CEF - CIN Reviews 17

TrustScore 4.5 out of 5

4.3

Units 39 & 41, Foxes Bridge Road, GL14 2PQ Cinderford, GB


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Rated 5 out of 5 stars

1st off the local store ( Cinderford ) are friendly and helpful and I would of bought it from there but they had no stock of this item left .. so I ordered it online and I’m happy .. but I do like goi... See more

Company replied

Rated 5 out of 5 stars

CEF was brilliant as always. I am particularity happy with the service provided at Cinderford branch. Very happy. I will shop here again...

Company replied

Rated 3 out of 5 stars

Due to the inefficiency at the Cinderford office I had to wait nearly three weeks for my refund.

Company replied

Rated 5 out of 5 stars

The service is always excellent, the website is clear & accurate, the prices are competitive & the branch staff are friendly & helpful.

Company replied


Company details

  1. #23 of 33 best companies in Electrical wholesaler
  2. #5 of 7 best companies in Cable provider
  3. #5 of 17 best companies in Electrical appliance wholesaler
  4. #16 of 24 best companies in Lighting wholesaler
  5. #7 of 8 best companies in Screw supplier
  6. #32 of 46 best companies in Solar energy equipment supplier

About CEF - CIN

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Units 39 & 41, Foxes Bridge Road, GL14 2PQ, Cinderford, United Kingdom

  • 01594 822350

4.3

Excellent

TrustScore 4.5 out of 5

17 reviews

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Rated 3 out of 5 stars

Due to the inefficiency at the…

Due to the inefficiency at the Cinderford office I had to wait nearly three weeks for my refund.

15 June 2025
CEF - CIN logo

Reply from CEF - CIN

Thank you for your review Malcolm.

We apologise that on this occasion we have not provided you with an acceptable level of service.

A member of our team will be in contact with you.

Best Regards,
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

CEF Cinderford was brilliant as always

CEF was brilliant as always. I am particularity happy with the service provided at Cinderford branch. Very happy. I will shop here again...

7 January 2025
CEF - CIN logo

Reply from CEF - CIN

Thank you very much for your review Norbert.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Adam was really helpful went out of his…

Adam was really helpful went out of his way to sort my order with all the internet crash on that day
Top man thank you

18 July 2024
CEF - CIN logo

Reply from CEF - CIN

Thank you very much for your review and feedback Richard.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Fast & efficient service.

Fast & efficient service.

3 July 2024
CEF - CIN logo

Reply from CEF - CIN

Thank you very much for your review Robert.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

1st off the local store ( Cinderford )…

1st off the local store ( Cinderford ) are friendly and helpful and I would of bought it from there but they had no stock of this item left .. so I ordered it online and I’m happy .. but I do like going to my and supporting my local stores

27 October 2023
CEF - CIN logo

Reply from CEF - CIN

Thank you very much for your review and feedback John.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

The service is always excellent

The service is always excellent, the website is clear & accurate, the prices are competitive & the branch staff are friendly & helpful.

2 February 2023
CEF - CIN logo

Reply from CEF - CIN

Thank you very much for your review and feedback Andy.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Picked up from local store

Picked up from local store. Ever so easy.

Plenty of stock.

7 January 2023
CEF - CIN logo

Reply from CEF - CIN

Thank you very much for your review Phil.

Best Regards
Adele Feller (Customer Services Manager)

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