Great service and the counter staff are very knowledgeable at Bournemouth branch which is my home branch. Steve Bean also a great account manager
Company replied
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See what reviewers are saying
When I went into our local CEF shop, to see if they had overbed lights, they advised me that they did not stock them but I could order on line and they gave me the details.
Company replied
CEF Bournemouth went above and beyond on this occasion to help me out of a situation with materials when I’d been let down. Thanks again guys.
Company replied
The staff are helpful and happy to get into the details of complicated projects in order to get the best results.
Company replied
Company details
- #22 of 33 best companies in Electrical wholesaler
- #5 of 7 best companies in Cable provider
- #6 of 17 best companies in Electrical appliance wholesaler
- #14 of 24 best companies in Lighting wholesaler
- #8 of 8 best companies in Screw supplier
- #32 of 46 best companies in Solar energy equipment supplier
About CEF - BNH
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
268 Holdenhurst Road, BH8 8AY, Bournemouth, United Kingdom
- 01202 302368
4.3
Excellent
14 reviews
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Great service and the counter staff are…
Great service and the counter staff are very knowledgeable at Bournemouth branch which is my home branch.
Steve Bean also a great account manager
9 February 2026
Reply from CEF - BNH
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Top service
CEF Bournemouth went above and beyond on this occasion to help me out of a situation with materials when I’d been let down. Thanks again guys.
15 September 2025
Reply from CEF - BNH
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great service and attention to detail
The staff are helpful and happy to get into the details of complicated projects in order to get the best results.
17 July 2025
Reply from CEF - BNH
Thank you very much for your review & feedback Tim.
Best Regards
Adele Feller (Customer Services Manager)
Great Service
Hello,
Product arrived in requested time slot with polite driver.
The product was packed well and works perfectly in the bathroom.
Thank you.
Yes i would use you again.
23 June 2025
Reply from CEF - BNH
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Fabulous!
The guys at Bournemouth, Jonny, Nick, Steve and crew make life easy for me, and that's what I need and like!
Thanks guys, you deserve a medal dealing with me!!
24 February 2025
Reply from CEF - BNH
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
assistance when needed
When I went into our local CEF shop, to see if they had overbed lights, they advised me that they did not stock them but I could order on line and they gave me the details.
3 February 2025
Reply from CEF - BNH
Thank you very much for your review Rita.
Best Regards
Adele Feller (Customer Services Manager)
What a rip-off
Asked for basic, budget battery smoke alarm and bathroom ceiling light. Total for the two was over £50. I was rather shocked and queried the price. I was told smoke alarms were just that price and after all it was a 10 year litium battery and the bathroom light was their cheapest model and that's just how much things cost.
An absolute lie.
Basic lithium battery smoke alarm and ceiling light totals:
Screwfix £21.28
Toolstation £24.99
Of course they will say their products are better quality but looking at them they are just the most basic products and no better than any other.
9 January 2025
Unprompted review
Reply from CEF - BNH
Thank you for your review and feedback Andy.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Parts easy to order and delivered to…
Parts easy to order and delivered to store on time. No problems
27 November 2024
Reply from CEF - BNH
Thank you very much for your review Roger.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BNH
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BNH
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Friendly and knowledgeable staff
27 February 2024
Reply from CEF - BNH
Thank you very much for your review Aaron.
Best Regards
Adele Feller (Customer Services Manager)
Took two discontinued bulbs to be…
Took two discontinued bulbs to be replaced, Colin rang the original maker and came up with a replacement, very happy with the service and would definitely recommend the company
20 February 2023
Reply from CEF - BNH
Thank you very much for your review and feedback Colin,
Best Regards
Adele Feller (Customer Services Manager)
Painless ordering and prompt delivery
3 November 2022
Reply from CEF - BNH
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BNH
Thank you very much for your review Kevin.
Best Regards
Adele Feller (Customer Services Manager)
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