CEF - BDG Reviews 20

TrustScore 4.5 out of 5

4.5

Unit 2, St David's Close, David Street, CF31 3SA Bridgend, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Amazing staff willing to go the extra mile and open when they are closed to help with obtaining materials you have forgotten to order 😀 👍

Company replied

Rated 5 out of 5 stars

The gentleman who helped me in your Bridgend Industrial Estate went beyond my expectations to help me. I came in with a generator question, having never owned or run one before, and he even went as f... See more

Company replied

Rated 5 out of 5 stars

Reliable advice and good products. Friendly face. Always ready to help with advice and new products available. Quick to respond to provision of quotes.

Company replied

Rated 3 out of 5 stars

I WAS NOT INFORMED WHEN MY ORDER ARRIVED AT THE BRANCH, IF I HAD I COULD HAVE COLLECTED IT SOONER. GOOD DELIVERY SERVICE TO THE BRANCH

Company replied


Company details

  1. #22 of 33 best companies in Electrical wholesaler
  2. #5 of 7 best companies in Cable provider
  3. #6 of 17 best companies in Electrical appliance wholesaler
  4. #14 of 24 best companies in Lighting wholesaler
  5. #8 of 8 best companies in Screw supplier
  6. #32 of 46 best companies in Solar energy equipment supplier

About CEF - BDG

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Unit 2, St David's Close, David Street, CF31 3SA, Bridgend, United Kingdom

  • 01656 663803

4.5

Excellent

TrustScore 4.5 out of 5

20 reviews

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Rated 5 out of 5 stars

Amazing staff willing to go the extra…

Amazing staff willing to go the extra mile and open when they are closed to help with obtaining materials you have forgotten to order 😀 👍

6 March 2026
CEF - BDG logo

Reply from CEF - BDG

Thank you very much for your review and feedback Andy.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Good products

Reliable advice and good products.
Friendly face.
Always ready to help with advice and new products available. Quick to respond to provision of quotes.

20 January 2026
CEF - BDG logo

Reply from CEF - BDG

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Highly recommended for their helpfulness and friendliness.

The gentleman who helped me in your Bridgend Industrial Estate went beyond my expectations to help me. I came in with a generator question, having never owned or run one before, and he even went as far as to call the generator manufacturer to ask my questions. He then was able to recommend the products I needed, gave me the names and sku numbers and i felt more than confident that I was ordering exactly what I needed. Once my order came into the branch he called me straight away to say they were in as he knew I needed them quickly.
This was the first time I had shopped at CEF but it won't be my last. Professional, courteous, helpful and friendly. A great experience, thank you.

21 August 2025
CEF - BDG logo

Reply from CEF - BDG

Thank you very much for your review and feedback Jo.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Quick and excellent service

Quick and excellent service

29 March 2025
CEF - BDG logo

Reply from CEF - BDG

Thank you very much for your review Mandy.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

On line order

Parts were ordered delivered to my branch the next day. Quick and easy process.

12 March 2025
CEF - BDG logo

Reply from CEF - BDG

Thank you very much for your review Ryan.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Fast service

Fast service, great knowledge, always kept informed of progress, wouldn’t go anywhere else now.

12 July 2024
CEF - BDG logo

Reply from CEF - BDG

Thank you very much for your review Mathew.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Solid tube

As described, next day delivery with no issues

11 March 2024
CEF - BDG logo

Reply from CEF - BDG

Thank you very much for your review Mr Thomas.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

All Good

Easy to order, allways a pleasure, despite the general manager being a Fairweather Liverpool supporter

29 February 2024
CEF - BDG logo

Reply from CEF - BDG

Thank you very much for your review Adrian.

Best Regards
Adele Feller (Customer Services Manager)

Rated 3 out of 5 stars

I WAS NOT INFORMED WHEN MY ORDER…

I WAS NOT INFORMED WHEN MY ORDER ARRIVED AT THE BRANCH, IF I HAD I COULD HAVE COLLECTED IT SOONER.
GOOD DELIVERY SERVICE TO THE BRANCH

11 January 2024
CEF - BDG logo

Reply from CEF - BDG

Thank you for your review and feedback Paul.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Product delivered as ordered with…

Product delivered as ordered with minimum fuss. (Website selection of delivery dates)

27 July 2022
CEF - BDG logo

Reply from CEF - BDG

Thank you very much for your review Andrew.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

A1 fast delivery

A1 fast delivery, well packaged and great product.

15 December 2021
CEF - BDG logo

Reply from CEF - BDG

Thank you very much for your review Thomas.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

CEF Bridgend

Fast and efficient service

22 November 2021
CEF - BDG logo

Reply from CEF - BDG

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service

Great updates on my order. All items purchased arrived a day earlier than expected we'll packaged and in excellent condition.

15 October 2021
CEF - BDG logo

Reply from CEF - BDG

Thank you very much for your review and feedback Raymond.

Best Regards
Adele Feller (Customer Services Manager)

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