Absolutely shocking service, in fact non-existent! My order was placed in the early hours of 27th Aug. According to the website it would be shipped by 3pm that day. It didn't ship until 29th Aug and... See more
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Wasn't sure about ordering, so checked reviews etc & all looked good. Was not disappointed, items were delivered quickly & got what I ordered. Great price too. Will be ordering again, when supplies ru... See more
Company replied
The jellies work a treat, injured my ankle at football way back in February struggled ever since but I can safely say that these are worth there weight in gold. Also a big shout out to Anthony fowler... See more
Having suffered with anxiety that causes physical pain in my abdomen, one day after using the 1% cbd oil, that pain was quickly numbed and id say i have about 90% less suffering and stress. I fee... See more
Company replied
Company details
Written by the company
We are the UK's Premium CBD Oil, and Cannabidiol Supplier! We are UK based, unlike many of our continental competitors, so our shipping is much FASTER and unaffected by Brexit. Buy our oil sourced from leading producers around the world. All our products are: • Strictly GMO-free • 100% natural • Extracted from organically grown hemp in the USA. As the industry leader, we work hard to source products for you at the best prices to offer you affordable products without compromise on quality.
Contact info
18 Progress way, CR0 4XD, Croydon, United Kingdom
- 020 3621 6168
- info@cbdoilsuk.com
- cbdoilsuk.com
3.7
Average
4k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Being the first time I’ve used this…
Being the first time I’ve used this product it may be to early to review.
7 May 2021
Reply from CBD Oils UK
Hi,
thank you for your review.
Kind regards
CBD Oils UK Team
My order was dealt with promptly
3 May 2021
Reply from CBD Oils UK
Hi Trevor,
thank you for your 5* review.
Kind regards
CBD Oils UK Team
Customer service was good
Customer service was good
Quick delivery
Not sure I’m having any effect from the oil I ordered but will give time to work out
2 May 2021
Reply from CBD Oils UK
Hi Jenn,
than you for your feedback.
Kind regards
CBD Oils UK Team
Reply from CBD Oils UK
Hi VD,
thank you so much for your feedback! :)
Kind regards
CBD Oils UK Team
Had to return an item
Had to return an item. Very fast, friendly and informative customer service throughout the process. Refunded delivery costs as well.
27 April 2021
Unprompted review
Reply from CBD Oils UK
Hi Geng,
thank you for your review. Our customer service is alwyas here to help :)
Kind regards
CBD Oils UK Team
Reply from CBD Oils UK
Hi Teresa,
thank you so much for your review.
Kind regards
CBD Oils UK Team
Reply from CBD Oils UK
Hi Phillip,
thank you for your review. We are pleased to hear that your order came on time :)
Many thanks
CBD Oils UK Team
Product arrived pronto quick and seem…
Product arrived pronto quick and seem to have calmed down my aching joints. So far so good
21 April 2021
Reply from CBD Oils UK
Hi Mr Jim,
thank you for your review.
**DISCLAIMER**
CBD Oils UK continues to be a standard-bearer for the CBD industry and for the development of a safe, legally compliant and thriving CBD industry in the UK. At CBD Oils UK we are delighted to announce that we recently run a comprehensive and successful regulatory compliance audit of all our activities with the specific aim of ensuring we continue to remain fully compliant with Medicines and Healthcare products Regulatory Agency (MHRA) regulations. We remind our loyal customers of the strict rules that the CBD businesses in the UK must abide by when advertising their products. At CBD Oils UK our CBD products have been and continue to be marketed to help maintain a healthy lifestyle as a non-medicine and we continue to urge our customers to refrain from making any medicinal claims. For example, claims which imply that CBD can modify, stimulate or enhance the endocannabinoid system (or similar) may in context, be regarded to be medicinal claims. We thank you for your continued support and for remaining a loyal customer.
Kind regards,
CBD Oils UK Team
I have paid double the price in the…
I have paid double the price in the past for the same product. It was quick to arrive after ordering and the free postage was a bonus.
20 April 2021
Reply from CBD Oils UK
Hi Paul,
thank you for your amazing review. We are always pleased to hear that our customers are happy with our service and products.
Many thanks
CBD Oils UK Team
Bought cbd oil as ive had pain in my…
Bought cbd oil as ive had pain in my knees for years and nothing seemed to work.
Someone suggested trying this oil and it actually got rid of the pain, i could not believe it.
After i ran out of oil i never ordered more right away. After a couple of days the pain started returning so i ordered more and after a couple days the pain started easing.
I would recommend anyone who has suffered long term pain to give this a go.
18 April 2021
Reply from CBD Oils UK
Hi David,
thank you for your 5* feedback!
