Good product but poor choice of delivery co. Which created a delay and lack of info due to poor App. Was sorted by CEF but by then too late.
Company replied
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See what reviewers are saying
Customer care by staff at CEF store/shop was superb. I was advised politely about the right shower head to buy. I greatly appreciate the information given to me by the staff who attended to me.
Company replied
Easy to order online, nice simple process. Great price and backed up with a fast and efficient delivery, this is my first order with CEF but defiantly not my last. Very happy customer.
Company replied
CEF has been a massive help over the years. Despite their size, they still manage to give the personal touch which is reassuring and extremely helpful.
Company replied
Company details
- #22 of 33 best companies in Electrical wholesaler
- #5 of 7 best companies in Cable provider
- #6 of 17 best companies in Electrical appliance wholesaler
- #14 of 24 best companies in Lighting wholesaler
- #8 of 8 best companies in Screw supplier
- #32 of 46 best companies in Solar energy equipment supplier
About CEF - PET
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Fengate, PE1 5XG, Peterborough, United Kingdom
- 01733 310350
4.4
Excellent
22 reviews
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Good product but poor choice of…
Good product but poor choice of delivery co. Which created a delay and lack of info due to poor App. Was sorted by CEF but by then too late.
22 April 2026
Reply from CEF - PET
Thank you very much for your review and feedback Rod.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - PET
Thank you very much for your review Howard.
Best Regards
Adele Feller (Customer Services Manager)
Very good company 👌 nice and very warm…
Very good company 👌 nice and very warm staff and friendly very helpful advice always ready to help.
11 April 2025
Reply from CEF - PET
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - PET
Thank you very much for your review Sue.
Best Regards
Adele Feller (Customer Services Manager)
Our experience was great all the staff are so helpful
Our experience was great because we wanted a tool for a Christmas present and didn’t think we could be able to get it, but Steve the assistant manager was very helpful and went out of his way to make sure we got the tool delivered the next day so we were very pleased 10/10 👍🏻
18 December 2024
Reply from CEF - PET
Thank you very much for your review and feedback Chris.
Best Regards
Adele Feller (Customer Services Manager)
Fast and easy to setup online with…
Fast and easy to setup online with super fast next day delivery
11 October 2024
Reply from CEF - PET
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - PET
Thank you very much for your review Mohammed.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - PET
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Extremely helpful and great price
Extremely helpful and great price. Used the local store also service fantastic
23 July 2024
Reply from CEF - PET
Thank you very much for your review and feedback Kevin.
Best Regards
Adele Feller (Customer Services Manager)
Easy to order online
Easy to order online, nice simple process. Great price and backed up with a fast and efficient delivery, this is my first order with CEF but defiantly not my last. Very happy customer.
23 July 2024
Reply from CEF - PET
Thank you very much for your review and feedback Warren.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - PET
Thank you very much for your review Yvonne.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - PET
Thank you very much for your review Tracey.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - PET
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Quick & easy
20 March 2024
Reply from CEF - PET
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
CEF has been a massive help over the…
CEF has been a massive help over the years. Despite their size, they still manage to give the personal touch which is reassuring and extremely helpful.
7 March 2024
Unprompted review
Reply from CEF - PET
Thank you very much for your review and feedback Chris.
Best Regards
Adele Feller (Customer Services Manager)
Customer care by staff at CEF Peterborough.
Customer care by staff at CEF store/shop was superb. I was advised politely about the right shower head to buy.
I greatly appreciate the information given to me by the staff who attended to me.
23 November 2023
Reply from CEF - PET
Thank you very much for your review and feedback Sunny.
Best Regards
Adele Feller (Customer Services Manager)
Great service from our account manager Adam
Great service from our account manager Adam at Peterborough
15 December 2022
Reply from CEF - PET
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
I had a issue that needed resolving
I had a issue that needed resolving, I spoke with Jason P who resolved a tricky situation immediately. Highly recommended service. Very impressed with the advisor and CEF online.
8 June 2022
Unprompted review
Reply from CEF - PET
Thank you very much for your review and feedback Sam. I have passed your comments onto Jason P.
Best Regards
Adele Feller (Customer Services Manager)
Price and support - All you need
Great support and technical knowledge from Adam and the Peterborough team.
13 December 2021
Reply from CEF - PET
Thank you very much for your review and feedback Matt.
Best Regards
Adele Feller (Customer Services Manager)
Great Service
6 December 2021
Reply from CEF - PET
Thank you very much for your review Darren Hughes.
Best Regards
Adele Feller (Customer Services Manager)
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