CB Services Group Reviews 

249
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

From sales to getting new boiler installed was fantastic, full replacement boiler fitted by Liam who new what he was doing, went through everything with us from start to finish even put new washe... See more

Rated 5 out of 5 stars

Was contacted by cb plumbing after our boiler was beyond repair and filled out an online boiler questionnaire. Calvin came out the same evening and explained everything clearly. We then arranged fitti... See more

Rated 5 out of 5 stars

Callum arrived to our freezing cold house to quote for a replacement boiler against two other companies. He was charming, knowledgeable, clear in his explanations to us lay people. He saved us money... See more

Rated 5 out of 5 stars

From start to finish excellent, prompt arrived exactly on time great workers clean and tidy no need to chase them with endless phone calls can't praise them enough.got 3 years free gas certificate cal... See more

Company details

  1. Central Heating Service
  2. also in
  3. Plumber

Written by the company

CB Services Group are a reliable team with over 10 years experience in the plumbing and heating industry. We specialise in boiler installations, full central heating systems, central heating conversions. We look forward to working with you in the future.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

249 reviews

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No recent history of asking for reviews

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Replied to 75% of negative reviews

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4.6

All reviews

(249)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

New Boiler…

We recently had a new boiler installed by Ross and we are very happy with the process. He was punctual, polite, and explained the boiler and it’s working to us.

The installation was completed within the timescale as advised.

We are happy with the cost and work done and would recommend the company if you a needing a new boiler fitted.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent Boiler Installation by John

We recently had a new boiler installed by John, and the entire experience was outstanding from start to finish. John was punctual, polite, and extremely knowledgeable about the system he was installing. He took the time to explain the process clearly and answered all of our questions with patience and professionalism.

The installation was completed on time and with great attention to detail. John ensured everything was working perfectly before leaving, and he even gave us helpful tips on maintaining the boiler for long-term efficiency. The workspace was left spotless, which we really appreciated.

If you’re looking for a reliable, skilled, and friendly heating engineer, I can’t recommend John highly enough. His work ethic and commitment to quality truly set him apart.

21 July 2025
Rated 5 out of 5 stars

Very happy customers

Fast, efficient service from the very first call to the check in to make sure we were happy after the installation. Very friendly staff, very reasonable price. Recommended!

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service, reasonable price

Came out on the Wednesday to give quote . Very reasonable price, paid deposit on the Thursday boiler fixed on the Monday. Friendly staff and very helpful with questions I had . Thank you for quick insulation and removal of old back boiler and water tank

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Pleasant polite and capable staff.

They were able to do the job, boiler replacement, immediately. Their fitters were quick and polite and very efficient and made sure the whole system was working correctly.
I was very pleased with their work.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

From the moment I contacted CB Plumbing…

From the moment I contacted CB Plumbing I was treated with respect and care. I needed a new boiler following an inspection and they came out to see me within 24 hours and would have fitted my boiler within a couple of days but I was going on holiday. We arranged for boiler to be fitted upon my return. The two lads Nathan and Stewart were so friendly and helpful. So kind.
Called me following day to check all was well.
Extremely happy with the service I've received and would recommend this company with confidence.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

I messaged CB plumbing on Saturday…

I messaged CB plumbing on Saturday about needing a new boiler at our new house. There owner came round to the house the same day, went through everything and agreed a price that I was happy with. They supplied and installed our new boiler and also plugged and leak and at our new house, all while I was on holiday- only 3 days after contacting them. Would highly recommend them to anyone. Best customer service I have received.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Extremely happy

Cb provided a quick question in person and the boiler was fitted a few days later. Very helpful before and after installation with plenty of good advice. I would highly recommend

25 June 2025
Unprompted review
Rated 5 out of 5 stars

We had an unexpected disaster when our…

We had an unexpected disaster when our boiler was deemed beyond economical repair afew weeks ago. I had several companies visit to provide quotes for a replacement boiler with hive and CB services gave us the most competitive quote and included a five year service plan. We had the quote on the Wednesday and our new boiler was fitted by Friday afternoon. The engineers were professional and tidy. The man on the phone (I can’t remember his name) was especially helpful in getting our boiler fitted urgently as we have a newborn baby in the house. Would recommend this company to all!

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Successful installation of new boiler

We are very grateful to CB Services Group for the installation of our new Viessman boiler. The installation was professionally done the guys arrived on time and completed the job before the end of the day. What they quoted for was done as per agreement and at a very competitive price. We are very happy with their services, it was not an easy installation as we had to replace the old boiler and water heater but everything went perfectly well thank you very much.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Received competitive detailed quote had boiler fitted on Date and Time to suit me
Boiler fitted by John very professional who arrived on time
No hassle very clean and tidy job would highly recommend
M Burns

19 June 2025
Unprompted review
Rated 5 out of 5 stars

First-class Installation

You don't get a boiler fitted every day, so I gathered 5 quotes before making my decision.
I was very impressed with the first-class installation of our boiler. From having the survey done to getting our installation 3 days later,
I was very happy with the work. The engineer John arrived on time and kept me well informed throughout the whole process. I was impressed with his tidy workmanship and can’t thank him enough. He is a real credit to the company.
I was impressed with this company as a whole and can’t recommend it highly enough.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

First class service

We were very impressed with our first class installation of our boiler. From having our survey done to getting our installation the following day, we were very happy with the work. Our engineer John arrived on time and kept us well informed throughout the whole process,we were impressed with his tidy workmanship and can’t thank him enough. Very impressed with this company as a whole and can’t recommend highly enough.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Really pleased with Eficient and professional the whole approach…

Really pleased with the whole approach and great service of CB Services Group.
From the start they offered knowledgeable and informed advice (Darren) which convinced us to use them to fit our new boiler.
The actual fitting, a couple of days later was completed by Craig in a very efficient and professional way. All very impressive.
Prices are competitive and we think the quality of workmanship and the boiler are very good.
Martin runs a tight ship and the process of payment was very efficient.
We feel the company is very professional and supportive.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service. We were kept informed by Martin throughout the process. The engineer came on time and completed an efficient and tidy installation. I am very pleased with the result and would highly recommend their services.

15 May 2025
Unprompted review

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