CEF - GRI Reviews 16

TrustScore 4 out of 5

4.1

Industrial Estate, Armstrong Street, DN31 1XD Grimsby, GB


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Rated 5 out of 5 stars

My online order arrived at my local store on time and I was able to track it to confirm arrival. I walked in to collect it and was greeted by a wonderful smell of fresh coffee, and upon commenting to... See more

Company replied

Rated 3 out of 5 stars

Well I haven’t received the goods yet, so I think we could be jumping the gun

Company replied

Rated 5 out of 5 stars

CEF staff are always knowledgeable, helpful and friendly. Always a pleasure to purchase from their stores.

Company replied


Company details

  1. #22 of 33 best companies in Electrical wholesaler
  2. #5 of 7 best companies in Cable provider
  3. #6 of 17 best companies in Electrical appliance wholesaler
  4. #14 of 24 best companies in Lighting wholesaler
  5. #8 of 8 best companies in Screw supplier
  6. #32 of 46 best companies in Solar energy equipment supplier

About CEF - GRI

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Industrial Estate, Armstrong Street, DN31 1XD, Grimsby, United Kingdom

  • 01472 355978

4.1

Great

TrustScore 4 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 3 out of 5 stars

Well I haven’t received the goods yet

Well I haven’t received the goods yet, so I think we could be jumping the gun

27 December 2025
CEF - GRI logo

Reply from CEF - GRI

Thank you for your review and feedback John.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Ordered for the next day

Ordered for the next day, arrived on time and good quality

18 September 2025
CEF - GRI logo

Reply from CEF - GRI

Thank you very much for your review Gary.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

CEF A Pleasurable Place to Buy

CEF staff are always knowledgeable, helpful and friendly. Always a pleasure to purchase from their stores.

15 January 2025
CEF - GRI logo

Reply from CEF - GRI

Thank you very much for your review Steven.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Exemplary …

My online order arrived at my local store on time and I was able to track it to confirm arrival. I walked in to collect it and was greeted by a wonderful smell of fresh coffee, and upon commenting to the man behind the counter I was told that it was free and was invited to have a cup. The staff were friendly and super helpful. As the item is a Christmas gift, the young man removed it from the box for me to check (at his suggestion). I found a few tiny scuffs and scratches which, as it was a toolbox, wouldn't normally have been an issue. However as a gift I felt it should be perfect so, after checking with his manager, he swapped it with their display item which was undamaged. The young man carried it out to my car and put it in the boot for me. My one slight niggle was that there is virtually no carpark at the Grimsby store so I had to park across the road and down the street. The man didn't complain at all though, despite the item being large, heavy and awkward to carry.
I would definitely recommend CES to others. The price was lower than other sellers and the service was exemplary.

16 November 2024
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Reply from CEF - GRI

Thank you very much for your review and feedback Judith.

Best Regards
Adele Feller (Customer Services Manager)

Rated 4 out of 5 stars

Fast and accurate service

Fast and accurate service, and deliveries always on time.
If I need to contact you, I dont have long to wait on the phone.

9 January 2024
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Reply from CEF - GRI

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

I put the order on and the items were…

I put the order on and the items were delivered to the store the next day, very impressed with the service.

12 June 2023
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Reply from CEF - GRI

Thank you very much for your review Paul.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

What can I can I say about the CFE…

What can I can I say about the CFE electric company I am speechless out standing super dooper fast delivery not only that they cheapest in the world I strongly recommend that UK resident to buy from this company

18 October 2022
CEF - GRI logo

Reply from CEF - GRI

Thank you very much for your review Mohamed.

Best Regards
Adele Feller (Customer Services Manager)

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