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CBS Bahamas Reviews 

699
•
TrustScore 5 out of 5

4.8

Home improvement shop
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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and efficient delivery services that make everyday online shopping completely seamless and stress-free. Consumers often highlight the remarkably fast order processing times and top-notch customer support provided by incredibly friendly representatives. People genuinely love how easy it is to place online orders and promptly receive helpful notifications regarding both store pickups and scheduled home deliveries. Though some customers noted occasional delivery logistics issues, such as incorrect vehicle sizes or items dropped on porches, alongside minor communication hurdles when trying to reach support by phone.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting the exceptional customer service and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising timely arrivals and friendly drivers... See more

Service

People report positive experiences with service, frequently praising quick response times and effortless... See more

Order

Customers had positive experiences with order, highlighting the quick online process and seamless delivery.... See more

Customer service

Reviewers highlight high satisfaction with the customer service, praising professional staff who are very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

CBS offers great products and prices. The website is up to date and easy to use. We order from them frequently and usually get our products delivered. The delivery personnel are always efficient and c... See more

Rated 5 out of 5 stars

I placed an order online but unfortunately I kept getting an error when I tried to select a day and time for pickup. I sent an email asking for assistance and within minutes Mr. Burrows responded. He... See more

Company replied

Rated 5 out of 5 stars

Outstanding Customer service!! I actually received a call to advise one item was not available and another was recommended. The individual who called was pleasant and professional and could not have... See more

Rated 5 out of 5 stars

It was a pleasure shopping today. When we arrived at the checkout counter Nathalia was very helpful and greeted us with kindness. She also assisted with using our CBS account to earn points after purc... See more

Company details

  1. Home improvement shop
  2. Door supplier
  3. Hardware Shop
  4. Homewares Shop
  5. Window supplier

About CBS Bahamas

Written by the company

In addition to being the nation's largest home improvement retailer, CBS Bahamas is also the leading supplier of architectural building products in both the commercial and residential markets within The Bahamas.

Our flagship store, CBS Bahamas in the SouthWest Plaza, offers a retail shopping experience that can’t be matched. Our well laid out store provides an easy and stress-free shopping environment for the customer. Whether you're picking up supplies for your next DIY project, or meeting with one of our in-house experts to plan your next renovation; we are here to please & serve you. CBS SouthWest Plaza takes pride in offering a variety of specialized departments such as Lawn & Garden, Cleaning Supplies, Housewares, Electrical, Plumbing, Windows & Doors, Tools, a Valspar Paint Center, and so much more.

More recently, we launched the all-new CBS PROstore which aims to provide Contractors, DIY Pros, and other industry professionals with unbeatable pricing & service on a wide variety of building essentials. The CBS PROstore proudly features a bulk selection of common building materials at everyday low prices. Visit us today to browse our selection of plywood, shingles, underlayment, thinset, grout, hardware, fasteners, hand tools, insulation, sheet rock, cement board, and masonry products.

Whether it's retail sales or project sales, our mission remains to provide access to quality products at a fantastic value, while also offering superb customer service to our consumers. CBS Bahamas strives to be the 'one-stop-shop' for the home improvement and building needs of the Bahamian public.

Contact info

4.8

Excellent

TrustScore 5 out of 5

699 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(699)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I was a pleasure shopping today

It was a pleasure shopping today. When we arrived at the checkout counter Nathalia was very helpful and greeted us with kindness. She also assisted with using our CBS account to earn points after purchasing. 10/10 would definitely recommend.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Always a great experience ordering from CBS

CBS offers great products and prices. The website is up to date and easy to use. We order from them frequently and usually get our products delivered. The delivery personnel are always efficient and courteous. Today, Daquan went over and above the call of duty by calling me ahead of the delivery as it was being delivered earlier than anticipated. He followed all the instructions to work with our caretaker and everything worked out great. 5 stars for CBS and 5 stars for Daquan.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

Breanna was very nice and knowledgeable about all the different products. Came in for an open and close sigh and left with more items that I came for 😂

12 December 2025
Unprompted review

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