The team at CEF always go above and beyond for us, whether it be quotes, sourcing stock and preparing orders, they never let us down :)
Company replied
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The team at CEF always go above and beyond for us, whether it be quotes, sourcing stock and preparing orders, they never let us down :)
Company replied
Really helpful and knowledgeable staff. Easy and efficient to deal with. The excellent price for our new 16kW inverter was the icing on the cake.
Company replied
When to local depot and spoke to a very helpful assistant who found the parts I needed, gave me the stock number and told me I could order it on line. Did so & the parts came the next day. Perfect.
Company replied
The shop in Nelson guided us from the start and the experience of ordering on line was simple and we received the goods on time.
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
11 Kenyon Road, Brierfield, BB9 5SP, Nelson, United Kingdom
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Really helpful and knowledgeable staff. Easy and efficient to deal with. The excellent price for our new 16kW inverter was the icing on the cake.

Reply from CEF - NEL

Reply from CEF - NEL
The team at CEF always go above and beyond for us, whether it be quotes, sourcing stock and preparing orders, they never let us down :)

Reply from CEF - NEL
The helpful staff and speed of delivery of the products to our warehouse.

Reply from CEF - NEL
When to local depot and spoke to a very helpful assistant who found the parts I needed, gave me the stock number and told me I could order it on line. Did so & the parts came the next day. Perfect.

Reply from CEF - NEL
Very fast delivery to store ,pleasant staff on arrival
thank you .

Reply from CEF - NEL
Easy to order ( even for a novice like me ). Super quick delivery. Well wrapped for the journey. All Good *****

Reply from CEF - NEL
The shop in Nelson guided us from the start and the experience of ordering on line was simple and we received the goods on time.

Reply from CEF - NEL
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