Called customer service as a 1st time customer, really helpful and explained what I needed to do. Item arrived slightly earlier than expected so very happy with the over all experience. Then, neede... See more
Company replied
Location
Switch locationUnit 3, Saxondale Court Leen Drive, Hucknall Lane, NG6 8AD Bulwell, GB
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See what reviewers are saying
ordered 8 lights, delivered when they said they would be, great service, would definately use again
Company replied
Awesome service. Goods arrived early AM next day excellently packaged. Price was reasonable. Will use again
Company replied
Very good service
Company replied
Company details
- #22 of 33 best companies in Electrical wholesaler
- #5 of 7 best companies in Cable provider
- #6 of 17 best companies in Electrical appliance wholesaler
- #14 of 24 best companies in Lighting wholesaler
- #8 of 8 best companies in Screw supplier
- #32 of 46 best companies in Solar energy equipment supplier
About CEF - BUL
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 3, Saxondale Court Leen Drive, Hucknall Lane, NG6 8AD, Bulwell, United Kingdom
- 0115 975 7317
4.2
Great
9 reviews
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ordered 8 lights
ordered 8 lights, delivered when they said they would be, great service, would definately use again
2 December 2024
Reply from CEF - BUL
Thank you very much for your review Mark.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BUL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Very good service
16 February 2024
Reply from CEF - BUL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
5 stars, positive experience.
Called customer service as a 1st time customer, really helpful and explained what I needed to do.
Item arrived slightly earlier than expected so very happy with the over all experience.
Then, needed another item unexpectedly and CEF had it in stock ready to collect the same day, so will definitely be a returning customer in the future. Given 5 stars as good customer service, quick delivery AND had the 2nd item already at their local store.
22 January 2024
Reply from CEF - BUL
Thank you very much for your review and feedback Kate.
Best Regards
Adele Feller (Customer Services Manager)
Awesome service
Awesome service. Goods arrived early AM next day excellently packaged. Price was reasonable. Will use again
25 October 2023
Reply from CEF - BUL
Thank you very much for your review and feedback Richard.
Best Regards
Adele Feller (Customer Services Manager)
CEF display camera's Bulwell
CEF bulwell has great service friendly and helpful staff but I felt violated by the ring door bell cameras that is recoding me (desplay camera's) what staff member from CEF bulwell is watching the Display camera's as the sales person could not show me the recording on his phone as he did not have the app. I am aware that cctv of bulwell is recording and it is for CEF use the company not personal use. The display camera's is activated blue light visible.
13 May 2023
Unprompted review
Reply from CEF - BUL
Thank you for your review and feedback Hetti.
I would like to have your concerns looked into but I am afraid no contact details are provided against this review, so we are unable to get in contact with you by phone or email, please could you e-mail customer.services@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Branch & Webshop both excellent
Branch service has been excellent. Love the web shop and ordering process is really simple.
23 January 2022
Reply from CEF - BUL
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Absolutely outstanding service.
Absolutely outstanding service.
Very knowledgeable staff and stock levels are superb.
Will definitely be doing business there again
5 June 2021
Unprompted review
Reply from CEF - BUL
Thank you very much for your review and feedback Amran Iqbal.
Best Regards
Adele Feller (Customer Services Manager)
Still don’t have what I ordered yet
Still don’t have what I ordered yet, had an email saying dispatched but I ordered it to collect from store and no one has been in contact to say it’s ready to collect.
27 May 2021
Reply from CEF - BUL
Thank you for your review and feedback Luke Green.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
A member of our CEF team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
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