 30 day moneyback guarantee. But they don’t even contact you back. This item that I ordered was not as described and it wasn’t cheap either.
28 April 2024
Reply from CBD.market
Hi,
We apologize for the confusion you experienced with your order.
According to the manufacturer, the broad spectrum product you bought contains ND (non-detectable) THC. This means that THC is present in such minuscule amounts that it is unlikely to show up on a drug screening. If you have any doubts about the THC, CBD, or other cannabinoid content of the product, you can always check the Certificate of Analysis (COA) on each product page. The COA provides detailed results on cannabinoid contents, including a comprehensive Cannabinoid Analysis.
Our customer support team will contact you shortly to initiate the refund process. We appreciate your patience and understanding.
Best,
CBD.market team
Reply from CBD.market
Hi,
Thanks for the feedback! It's great you've found the product that fits your needs.
Best,
CBD.market
Easily placed my order and received the…
Easily placed my order and received the product in time as stated.
25 April 2024
Reply from CBD.market
Hi,
Thank you for your review. We hope you enjoy your purchase!
Best,
CBD.market team
Highly recommend this company
I love the selection, the customer service and super fast shipping! Great prices too.
17 April 2024
Reply from CBD.market
Hi Kelly,
Your positive feedback means a lot to us! Thank you for choosing us, and we hope to see you again soon!
Best,
CBD.market team
Arrived right on time
Arrived right on time! I opted for the recurring order. They had exactly the product I wanted.
17 April 2024
Reply from CBD.market
Hi Jan,
Thank you so much for taking the time to leave us the review! We’re glad that you enjoyed the product from our store.
We hope to see you back soon!
Best,
CBD.market
So far so good
So far I like the products I ordered
As far as the website , I like the ease of searching and information
Ordering is easy. Will keep shopping here
15 April 2024
Reply from CBD.market
Hi Zoran,
Thank you so much for taking the time to leave us a rating. We're happy you enjoyed the shopping process and the products. Thank you for continuing to choose us!
Best,
CBD.market team
Only place where I can find the oil…
Only place where I can find the oil that I use to fall asleep at night
13 April 2024
Reply from CBD.market
Hi Teri,
We're happy to hear you've found the product that works for you! Thank you for choosing us.
Best,
CBD.market team
Reply from CBD.market
Hi Charles,
Thank you for enjoying the products at our store and appreciating customer service!
Best,
CBD.market team
Reply from CBD.market
Hi Dwight,
Thanks so much for your review! It's great that you enjoyed our product range and pricing.
Best,
CBD.market team
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