My recent experience with CEF has been very good, and efficient in dealing with faulty goods. I bought a LED spotlight online Friday afternoon, and it duly arrived pre-noon Saturday morning the next d... See more
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Great product. Quick delivery. Staff are always so helpful in the Chester store
Company replied
Ordered a shower online from the Lightfoot Street, Chester branch. Easy to order and very quick service delivering the following day. Highly recommended and will definitely use again.
Company replied
Easy to web order and also purchase in store. The staff at Chester provide professional but friendly service and are very helpful - a credit to CEF.
Company replied
Company details
- #21 of 33 best companies in Electrical wholesaler
- #4 of 7 best companies in Cable provider
- #5 of 17 best companies in Electrical appliance wholesaler
- #14 of 24 best companies in Lighting wholesaler
- #7 of 8 best companies in Screw supplier
- #29 of 46 best companies in Solar energy equipment supplier
About CEF - CHS
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 1, Deva Court, Lightfoot Street, CH2 3AD, Chester, United Kingdom
- 01244 344507
4.3
Excellent
15 reviews
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Great product
Great product. Quick delivery.
Staff are always so helpful in the Chester store
10 January 2025
Reply from CEF - CHS
Thank you very much for your review Alison.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - CHS
Thank you very much for your review Dimitri.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - CHS
Thank you very much for your review Tom.
Best Regards
Adele Feller (Customer Services Manager)
CEF Chester Excellent
CEF in Chester never fail to let us down. Cost , delivery and service are all above expectations
20 October 2024
Unprompted review
Reply from CEF - CHS
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Online ordering was easy
Online ordering was easy, delivery was let down due to sending items to the wrong address
13 June 2024
Reply from CEF - CHS
Thank you for your review and feedback.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Absolutely brilliant guy who served me…
Absolutely brilliant guy who served me not sure what his name was pleasant and couldn’t do enough
10 June 2024
Reply from CEF - CHS
Thank you very much for your review and feedback James.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - CHS
Thank you very much for your review David.
Best Regards
Adele Feller (Customer Services Manager)
Return of faulty goods bought online - Great process..
My recent experience with CEF has been very good, and efficient in dealing with faulty goods. I bought a LED spotlight online Friday afternoon, and it duly arrived pre-noon Saturday morning the next day. However, when I fitted the LED spotlight it was found to be faulty. I sent an email to customer services, who replied within the hour and how to process the faulty goods. I returned the goods and as promised a full refund for the value of the goods was made to my account within days. No complaints or dissatisfaction, CEF are very easy and efficient at doing good business with.
9 February 2024
Reply from CEF - CHS
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Great service it was the company that…
Great service it was the company that had the lights and good delivery in one day
9 January 2024
Reply from CEF - CHS
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
Easy to web order and also purchase in…
Easy to web order and also purchase in store. The staff at Chester provide professional but friendly service and are very helpful - a credit to CEF.
18 December 2023
Reply from CEF - CHS
Thank you very much for your review and feedback Colin.
Best Regards
Adele Feller (Customer Services Manager)
Quick, excellent service
Ordered a shower online from the Lightfoot Street, Chester branch. Easy to order and very quick service delivering the following day. Highly recommended and will definitely use again.
24 February 2023
Reply from CEF - CHS
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
I have asked for a price on an item on…
I have asked for a price on an item on two seperate occasions recently and am still waiting for a reply
21 October 2022
Unprompted review
Reply from CEF - CHS
Thank you for your review and feedback Tom.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
I am afraid no contact details are provided against this review, so we are unable to get in contact with you by phone or email, please could you e-mail customer.services@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Great service and advice
Great service and advice, received all materials on time,staff excellent and very hepful
4 May 2022
Reply from CEF - CHS
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
great service nice staff fast delivery
7 October 2021
Reply from CEF - CHS
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Staff & product range good
Staff & product range good. Delivery charges below £50 orders not great if store not carrying stock.
1 September 2021
Reply from CEF - CHS
Thank you very much for your review and feedback Chris.
Best Regards
Adele Feller (Customer Services Manager)
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