Got some misleading advise on the phone but the person at the Ipswich shop, we went to return and exchange an item was very friendly, knowledgeable and helpful.
Company replied
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See what reviewers are saying
Very good service and cheaper online than at wholesalers. Every time I have used online it's been next day or day after delivery. Thankyou keep up the good work
Company replied
Very easy to do business with - whether in the shop or online - easy to order, easy returns / refunds ..
Company replied
Excellent service from the point of ordering to the when i picked up my purchase. The item i ordered from of excellent value.
Company replied
Company details
- #22 of 33 best companies in Electrical wholesaler
- #5 of 7 best companies in Cable provider
- #6 of 17 best companies in Electrical appliance wholesaler
- #14 of 24 best companies in Lighting wholesaler
- #8 of 8 best companies in Screw supplier
- #32 of 46 best companies in Solar energy equipment supplier
About CEF - IPE
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
20 Anson Road, Martlesham Heath, IP5 3RG, Ipswich, United Kingdom
- 01473 626611
4.3
Excellent
16 reviews
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excellent service very helpful staff…
excellent service very helpful staff and swift fulfilment of order
7 August 2025
Reply from CEF - IPE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Got what I needed.
27 February 2025
Reply from CEF - IPE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Very good service and cheaper online…
Very good service and cheaper online than at wholesalers.
Every time I have used online it's been next day or day after delivery.
Thankyou keep up the good work
21 April 2024
Reply from CEF - IPE
Thank you very much for your review and feedback Gary.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - IPE
Thank you very much for your review Anthony.
Best Regards
Adele Feller (Customer Services Manager)
James and the crew
The guys at Ipswich east can't d enough to help, and the coffee machine is a nice addition
12 December 2023
Reply from CEF - IPE
Thank you very much for your review and feedback Carl.
Best Regards
Adele Feller (Customer Services Manager)
staff helpful and pleasant
16 November 2023
Reply from CEF - IPE
Thank you very much for your review Gerry.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - IPE
Thank you very much for your review Paul.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - IPE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great as usual from CEF, but with a little tardiness
Great as usual from CEF. In this case, the part was not in stock and I had to chase to find out if it had arrived. Received a phone call later.
28 July 2023
Reply from CEF - IPE
Thank you very much for your review and feedback Paulo.
Best Regards
Adele Feller (Customer Services Manager)
Very easy to do business with
Very easy to do business with - whether in the shop or online - easy to order, easy returns / refunds ..
5 June 2023
Reply from CEF - IPE
Thank you very much for your review Mr Flowers.
Best Regards
Adele Feller (Customer Services Manager)
Great service and Value
7 June 2023
Reply from CEF - IPE
Thank you very much for your review Gary.
Best Regards
Adele Feller (Customer Services Manager)
Got some misleading advise on the phone…
Got some misleading advise on the phone but the person at the Ipswich shop, we went to return and exchange an item was very friendly, knowledgeable and helpful.
11 December 2022
Reply from CEF - IPE
Thank you very much for your review and feedback.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service from the point of…
Excellent service from the point of ordering to the when i picked up my purchase. The item i ordered from of excellent value.
13 December 2022
Reply from CEF - IPE
Thank you very much for your review Thomas.
Best Regards
Adele Feller (Customer Services Manager)
Fantastic service always
26 September 2022
Reply from CEF - IPE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Branch faultless but let down by online operation
Branch faultless but let down by the online stock system and the fact that you cannot see quotations on the app which you would then want to order.
16 March 2022
Reply from CEF - IPE
Thank you very much for your review and feedback.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - IPE
Thank you very much for your review Wilfred Ablard.
Best Regards
Adele Feller (Customer Services Manager)
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