Best price on the web, easy to order and you can order any amount you need, Service is efficient, delivery is without delay and from order to arrival was under forty eight hours. Exceptional company... See more
Company replied
Location
Switch locationUnit 7, Leo Cub Industrial Estate, Kernick Road, TR10 9DQ Penryn, GB
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See what reviewers are saying
Helped me to place my order on line, as not dealt with in branch. Item was delivered on 19th Feb, but would not switch on. I visited the branch who were unable to advise, as they had not experienced... See more
Company replied
from order to delivery it was very quick
Company replied
Reliable stock and service. Great brands stocked at a competitive price. Knowledgeable staff
Company replied
Company details
- #22 of 33 best companies in Electrical wholesaler
- #5 of 7 best companies in Cable provider
- #6 of 17 best companies in Electrical appliance wholesaler
- #14 of 24 best companies in Lighting wholesaler
- #8 of 8 best companies in Screw supplier
- #32 of 46 best companies in Solar energy equipment supplier
About CEF - FAL
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 7, Leo Cub Industrial Estate, Kernick Road, TR10 9DQ, Penryn, United Kingdom
- 01326 373728
4.2
Great
9 reviews
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Reply from CEF - FAL
Thank you very much for your review Bryan.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - FAL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
No knowledge at local level.
Helped me to place my order on line, as not dealt with in branch.
Item was delivered on 19th Feb, but would not switch on. I visited the branch who were unable to advise, as they had not experienced the item at all, and told me to ring the on-line number, who passed me on to Rointe helpline. They were most helpful, and have organised a replacement.
14 February 2024
Reply from CEF - FAL
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Reliable stock, service and staff
Reliable stock and service. Great brands stocked at a competitive price. Knowledgeable staff
10 January 2024
Reply from CEF - FAL
Thank you very much for your review and feedback Louis.
Best Regards
Adele Feller (Customer Services Manager)
A company with best prices and exceptional service
Best price on the web, easy to order and you can order any amount you need,
Service is efficient, delivery is without delay and from order to arrival was under forty eight hours.
Exceptional company thank you.
22 May 2023
Reply from CEF - FAL
Thank you very much for your review and feedback Alan.
Best Regards
Adele Feller (Customer Services Manager)
Brilliant service as always
Brilliant service as always. Guys are always happy to help in the penryn branch.
2 April 2023
Reply from CEF - FAL
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - FAL
Thank you very much for your review Austin.
Best Regards
Adele Feller (Customer Services Manager)
Very poor, will not buy from again
Very poor customer service. Item was faulty so I returned it to the shop. No more in stock so I was told I would be notified when another one was in. No-one bothered to phone so I had to keep calling. I eventually had to go and collect a replacement a WEEK later but still no refund for the original one. Phoned several more times to chase it up and was told the person I needed to speak to had just nipped to Asda. I will not be buying from you again.
11 July 2022
Reply from CEF - FAL
Thank you for your review and feedback Barry.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
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