I just wanted to say a big thank you to your team for sorting out the missing order from fedex and replacing the item which I received first thing this morning. You kept me in the loop through... See more
Company replied
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See what reviewers are saying
Work in the Eco4 INDUSTRY and need a quick responsive provider of products required and quick delivery or collection services. This company always come through for me when needed.
Company replied
Easy to search for product required arrived on day stated contacted by the branch to inform ready to pick up plus great price.
Company replied
Ideally I wanted to collect my items directly from the store but of my two items only one was available but I could get both delivered for free. The great news was both items were delivered before 10a... See more
Company replied
Company details
- #22 of 33 best companies in Electrical wholesaler
- #5 of 7 best companies in Cable provider
- #6 of 17 best companies in Electrical appliance wholesaler
- #14 of 24 best companies in Lighting wholesaler
- #8 of 8 best companies in Screw supplier
- #32 of 46 best companies in Solar energy equipment supplier
About CEF - COV
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
44 Shakleton Rd, CV5 6HU, Coventry, United Kingdom
- 024 7667 2341
4.2
Great
15 reviews
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I just wanted to say a big thank you
I just wanted to say a big thank you to your team for sorting out the missing order from fedex and replacing the item which I received first thing this morning.
You kept me in the loop through out the whole time and were very understanding.
I would definitely recommend your company to everyone as you were very professional.
9 March 2026
Reply from CEF - COV
Thank you very much for your review Jan.
Best Regards
Adele Feller (Customer Services Manager)
Collection or delivery?
Ideally I wanted to collect my items directly from the store but of my two items only one was available but I could get both delivered for free. The great news was both items were delivered before 10am the following day. Good choice and good service.
18 November 2025
Reply from CEF - COV
Thank you very much for your review Ricardo.
Best Regards
Adele Feller (Customer Services Manager)
Got what I wanted however delivery…
Got what I wanted however delivery charge was double the cost of the part!!
Wasn’t aware I could collect not having an account.
16 October 2025
Reply from CEF - COV
Thank you very much for your review and feedback Mr Hickman.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - COV
Thank you very much for your review Bret.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - COV
Thank you very much for your review Anita.
Best Regards
Adele Feller (Customer Services Manager)
Work in the Eco4 INDUSTRY
Work in the Eco4 INDUSTRY and need a quick responsive provider of products required and quick delivery or collection services. This company always come through for me when needed.
15 October 2024
Unprompted review
Reply from CEF - COV
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Easy to search for product required…
Easy to search for product required arrived on day stated contacted by the branch to inform ready to pick up plus great price.
12 August 2024
Reply from CEF - COV
Thank you very much for your review Carol.
Adele Feller (Customer Services Manager)
The team at Coventry CEF
The team at Coventry CEF, helped to quickly source some double walled conduit I needed for a job.
9 July 2024
Reply from CEF - COV
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Good service.
6 November 2023
Reply from CEF - COV
Thank you very much for your review Trevor.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - COV
Thank you very much for your review Linda.
Best Regards
Adele Feller (Customer Services Manager)
Really happy with my CEF branch at…
Really happy with my CEF branch at Coventry, great manager and staff make a difference with excellent customer service
16 March 2023
Reply from CEF - COV
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
ordered item on Thursday paid £5.95 or…
ordered item on Thursday paid £5.95 or next day delivery, On Saturday I received confirmation that the item was being dispatched!..It is now Monday lunchtime and the item has not arrived
13 March 2023
Reply from CEF - COV
Thank you for your review and feedback Russell.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Prompt and efficient service
Prompt and efficient service. Even called to tell me when part had arrived
17 January 2023
Reply from CEF - COV
Thank you very much for your review Mr Parry.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - COV
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
great supplier tome for over 30 years
19 December 2021
Reply from CEF - COV
Thank you very much for your review Nigel Lee.
Best Regards
Adele Feller (Customer Services Manager)
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