The boys @ CEF Herne bay always go above and beyond to help me out and get what I need. Always feel welcome there and will use them time and time again.
Company replied
Location
Switch locationUnits 6d & 6e, Herne Bay West Trading Estate, Sea Street, CT6 8JZ Herne Bay, GB
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See what reviewers are saying
Stuart was extremely rapid in our request for urgent items and getting everything moving quickly. Everything was delivered as promised. Will definitely be using CEF Herne Bay again!
Company replied
Was quoted exhorbitant price by my campsite for ceiling lights. Went to your store in hernbay . Was served by a youg man name Denver. So polite so helpful so friendly. I bought two lights at almost... See more
Company replied
Ordered items online and had email to confirm delivery for pick up at Herne Bay. I had asked member of staff at Herne Bay to call when goods were in but as usual never received that call.
Company replied
Company details
- #22 of 33 best companies in Electrical wholesaler
- #5 of 7 best companies in Cable provider
- #6 of 17 best companies in Electrical appliance wholesaler
- #14 of 24 best companies in Lighting wholesaler
- #8 of 8 best companies in Screw supplier
- #32 of 46 best companies in Solar energy equipment supplier
About CEF - HBY
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Units 6d & 6e, Herne Bay West Trading Estate, Sea Street, CT6 8JZ, Herne Bay, United Kingdom
- 01227 367772
4.3
Excellent
9 reviews
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The boys @ CEF Herne bay always go…
The boys @ CEF Herne bay always go above and beyond to help me out and get what I need. Always feel welcome there and will use them time and time again.
25 July 2024
Reply from CEF - HBY
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
The whole shopping experience was easy…
The whole shopping experience was easy and successful. All the products were delivered on time as promised. Continued contact from delivery team assured success.
9 April 2024
Reply from CEF - HBY
Thank you very much for your review and feedback Keith.
Best Regards
Adele Feller (Customer Services Manager)
Was quoted exhorbitant price by my…
Was quoted exhorbitant price by my campsite for ceiling lights. Went to your store in hernbay . Was served by a youg man name Denver. So polite so helpful so friendly. I bought two lights at almost half the price I had been quoted for one . Would recommend your company anytime
5 December 2023
Reply from CEF - HBY
Thank you very much for your review and feedback Joseph.
Best Regards
Adele Feller (Customer Services Manager)
Great customer service and very helpful…
Great customer service and very helpful staff
23 October 2023
Reply from CEF - HBY
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - HBY
Thank you very much for your review Ray.
Best Regards
Adele Feller (Customer Services Manager)
Stuart was extremely rapid in our…
Stuart was extremely rapid in our request for urgent items and getting everything moving quickly.
Everything was delivered as promised.
Will definitely be using CEF Herne Bay again!
26 March 2023
Reply from CEF - HBY
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Ordered items online
Ordered items online and had email to confirm delivery for pick up at Herne Bay.
I had asked member of staff at Herne Bay to call when goods were in but as usual never received that call.
9 August 2022
Reply from CEF - HBY
Thank you very much for your review.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Excellent customer service by going the extra mile
Excellent customer service. I ordered 7 down lights instead of 8 online. On realising my mistake I asked if they had one in stock. They didn’t but had a search on their system and found one at another branch near where there was a regional management meeting and our local manager arranged for it to be brought to the meeting and brought it back to the Herne Bay branch. That is really going the extra mile. Thank you.
18 June 2022
Reply from CEF - HBY
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Top Branch for service and friendliness
I have been using CEF for many years and have never had any cause for complaint. Firstly I must stress that I am a regular Customer but not large volumes. Stuart and his team are always helpful and courteous. Nothing is too much trouble for the team and they always go out of their way to assist. Branch is always well stocked and if not on the shelf usually there next day. Very happy with the service. Full Mark's.
10 September 2021
Reply from CEF - HBY
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
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