CDL Group Ltd Reviews 

113
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and supportive approach, making interactions pleasant and stress-free. People frequently highlight the excellent service, noting its efficiency and the ease of the overall process. Reviewers are particularly impressed with the prompt response times and the clear, helpful communication provided by the team. Many consumers appreciate how the company simplifies complex processes like ISO accreditation, providing practical guidance and making daunting journeys straightforward. The team's expertise helps businesses achieve certifications quickly and maintain compliance, fostering growth and improving operational systems. This proactive and thorough support ensures a smooth and reassuring experience for all.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, highlighting the team's professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and knowledge of the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the team is excellent across the... See more

Response time

Customers had positive experiences with response times, consistently reporting prompt and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using the services of CDL Group for over six years now and the support has consistently been excellent. The whole process is always smooth, well organised and completely hassle-free. Craig... See more

Company replied

Rated 5 out of 5 stars

I made contact with Kerrith a few weeks ago to book in some welder qualification renewals, he was really helpful and had us booked in within the hour with a date that suited our busy schedule. We... See more

Company replied

Rated 5 out of 5 stars

I have worked closely with Ian from CDL Group for a number of months. He has been a huge support in addressing the areas of ISO I needed to address for my company. Without his support, it would have b... See more

Company replied

Rated 5 out of 5 stars

We have been using CDL for a number of years now and I must say that the service is excellent. The implementation of our ISO9001 & ISO27001 systems was a daunting task at the beginning, but with the e... See more

Company replied


Company details

  1. Business-to-Business service
  2. Auditor

Written by the company

CDL Group offers ISO certification and NDT / Welding Coding Services. We have certified over 4000 businesses across the world, the majority of these businesses are situated in the UK & Ireland. The businesses that we have certified have stemmed from all types of business sectors. We offer service, quality and value every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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No recent history of asking for reviews

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4.9

All reviews

(113)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

CDL Group have been so helpful…

CDL Group have been so helpful throughout the whole process of achieving our ISO accreditations. They made the process seamless and I would highly recommend them to anyone looking to go down the ISO accreditation route.

27 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Can’t rate CDL enough, from our first contact to attaining ISO, they were professional and extremely helpful.

28 September 2023
Unprompted review
Rated 5 out of 5 stars

Very Efficient, quick, approachable!

Our Company has been dealing with CDL Group for a couple of years now. We have never had any issues since day one.
Always there to help and they're very organised. Before CDL - ISO has been extremely daunting to me and it was almost impossible to understand what it was all about.
Now I do not have to fret the ISO Certificates renewal dates and everything runs very smoothly with their help.
If you are considering switching your ISO Certification Body like our Company did, there's nothing to worry about and CDL will make this a very easy transition. They're also very reasonable price-wise.
I wholeheartedly recommend their services.

28 September 2023
Unprompted review
Rated 5 out of 5 stars

Extremely efficient

CDL were very fast, efficient and informative when guiding us through to ISO compliance. Highly recommended.

25 September 2023
Unprompted review
Rated 5 out of 5 stars

The CDL Team

Thank you to the whole CDL team. Great experience with a special mention to Dave who has wealth of knowledge, experience and passion for this industry. Great guy a credit to the company.

We would highly recommend using CDL.

4 September 2023
Unprompted review
Rated 5 out of 5 stars

A very professional crew.

Absolute professionalism from day one to completion in consultancy, implementation and gaining certification to EN 1090. All the guys involved are a credit to the service they offer both as an aid to certification and weld testing / coding of welders. CDL Group simply do what it says on the tin, and do it very well.

22 May 2023
Unprompted review
Rated 5 out of 5 stars

Coded weld tests

I did my first coded weld tests through CDL with Cenwyn. Their communication prior, during and post experience was excellent and I would definitely recommend. Cenwyn was patient and helpful with great knowledge. Thanks again

4 January 2023
Unprompted review
Rated 5 out of 5 stars

BE EN 1090 process

From our first contact to our recent success on passing our BS EN 1090 audit, CDL's response has been professional. All training, welder coding and paperwork was excellent. The manual which was passed to us at the start of the process was handed over as 'work to this manual and you will pass'. And with some modification to integrate into our procedures, that is exactly what happened. No query was too small and help was always on hand from CDL. Highly recommended.

19 December 2022
Unprompted review
Rated 5 out of 5 stars

How it should be done

From the first phone call to our final draft we were shown professionalism of the highest level
Every point was explained and considered to what suited our companies needs and requirements
Without the guidance of CDL Group this could have been a burden on our time management
Cannot recommend then highly enough 1st class service

1 September 2022

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