**DISCLAIMER**
CBD Oils UK continues to be a standard-bearer for the CBD industry and for the development of a safe, legally compliant and thriving CBD industry in the UK. At CBD Oils UK we are delighted to announce that we recently run a comprehensive and successful regulatory compliance audit of all our activities with the specific aim of ensuring we continue to remain fully compliant with Medicines and Healthcare products Regulatory Agency (MHRA) regulations. We remind our loyal customers of the strict rules that the CBD businesses in the UK must abide by when advertising their products. At CBD Oils UK our CBD products have been and continue to be marketed to help maintain a healthy lifestyle as a non-medicine and we continue to urge our customers to refrain from making any medicinal claims. For example, claims which imply that CBD can modify, stimulate or enhance the endocannabinoid system (or similar) may in context, be regarded to be medicinal claims. We thank you for your continued support and for remaining a loyal customer.
Kind regards,
CBD Oils UK Team
First time purchase
From start to finish the ordering process was easy. Very speedy delivery.
15 April 2021
Reply from CBD Oils UK
Hi Mi Chelle,
thank you so much for your lovely review.
Kind regards
CBD Oils UK Team
great product very good price
12 April 2021
Reply from CBD Oils UK
Hi Mrs Reynolds,
thank you for your 5* feedback.
Kind regards
CBD Oils UK Team
I was impressed with the service and…
I was impressed with the service and how easy ordering was to complete.
7 April 2021
Reply from CBD Oils UK
Hi Lin,
thank you for your kind review.
Many thanks
CBD Oils UK Team
I am epileptic and after taking this…
I am epileptic and after taking this oil for a few days I suffered a seizure. The exact opposite of what I was hoping to happen.
6 April 2021
Reply from CBD Oils UK
Hi there,
We are very sorry to hear you are dissatisfied with your experience. We only advertise and sell our products as a general health supplement for everyday wellbeing and it is always advised that you seek the advice of your GP when planning to incorporate any new food supplement into your diet.
If you have any further queries we would be more than happy to assist you – we can be contacted at info@cbdoilsuk.com.
Kind regards,
CBD Oils UK Team
Quick delivery and great price
5 April 2021
Reply from CBD Oils UK
Hi EJP,
thank you for your review.
Many thanks
CBD Oils UK Team
Reply from CBD Oils UK
Hi Tommy,
thank you for your 5* review.
Kind regards
CBD Oils UK Team
Delivering expired products, terrible first experience
I got an email to use a promotional on the website and got 12 CBD bottles with different flavourings to give it a try. After filling up 2 of my pods I noticed that all of the products sent is outdated. They expired last month and got deviated on Sunday Easter. Now I can’t use and my pods is filled with an expired product and I don’t know how to remove without throwing them out. I’m awaiting for a solution but already got an automated message from customer service that they are offline until 6th of April due to holidays.
4 April 2021
Reply from CBD Oils UK
Hi Josh,
We're sorry to hear about your dissatisfaction, unfortunately however it did state on the website and the product page that these e-liquids went out of stock at the end of march, and to bear this in mind when you buy them.
I'm aware that our customer service team have already made contact with you, but just in case you need anything further, their email address is info@cbdoilsuk.com.
Kind regards,
CBD Oils UK Team
CBD Oils UK
CBD Oils UK, nobody comes close to their GENUINE offers as well as excellent service, I would highly recommend them
4 April 2021
Reply from CBD Oils UK
Hi Mr Fiddes,
thank you so much for your amazing review and your support.
Many thanks
CBD Oils UK Team
Quality products delivered quickly
Quality products delivered quickly. Thanks for all the CBD you lot, it makes a huge difference.
1 April 2021
Reply from CBD Oils UK
Hi Bez,
thank you for your kind review :)
Many thanks
CBD Oils UK Team
Tastes pretty smooth and is relaxing
Tastes pretty smooth and is relaxing, delivery was insanely quick though! Im deffo gonna order from here again. Worth the try!
31 March 2021
Unprompted review
Reply from CBD Oils UK
Hi Luca,
thank you for your review. We are pleased to hear that you are happy with our product and service.
Many thanks
CBD Oils UK Team
**DISCLAIMER**
CBD Oils UK continues to be a standard-bearer for the CBD industry and for the development of a safe, legally compliant and thriving CBD industry in the UK. At CBD Oils UK we are delighted to announce that we recently run a comprehensive and successful regulatory compliance audit of all our activities with the specific aim of ensuring we continue to remain fully compliant with Medicines and Healthcare products Regulatory Agency (MHRA) regulations.
We remind our loyal customers of the strict rules that the CBD businesses in the UK must abide by when advertising their products. At CBD Oils UK our CBD products have been and continue to be marketed to help maintain a healthy lifestyle as a non-medicine and we continue to urge our customers to refrain from making any medicinal claims. For example, claims which imply that CBD can modify, stimulate or enhance the endocannabinoid system (or similar) may in context, be regarded to be medicinal claims.
We thank you for your continued support and for remaining a loyal customer.
Kind regards,
CBD Oils UK Team
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