Always had a great service both instore and when ordering online. Online orders delivered in good time. Website works well, just a pity that you can filter items by availability (online), brand, si... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Staff were very helpful, gave me all the advice I needed, ordered on line, product arrived as promised couldn't ask for more.
Company replied
Easy to order online. Quick delivery and excellent customer service with friendly helpful staff. My son also highly recommends.
Company replied
Everything so quick and pleasant. Going on my list of favourites 😍
Company replied
Company details
- #22 of 33 best companies in Electrical wholesaler
- #5 of 7 best companies in Cable provider
- #6 of 17 best companies in Electrical appliance wholesaler
- #14 of 24 best companies in Lighting wholesaler
- #8 of 8 best companies in Screw supplier
- #32 of 46 best companies in Solar energy equipment supplier
About CEF - MTM
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 1, Kings Road, LE13 1QF, Melton Mowbray, United Kingdom
- 01664 566224
4.4
Excellent
10 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and a free coffee
Always had a great service both instore and when ordering online.
Online orders delivered in good time. Website works well, just a pity that you can filter items by availability (online), brand, size etc but you cannot filter by availability in your selected branch. Easier to just ring the branch and ask.
Store staff always welcoming as is the availability of a free coffee.
Keep up the good work.
14 November 2025
Reply from CEF - MTM
Thank you very much for your review Rick.
Best Regards
Adele Feller (Customer Services Manager)
Excellent
Easy to order online.
Quick delivery and excellent customer service with friendly helpful staff.
My son also highly recommends.
19 December 2024
Reply from CEF - MTM
Thank you very much for your review Debra.
Best Regards
Adele Feller (Customer Services Manager
Reply from CEF - MTM
Thank you very much for your review Paul.
Best Regards
Adele Feller (Customer Services Manager)
Staff were very helpful
Staff were very helpful, gave me all the advice I needed, ordered on line, product arrived as promised
couldn't ask for more.
21 April 2023
Reply from CEF - MTM
Thank you very much for your review and feedback Trevor.
Best Regards
Adele Feller (Customer Services Manager)
Everything so quick and pleasant
Everything so quick and pleasant. Going on my list of favourites 😍
21 March 2023
Reply from CEF - MTM
Thank you very much for your review Vince.
Best Regards
Adele Feller (Customer Services Manager)
Very helpful.
The guys in store very helpful esoecially if you not sure what you need. Nothing too much trouble. Prompt delivery.
21 September 2022
Reply from CEF - MTM
Thank you very much for your review Heather.
Best Regards
Adele Feller (Customer Services Manager)
Good knowledgeable staff always willing…
Good knowledgeable staff always willing to help.
17 February 2022
Reply from CEF - MTM
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Efficient Service
Bulb artrived on time, well packaged, and performs to specification.
8 November 2021
Reply from CEF - MTM
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
Cannot fault the service
Cannot fault the service, next day delivery from the comfort of my own home! Outstanding
5 November 2021
Reply from CEF - MTM
Thank you very much for your review James Wakely.
Best Regards
Adele Feller (Customer Services Manager)
The search isn’t very good at all and…
The search isn’t very good at all and deliveries don’t arrive next day as stated when ordering.
3 October 2021
Reply from CEF - MTM
Thank you for your review and feedback
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.