They went above and beyond, even when the issue lay with the manufacturer. After telling them my predicament and the need to receive the product, they sent their own transport to collect the product f... See more
Company replied
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See what reviewers are saying
Cef Bromsgrove make everything so simple from new & existing orders any returns we have are always delt with quickly. Great bunch of lads in the branch too
Company replied
Nice and easy to order online and a fast delivery.
Company replied
I went to collect item the day after they had received it and they couldn’t find it, I had to go back the following day, they had found it, I was a little annoyed as it cost me time and petrol to have... See more
Company replied
Company details
- #22 of 33 best companies in Electrical wholesaler
- #5 of 7 best companies in Cable provider
- #6 of 17 best companies in Electrical appliance wholesaler
- #14 of 24 best companies in Lighting wholesaler
- #8 of 8 best companies in Screw supplier
- #32 of 46 best companies in Solar energy equipment supplier
About CEF - BRO
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
9 Buntsford Park Road, B60 3DX, Bromsgrove, United Kingdom
- 01527 836877
4.4
Excellent
13 reviews
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Nice and easy to order online and a…
Nice and easy to order online and a fast delivery.
4 November 2024
Reply from CEF - BRO
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BRO
Thank you very much for your review.
Adele Feller (Customer Services Manager)
Great service, easy website
Everything was delivered to site, on time and exactly correct. Website was also easy to use and the local branch were very helpful.
10 January 2024
Reply from CEF - BRO
Thank you very much for your review and feedback Adrian.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BRO
Thank you very much for your review Brian.
Best Regards
Adele Feller (Customer Services Manager)
looked everywhere for this lamp and it…
looked everywhere for this lamp and it was right under my nose at CEF! great price and really fast delivery.
would reccomend this company
2 September 2023
Reply from CEF - BRO
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
I went to collect item the day after…
I went to collect item the day after they had received it and they couldn’t find it, I had to go back the following day, they had found it, I was a little annoyed as it cost me time and petrol to have to go back.
29 July 2023
Reply from CEF - BRO
Thank you for your review and feedback Kathryn.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
They went above and beyond
They went above and beyond, even when the issue lay with the manufacturer. After telling them my predicament and the need to receive the product, they sent their own transport to collect the product from Rugby to ensure I could keep the tradesman working.
14 December 2022
Unprompted review
Reply from CEF - BRO
Thank you very much for your review and feedback John.
Best Regards
Adele Feller (Customer Services Manager)
Cef Bromsgrove make everything so…
Cef Bromsgrove make everything so simple from new & existing orders any returns we have are always delt with quickly. Great bunch of lads in the branch too
15 September 2022
Unprompted review
Reply from CEF - BRO
Thank you very much for your review and feedback Jack.
Best Regards
Adele Feller (Customer Services Manager)
Unbelievable customer service from head…
Unbelievable customer service from head office and manager at my local Bromsgrove branch.
My order arrived quickly. Unfortunately 1 item was faulty but within 1 working day, a plan was in hand to sort a replacement.
I am a happy customer and will be returning for my ongoing project.
26 October 2022
Reply from CEF - BRO
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Reliable with no issues at all
4 August 2022
Reply from CEF - BRO
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Always at a great service.
6 April 2022
Reply from CEF - BRO
Thank you very much for your review Mark.
Best Regards
Adele Feller (Customer Services Manager)
Very helpful in store.
Very helpful in store.
They advised me that the light fitting I had was no longer in production and contacted the manufacturer to find what fitting should be used to replace it.
They also advised that it would be quicker for me to order on line for home delivery than for the store to order in stock
All in all, great advice and service
17 November 2021
Reply from CEF - BRO
Thank you very much for your review and feedback Bob.
Best Regards
Adele Feller (Customer Services Manager)
Great customer service
I spoke to my branch, who agreed to price match a deal I had found elsewhere. The service was brilliant, the price was good and the item arrived the next day.
20 July 2021
Reply from CEF - BRO
Thank you very much for your review and feedback Mat.
Best Regards
Adele Feller (Customer Services Manager)
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