Easy to find, the attendant was helpful when the item could not be found called the carrier to find out the packaging and then went and got it, it had been stored on the wrong shelf…in all a few minut... See more
Company replied
Location
Switch locationUnit 2, The Pines Business Park, Broad Street, GU3 3BH Guildford, GB
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Friendly, helpful service. Ordered online and delivered the following morning. Better than the Royal Mail! Only criticism was that I had first driven to the store as the website said they had 13 of th... See more
Company replied
Yesterday and today I have received exceptional service over the phone from Jamie Burns at CEF Guildford. His knowledge and dedication in finding a solution for my urgent shopping list of items was... See more
Company replied
Had item I was looking for. I would of given max stars, but only had item online.
Company replied
Company details
- #22 of 33 best companies in Electrical wholesaler
- #5 of 7 best companies in Cable provider
- #6 of 17 best companies in Electrical appliance wholesaler
- #14 of 24 best companies in Lighting wholesaler
- #8 of 8 best companies in Screw supplier
- #32 of 46 best companies in Solar energy equipment supplier
About CEF - GUI
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 2, The Pines Business Park, Broad Street, GU3 3BH, Guildford, United Kingdom
- 01483 538584
4.1
Great
8 reviews
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Helpful in extreme
Easy to find, the attendant was helpful when the item could not be found called the carrier to find out the packaging and then went and got it, it had been stored on the wrong shelf…in all a few minutes of concern but with confidence that it would be sorted…
13 November 2025
Reply from CEF - GUI
Thank you very much for your review Simon.
Best Regards
Adele Feller (Customer Services Manager)
Had item I was looking fir online
Had item I was looking for. I would of given max stars, but only had item online.
8 January 2025
Reply from CEF - GUI
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Urgent list of items
Yesterday and today I have received exceptional service over the phone from Jamie Burns at CEF Guildford. His knowledge and dedication in finding a solution for my urgent shopping list of items was incredible and he suceeded at 4.30 on a Friday afternoon. Thank you so much Jamie.
Ian Wiltshire - Access Displays
1 June 2023
Unprompted review
Reply from CEF - GUI
Thank you very much for your review and feedback Ian.
I will ensure your comments are passed over to Jamie.
Best Regards
Adele Feller (Customer Services Manager)
Friendly Service
Friendly, helpful service. Ordered online and delivered the following morning. Better than the Royal Mail! Only criticism was that I had first driven to the store as the website said they had 13 of the item in stock, but when I got there they said they didn't hold stock in store.
13 December 2022
Reply from CEF - GUI
Thank you very much for your review and feedback Chris.
Best Regards
Adele Feller (Customer Services Manager)
First time using CEF
First time using CEF, found everything i needed on the web site, ordering was easy, and delivery was on time.
Will use again.
31 October 2022
Reply from CEF - GUI
Thank you very much for your review and feedback Phil.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - GUI
Thank you for your review and feedback David Harkett.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Great Value and Great Service
Always a pleasure to deal with CEF and specifically my local branch in Guildford. The staff are always friendly, polite, helpful and professional.
CEF stock all the parts and equipment I need and if it isn't in stock for immediate collection it will be delivered either to one of their many stores for pick up, or to a site address normally the next day.
A good range of quality stock normally means that if the first choice item isn't available there will be an alternative item to make sure we don't get stuck.
8 August 2021
Reply from CEF - GUI
Thank you very much for your review and feedback Luke.
Best Regards
Adele Feller (Customer Services Manager)
Able to easily order into a local store…
Able to easily order into a local store and good communication from the Guildford store as to when my order was ready.
Easy to pick up and lots of parking.
2 August 2021
Reply from CEF - GUI
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
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