They engage with their customers. You’re a trusted provider, not just a shop. Good sense of trust.
Company replied
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See what reviewers are saying
Quick delivery item a like for like so no problem installing. Great product all working well so happy customer.
Company replied
The selection of electrical items is spot on as any electrical wholesalers should be CEF is my 1st choice. Saying that, stay away from Poole branch as the serving time is extremely slow. Even i... See more
Company replied
Cef poole great service and always happy to talk prices. Highly recommended Bowman Electrical
Company replied
Company details
- #22 of 33 best companies in Electrical wholesaler
- #5 of 7 best companies in Cable provider
- #6 of 17 best companies in Electrical appliance wholesaler
- #14 of 24 best companies in Lighting wholesaler
- #8 of 8 best companies in Screw supplier
- #32 of 46 best companies in Solar energy equipment supplier
About CEF - PLE
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
18-19, Albany Park, Cabot Ln, BH17 7BX, Poole, United Kingdom
- 01202 693404
4.3
Excellent
13 reviews
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They engage with their customers
They engage with their customers. You’re a trusted provider, not just a shop. Good sense of trust.
4 February 2026
Reply from CEF - PLE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Cef poole great service and always…
Cef poole great service and always happy to talk prices. Highly recommended
Bowman Electrical
6 October 2025
Reply from CEF - PLE
Thank you very much for your review Brian.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - PLE
Thank you very much for your review Jeremy.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - PLE
Thank you very much for your review & feedback.
Best Regards
Adele Feller (Customer Services Manager)
Supplying what others can't.
Supplying what others can't.
Great service sourcing bulbs no-one else can. Open on a Saturday too.
21 January 2025
Reply from CEF - PLE
Thank you very much for your review Sarah.
Best Regards
Adele Feller (Customer Services Manager)
Avoid Poole branch
The selection of electrical items is spot on as any electrical wholesalers should be
CEF is my 1st choice.
Saying that, stay away from Poole branch as the serving time is extremely slow.
Even if you just want to pick up an order that is ready for you, best of luck getting it under 10 minutes
23 January 2025
Reply from CEF - PLE
Thank you for your review Gabi.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
EV Charger
Very helpful.
Prompt service, ordered unit late Friday and was delivered early Monday.
Charging unit is very good, (Zappi, 22kw).
9 October 2024
Reply from CEF - PLE
Thank you very much for your review Richard.
Best Regards
Adele Feller (Customer Services Manager)
Happy customer
Easy to navigate on their website and find things you need. Order delivered in perfect time.Thank you!
8 August 2024
Reply from CEF - PLE
Thank you very much for your review.
Adele Feller (Customer Services Manager)
My Order was supposed to be sent to CEF…
My Order was supposed to be sent to CEF Poole. It was tracked from Cambridge to Southampton - where all tracking information stopped. A week later I asked at the local depot in Poole and eventually they found it.... I'd had no notification that it had been delivered to Poole. Not the Poole branch fault.
1 August 2024
Reply from CEF - PLE
Thank you for your review and feedback Nick.
We apologise on this occasion we have not provided you with an acceptable level of service
Our customer services team will be in contact with you shortly.
Best Regards
Adele Feller (Customer Services Manager)
First time making a purchase from CEF
First time making a purchase from CEF, ordered 5 days ago and my order has not arrived!!!
18 September 2023
Reply from CEF - PLE
Thank you for your review and feedback Christopher.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Quick delivery item a like for like so…
Quick delivery item a like for like so no problem installing. Great product all working well so happy customer.
24 February 2023
Reply from CEF - PLE
Thank you very much for your review Kenny.
Best Regards
Adele Feller (Customer Services Manager)
great service and prices from a very…
great service and prices from a very friendly and helpful team
17 October 2022
Reply from CEF - PLE
Thank you very much for your review Mark.
Best Regards
Adele Feller (Customer Services Manager)
Poor resolution to a problem
17 June 2021
Reply from CEF - PLE
Thank you for your review and feedback Sally.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
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