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4.2

Great

TrustScore 4 out of 5

8 reviews

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Rated 5 out of 5 stars

It was a pleasant surprise to find CCW…

It was a pleasant surprise to find CCW Clothing in Callander today. A nicely welcoming store with friendly and helpful assistants ready to help without being pushy and a good selection of quality clothing lines in stock.
I had only gone in for a browse but my eye was drawn to a gorgeous pair of Le Chameau ladies boots. Having tried them on and felt the comfort and quality they instantly became a must have! Kate was really helpful and a delight to chat with.
A very nice clothing store for country wear and fantastically dog friendly too.
Looking forward to wearing my new boots and will check out this store online in the future as sadly I don’t live nearby… though after my unexpectedly expensive “browsing” today, perhaps that’s a good thing.
Definitely worth a look at this store. Lovely helpful staff who are genuinely committed to giving a great service.

17 November 2024
Unprompted review
CCW logo

Reply from CCW

Thank you so much for your kind words and support! It truly makes a difference for us as a small family business.

Rated 5 out of 5 stars

Great Shopping Experience

What a lovely shopping experience. Passing through Callander twice over the past few days and came across CCW. A relaxed and spacious shop with an excellent selection of quality outdoor clothing. Great for casual fashion wear. I require a 16 to 18 and was pleased that these sizes were stocked in the ranges I was interested in. There is currently a very good sale selection on known brands. Added to this is the friendly reception from the moment you cross the threshold. A couple of days ago I had my dog with me and asked if the shop was dog friendly, she was made very welcome. There are a good number of assistants and they were on hand to offer help. I started picking up a few things to try and immediately the items were taken from me and a dressing room set up for when I was ready to try items on. When I made my purchases I was served by Roseann who was friendly and helpful as were all who assisted in various areas of the shops. Highly recommend a visit if you are in the area.

6 March 2024
Unprompted review
CCW logo

Reply from CCW

Thank you for your kind review — it genuinely means a lot to us. As a small family-run business, every bit of feedback helps us keep going and growing.

Rated 5 out of 5 stars

Ordered a rare pair of boots from CCW…

Ordered a rare pair of boots from CCW who had them for a very reasonable price. Shipping was very fast, no issues with anything. And a lovely personalised thank you card.

Excellent company!

14 December 2023
Unprompted review
CCW logo

Reply from CCW

Thank you so much for your kind words and lovely review! Your support truly means the world to us — especially as a small family business. Every review like yours helps us grow and continue doing what we love.

Rated 5 out of 5 stars

All good

Order arrived within a few days, all good. Thanks!

28 October 2023
Unprompted review
CCW logo

Reply from CCW

Thank you so much for your lovely review!

Rated 5 out of 5 stars

First class

First class service from there internet sales lady,,post office let them down but the lady didn't let me down,will be back for my Barbour clothing

6 October 2023
Unprompted review
CCW logo

Reply from CCW

Thank you so much for your kind words and lovely review! Your support truly means the world to us — especially as a small family business.

Rated 5 out of 5 stars

Happy days!

Happy days! I was a bit nervous because I’d seen a negative review, but went ahead and ordered anyway. I’m really glad I did. My order arrived quickly and well packaged. Only problem I ran in to was that the free delivery over £100 option didn’t seem to come up at checkout, which I’m sure they could’ve resolved if I had contacted them, but I placed my order at night and just wanted to get on and order it. I’d definitely order from here again!

31 August 2023
Unprompted review
CCW logo

Reply from CCW

Thank you so much for your kind words! Your support truly means the world to us — especially as a small family business. Every review like yours helps us grow and continue doing what we love. We’re so glad you had a positive experience and hope to welcome you back again soon!

Rated 1 out of 5 stars

AVOID!!

I ordered something from their website, but the item never arrived, and the company did not contact me with any updates. Sometime later they issue a refund that was less than the original purchase. Their customer service is disinterested and does not consider this their problem, but claims it is due to exchange rates. I've never had such a terrible experience before, really bad communications and they took my money without sending the product.

23 March 2023
Unprompted review
CCW logo

Reply from CCW

We’re sorry to hear about your experience. However, we’d like to clarify that your payment was not successfully processed, and as a result, your order was never accepted or dispatched. No product was sent, and any partial charges were not issued by us but are related to failed payment attempts handled by your payment provider (PayPal/Sage Pay).

We always aim to provide clear communication and reliable service, and we regret any misunderstanding that occurred.
Kind regards,
CCW

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