Chose next day delivery to my local store just in case I was not in for the courier. Received a phone call from the friendly staff as soon as it arrived. Great service, would use again and recommend.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Chose next day delivery to my local store just in case I was not in for the courier. Received a phone call from the friendly staff as soon as it arrived. Great service, would use again and recommend.... See more
Company replied
My experience with CEF is purely down to Joe and his team at the Chichester branch. For about 6 years the service they have provided has been second to none. Any problems or issues have been sorted wi... See more
Company replied
I've been an electrician for 10 years, used many wholesalers. Some have websites, some don't, some are cheaper, some don't have everything you'd need. CEF has it all, I have an account, I can quote wo... See more
Company replied
I’ve been a account holder at the Chichester branch for some years now and have always had excellent service from all the staff. They have always given me the personal service which so few companies g... See more
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
65-68 Bognor Road, PO19 8NS, Chichester, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chose next day delivery to my local store just in case I was not in for the courier. Received a phone call from the friendly staff as soon as it arrived. Great service, would use again and recommend. Many thanks.

Reply from CEF - CHT
Been an electrician 10 years and known a few wholesalers. CEF make me feel like their only customer. Amazing service. Loads of help. Great website and store.

Reply from CEF - CHT
My experience with CEF is purely down to Joe and his team at the Chichester branch. For about 6 years the service they have provided has been second to none. Any problems or issues have been sorted with minimal fuss or hesitation, they’re never to busy to help and they genuinely care. They have become an integral part of my business.

Reply from CEF - CHT
Easy, online ordering, great communication and fast delivery service. Everything you need with competitive pricing too.

Reply from CEF - CHT
I've been an electrician for 10 years, used many wholesalers. Some have websites, some don't, some are cheaper, some don't have everything you'd need. CEF has it all, I have an account, I can quote work by looking at their website and working out materials, I can get a good price through my local store. They support my business, I feel like their only customer when I see them. Only if they did the work for me could they do any better.

Reply from CEF - CHT
The postage was four and a half times the cost of the item. This was over the top. It was going to be the same postage to collect from the store so had it sent to the site. Required this item to match other items so had to pay the high price.

Reply from CEF - CHT
Bought a lamp bulb holder, no instructions included nor on the website, unable to get it open in order to connect wires, gave up and binned.

Reply from CEF - CHT
I’ve been a account holder at the Chichester branch for some years now and have always had excellent service from all the staff. They have always given me the personal service which so few companies give these days.

Reply from CEF - CHT
I needed new smoke alarms for my property asap. I had no idea how to order them from your company online. The salesman in the store guided me through the purchase of new smoke alarms via my phone from start to finish at the counter. He could have simply said "Sorry we don't have them in stock" but was good enough to go out of his way to help me. The smoke alarms arrived at my house the very next day. I cannot praise the gentleman in CEF highly enough.

Reply from CEF - CHT
Quick and efficient online ordering. Helpful friendly staff at branch

Reply from CEF - CHT
My local branch (chichester) goes the extra mile to give me the service i require

Reply from CEF - CHT
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.