Conveyancing Direct Property Lawyers Reviews 857

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 316 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. The service provided is often described as excellent, with many people noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the company's commitment to keeping them informed throughout the process. However, some customers also noted issues with communication and delays, with a few mentioning a lack of progress and updates, and difficulties reaching the company by phone. A small number of people expressed dissatisfaction with the time taken for their cases to be completed, feeling that the process was unnecessarily prolonged.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, frequently highlighting their professionalism,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praised the clear, patient, and... See more

Response time

Customers had positive experiences with response times. Many reviewers praised the promptness of... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the process easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very grateful to Zara-Nicole Davies who has done a fantastic job keeping me informed on our journey, either by phone or email. I would recommend CDP Lawyers 100% easy to use process. I found all... See more

Company replied

Rated 5 out of 5 stars

Cerys from Conveyancing Direct kept us informed. When I would call Conveyancing Direct I would get connected to a human quickly and they would give me an informed meaningful update that was relevant.... See more

Company replied

Rated 5 out of 5 stars

I am greatful to Emma Apandi at conveyancing Direct for the outstanding services she provided for our 1st home purchase. She went above and beyond to assist us throughout the time. As a first time b... See more

Company replied

Rated 5 out of 5 stars

Sam Freeman has been working on mine and my partners first house purchase. We are set to complete in a couple of days and that will mark 11 weeks from having the offer accepted to being handed the key... See more

Company replied


Company details

  1. Lawyer

Information provided by various external sources

Conveyancing Direct Property Lawyers have provided expert legal services to the residential property market since 1992. Trading within a competitive volume market the firm has seen significant growth in recent years. We pride ourselves on a personal service which exploits the latest innovations in electronic communications, the firm is strongly committed to speeding up the conveyancing process through investment in technology and an extensive, customer focused staff training programme. Conveyancing Direct seek to facilitate property sales and purchases with the provision of a professional service which recognises that moving home can be a confusing and stressful event that should be as transparent and brief as possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

857 reviews

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1-star

Replied to 56% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

4+ months trying to buy a flat with no progress

4+ months trying to buy a flat using this company. Lack of progress lack of updates. Phoned conveyancer who said she would have to work to midnight each day to get through the number of case given to her. Thinking I will move to another conveyancer and not pay for the very little work done. Another example of company taking on too much work

17 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for sharing your experience with us. We regret things didn’t go as smoothly as you had hoped. Your feedback helps us identify areas for improvement, and we will work with our lawyers to continually improve

Rated 5 out of 5 stars

Thank you so much!

We had a great experience with Conveyancing Direct Property Lawyers from start to finish. The whole process was handled professionally and far more smoothly than I expected.

A special mention goes to Emily Briers who dealt with our property purchase, who was fantastic throughout. She responded to all of our queries incredibly quickly, kept us well-informed at every stage, and made what can often be a stressful process feel straightforward and manageable. Whenever we were unsure about anything, she took the time to explain everything clearly and in detail, which we really appreciated. Her efficiency and attention to detail really stood out, and it gave us a lot of confidence that everything was being handled properly.

She is an absolute credit to the company and, in my opinion, deserves a massive pay rise or promotion for the level of service she provides.

I wouldn’t hesitate to recommend Conveyancing Direct Property Lawyers, especially if you have someone as dedicated and reliable as Emily supporting you.

17 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Emily Briers. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Just wanted to say a massive thank you…

Just wanted to say a massive thank you to Paige Daily to getting me as soon as possible in my new house,she was very responsive with any questions i had going along the process.Thank you

8 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Paige Daily. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

As a first time buyer

As a first time buyer, hearing horror stories about solicitors can be quite stress inducing but Lisa was brilliant, quick to respond, informative and helpful which made the entire process surprisingly easy and stress free. Couldn’t recommend Lisa and Conveyancing Direct enough. Great quality of service.

1 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Lisa will be so pleased to hear your kind words

Rated 5 out of 5 stars

Excellent service provide by Claudia…

Excellent service provide by Claudia Bediako

14 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Claudia. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

We had an outstanding experience…

We had an outstanding experience working with Claudia and Samantha at Conveyancing Direct Property Lawyers while purchasing our first property. From start to finish, they were professional, knowledgeable, and incredibly supportive. They explained everything clearly, kept us updated throughout, and made us feel confident that everything was in safe hands.

Their attention to detail and dedication really stood out, and they went above and beyond to achieve a great outcome. Their friendly, approachable manner made what could have been a stressful process much easier.

I would highly recommend Conveyancing Direct Property Lawyers to anyone looking for reliable and caring property solicitors. Thank you both for your excellent work!

14 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Claudia. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Had a few hiccups at the start but once…

Had a few hiccups at the start but once that got sorted it was straighr foward and emailsnwas rapid

13 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We really appreciate your feedback and are so pleased we could support you through your transaction.

Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Emily Briers as my solicitor for a recent mortgage, and I couldn’t be more impressed with the service I received. From start to finish, Emily was professional, efficient, and incredibly supportive throughout the entire process.

