CEF - CHT Reviews 18

TrustScore 4.5 out of 5

4.5

65-68 Bognor Road, PO19 8NS Chichester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Chose next day delivery to my local store just in case I was not in for the courier. Received a phone call from the friendly staff as soon as it arrived. Great service, would use again and recommend.... See more

Company replied

Rated 5 out of 5 stars

My experience with CEF is purely down to Joe and his team at the Chichester branch. For about 6 years the service they have provided has been second to none. Any problems or issues have been sorted wi... See more

Company replied

Rated 5 out of 5 stars

I've been an electrician for 10 years, used many wholesalers. Some have websites, some don't, some are cheaper, some don't have everything you'd need. CEF has it all, I have an account, I can quote wo... See more

Company replied

Rated 5 out of 5 stars

I’ve been a account holder at the Chichester branch for some years now and have always had excellent service from all the staff. They have always given me the personal service which so few companies g... See more

Company replied


Company details

  1. #22 of 33 best companies in Electrical wholesaler
  2. #5 of 7 best companies in Cable provider
  3. #5 of 17 best companies in Electrical appliance wholesaler
  4. #14 of 24 best companies in Lighting wholesaler
  5. #7 of 8 best companies in Screw supplier
  6. #31 of 45 best companies in Solar energy equipment supplier

About CEF - CHT

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • 65-68 Bognor Road, PO19 8NS, Chichester, United Kingdom

  • 01243 533225

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great experience

Chose next day delivery to my local store just in case I was not in for the courier. Received a phone call from the friendly staff as soon as it arrived. Great service, would use again and recommend. Many thanks.

8 January 2026
CEF - CHT logo

Reply from CEF - CHT

Thank you very much for your review Shane.

Best Regards
Adele Feller (Customer Services Manager

Rated 5 out of 5 stars

Been an electrician 10 years and known…

Been an electrician 10 years and known a few wholesalers. CEF make me feel like their only customer. Amazing service. Loads of help. Great website and store.

11 April 2025
Unprompted review
CEF - CHT logo

Reply from CEF - CHT

Thank you very much for your review Thomas.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

I cant fault CEF Chichester

My experience with CEF is purely down to Joe and his team at the Chichester branch. For about 6 years the service they have provided has been second to none. Any problems or issues have been sorted with minimal fuss or hesitation, they’re never to busy to help and they genuinely care. They have become an integral part of my business.

11 March 2025
CEF - CHT logo

Reply from CEF - CHT

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service

Easy, online ordering, great communication and fast delivery service. Everything you need with competitive pricing too.

9 March 2025
CEF - CHT logo

Reply from CEF - CHT

Thank you very much for your review Kim.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

These are the wholesalers you're looking for.

I've been an electrician for 10 years, used many wholesalers. Some have websites, some don't, some are cheaper, some don't have everything you'd need. CEF has it all, I have an account, I can quote work by looking at their website and working out materials, I can get a good price through my local store. They support my business, I feel like their only customer when I see them. Only if they did the work for me could they do any better.

30 October 2024
CEF - CHT logo

Reply from CEF - CHT

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 3 out of 5 stars

Very high postage.

The postage was four and a half times the cost of the item. This was over the top. It was going to be the same postage to collect from the store so had it sent to the site. Required this item to match other items so had to pay the high price.

10 February 2024
CEF - CHT logo

Reply from CEF - CHT

Thank you for your review and feedback.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Speedy service

12 July 2023
CEF - CHT logo

Reply from CEF - CHT

Thank you very much for your review John.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

Bought a lamp bulb holder

Bought a lamp bulb holder, no instructions included nor on the website, unable to get it open in order to connect wires, gave up and binned.

12 April 2023
Unprompted review
CEF - CHT logo

Reply from CEF - CHT

Thank you for your review and feedback Colin.

We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.

I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customer.services@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Superb Service

I’ve been a account holder at the Chichester branch for some years now and have always had excellent service from all the staff. They have always given me the personal service which so few companies give these days.

1 December 2022
CEF - CHT logo

Reply from CEF - CHT

Thank you very much for your review and feedback Mr Pat.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Thanks to Bognor CEF staff member 5*

I needed new smoke alarms for my property asap. I had no idea how to order them from your company online. The salesman in the store guided me through the purchase of new smoke alarms via my phone from start to finish at the counter. He could have simply said "Sorry we don't have them in stock" but was good enough to go out of his way to help me. The smoke alarms arrived at my house the very next day. I cannot praise the gentleman in CEF highly enough.

21 October 2022
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Reply from CEF - CHT

Thank you very much for your review and feedback Michael.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

very good

very good thanks

30 November 2021
CEF - CHT logo

Reply from CEF - CHT

Thank you very much for your review Austin Mckinlay.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Excellent service

Excellent service, Chichester Branch.

24 November 2021
CEF - CHT logo

Reply from CEF - CHT

Thank you very much for your review Julia.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

My local branch done good

My local branch (chichester) goes the extra mile to give me the service i require

15 July 2021
CEF - CHT logo

Reply from CEF - CHT

Thank you very much for your review and feedback Daniel.

Best Regards
Adele Feller (Customer Services Manager)

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