Cdllogistica Reviews 3

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.2

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yes!

Excellent!
It’s important to note that I am impress not because things went according to plan. But how you respond when a complaint is raise.
Your local representative was very helpful.

4 December 2019
Unprompted review
Rated 1 out of 5 stars

They don't return my money…

They don't return my money back(1650EUR).
I agreed with a seller to buy a bike from Netherlands, he shipped the bike by using ACL company(Seller said ACL Company is reliable, your money is secure) I transferred money to ACL Spanish bank account but the payment was rejected and they explained the account had reached a limit. They sent me new account which is in Italy, payment was successfully done but they didn't deliver my bike, they said delivery car has been crashed and bike damaged. They said that my money would be returned within 2-7 work days but totally 10 days passed and I'm still waiting for the money return...
Michael Schneider if you read this please get in touch with me. They lied me just like what they do to you.

25 October 2019
Unprompted review
Rated 1 out of 5 stars

ACL Logistics / Cdllogistica - SCAM / FRAUD

I wanted to buy a bicycle on the internet and the seller suggested to use this escrow service, which looked reliable to me at first sight.

He would deliver his bike to their custody and I would pay EUR 1,600 to their account. They are world wide so not a problem that the account was in Spain. The payment was rejected and they explained the account had reached a limit (strange?).

Then, they sent me a new account no. which was in Italy (I should have backed out here ... ). I transferred the payment and they kept telling me that they never received the payment. This is now 11 days ago I transferred the money via EUR SEPA (which takes max. 2 days) and they appear to have totally vanished in the blue sky.

There are no phone numbers to call, now emails are ignored, their customer account only tells me they are waiting for the money, but they stopped communicating with me.

I was very upset and have all the evidence from my own bank that the money has been transferred. But they ignore my requests and emails.

I asked my bank to investigate, but no results yet.

cdllogistica com
acl-courier com (suddenly suspended)

Don't use their services !!!

21 October 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look