She communicated clearly at every stage, making what can often be a stressful and confusing experience feel straightforward and manageable. Emily was always quick to respond to any questions I had, no matter how small, and took the time to explain everything in a way that was easy to understand.

Her attention to detail and proactive approach gave me complete confidence that everything was being handled properly. It was clear that she genuinely cared about ensuring the best outcome for me, and her expertise really showed.

I would highly recommend Emily Briers to anyone in need of a solicitor, especially for mortgage-related services. Her dedication, professionalism, and friendly manner made the whole experience smooth and stress-free.

13 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We really appreciate your feedback about Emily Briers. It’s great to know you felt supported throughout your move.

Rated 5 out of 5 stars

Correspondence was great

Correspondence was great. Clear communication and all instructions were succinct. When the lead person was not available messages were passed on and everything went smoothly.

11 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re pleased to hear that our correspondence and communication met your expectations. Keeping clients updated and informed at every stage of the process is something we take very seriously.

Rated 5 out of 5 stars

Great Service

Overall a great experience with this conveyancing firm. There were a few hiccups along the way, but the team remained pleasant, professional, and easy to deal with throughout. They handled my remortgage efficiently and kept things moving, which I really appreciated. Would happily recommend their services.

2 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for taking the time to share your experience. Our team always aims to make the journey as smooth as possible, so it’s great to know we succeeded for you.

Rated 1 out of 5 stars

Absolutely awful experience from the start

Absolutely awful experience from start to finish. Communication was poor, response times to emails etc was always very slow and I genuinely feel they were partially responsible for the sale eventually falling through. I thought by using a company referred by the agent that it might smooth the process, next time I will choose who I go with.

9 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’d appreciate the opportunity to discuss this further and review your concerns in more detail. Please feel free to contact our complaint team directly so we can look into this for you.

Rated 5 out of 5 stars

Kyle was very helpful

Kyle was very helpful and answered any questions I had. He made the experience easy and made sure everything was done in a timely manner. Highly recommend.

8 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Kyle. We’re pleased to hear he provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Everything went so very smoothly

Everything went so very smoothly. My mortgage case handler was not only very professional she was a delight to work with. Indeed everyone I spoke with was helpful.
I also appreciated the way that they communicated and that the process was completed in the time frame given. Thank you.

20 March 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your review. Clear and timely communication is a key priority for us, so it’s great to hear that you felt well informed throughout your conveyancing journey.

Rated 5 out of 5 stars

I had a really positive experience…

I had a really positive experience working with Dominique. She was friendly, approachable, and always happy to help with any questions I had throughout the process. Communication was excellent — she was quick to respond and kept me updated, which made everything feel much less stressful.

What I particularly appreciated was how proactive she was in chasing other parties when needed, helping to keep things moving and avoid unnecessary delays. I always felt like I was in good hands.

I wouldn’t hesitate to recommend Dominique to anyone looking for a reliable and supportive solicitor.

8 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Dominique. We’re pleased to hear that she provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Kind, experienced, professional

Jess Day made my first time purchase as painless as possible. My cousin works for this company, which is how I came to instruct them as my conveyancers. Jess responded in a timely manner through the entire process, and was able to chase the seller's solicitors and the estate agents to release the keys on completion day. She handled all my questions with kindness and professionalism, and ensured I was aware of everything I needed to be.

I am sure there are cheaper conveyancers out there, but I feel as though I had ten times less stress than I could've had.

20 January 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Jess Day. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, usually when you have to deal with legal companies it’s a bit of a headache but with them from start to finish very easy kept me updated any information just emailed. Highly recommend & a big thank you.

7 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We really appreciate your feedback and are so pleased we could support you through your transaction.

Rated 5 out of 5 stars

This was our first property purchase

I am greatful to Emma Apandi at conveyancing Direct for the outstanding services she provided for our 1st home purchase. She went above and beyond to assist us throughout the time.
As a first time buyer we absolutely had no idea of the work involved behind the scene. Emma's support, professional advise and prompt response made the process smoother for us.
We highly recommend her.

25 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Emma Apandi. Thanks for taking the time to share your review

Rated 5 out of 5 stars

I have recently sold and purchased a…

I have recently sold and purchased a property. Joanna at Conveyancing Direct was competent and helpful throughout this complex process; and she was always available to provide valuable advice. I will recommend this service to friends and family.

27 March 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Joanna. Thanks for taking the time to share your review

Rated 5 out of 5 stars

My experience with Conveyancing Direct…

My experience with Conveyancing Direct was a happy one. Dominique help me with everything, very easy and fast process.

2 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re thrilled you felt well supported by Dominique. Your feedback really means a lot to us.

Rated 5 out of 5 stars

Conveyancing Direct - Property Lawyers

I recently instructed Poppy Newcomb of Conveyancing Direct for the sale of my property, and I could not be happier with the service. Professional, knowledgeable, and incredibly efficient from start to finish. What can often be a stressful process was made smooth and straightforward thanks to clear communication. I was kept informed at every stage and Poppy was always on hand to answer questions. I highly recommend Conveyancing Direct to anyone looking for a reliable conveyancer.

2 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Poppy Newcomb. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

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