Fast & efficient service & the order arrived in full the next day for collection at the Penrith depot.
Company replied
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See what reviewers are saying
The service provided by the assistant at the CEF facility in Penrith was outstanding. The reason I did not give a 5 Star rating was because of the delivery. It was promised for before 6pm the next day... See more
Company replied
Excellent service. The delivery hadn't arrived when we called in but they took my number and called as soon as it was there. Very helpful and friendly.
Company replied
Purchased a Dimplex Quantum storage heater. Staff at Penrith store very accommodating with regard to delivery. Very pleased.
Company replied
Company details
- #22 of 33 best companies in Electrical wholesaler
- #5 of 7 best companies in Cable provider
- #6 of 17 best companies in Electrical appliance wholesaler
- #14 of 24 best companies in Lighting wholesaler
- #8 of 8 best companies in Screw supplier
- #32 of 46 best companies in Solar energy equipment supplier
About CEF - PNR
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 3 Haweswater Close, CA11 9EU, Penrith, United Kingdom
- 01768 899889
4.1
Great
14 reviews
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Fast & efficient service & the order…
Fast & efficient service & the order arrived in full the next day for collection at the Penrith depot.
23 April 2026
Reply from CEF - PNR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Returning item returned on mon now we’d…
Returning item returned on mon now we’d still no refund item arrived fast refund not arrived
3 April 2025
Reply from CEF - PNR
Thank you for your review and feedback Luiza.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
very helpfull easy to deal with
22 January 2025
Reply from CEF - PNR
Thank you very much for your review David.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - PNR
Thank you very much for your review Jon.
Best Regards
Adele Feller (Customer Services Manager)
Very helpful staff at Penrith store.
Purchased a Dimplex Quantum storage heater. Staff at Penrith store very accommodating with regard to delivery. Very pleased.
2 January 2025
Reply from CEF - PNR
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - PNR
Thank you very much for your review Andy.
Best Regards
Adele Feller (Customer Services Manager)
The service provided by the assistant…
The service provided by the assistant at the CEF facility in Penrith was outstanding. The reason I did not give a 5 Star rating was because of the delivery. It was promised for before 6pm the next day (Friday) but the items were not received until Tuesday of the following week. Over promised, but unfortunately under delivered.
23 May 2024
Reply from CEF - PNR
Thank you very much for your review and feedback Mike.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - PNR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great service and advice
16 November 2022
Reply from CEF - PNR
Thank you very much for your review Mr Graham.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service
Excellent service. The delivery hadn't arrived when we called in but they took my number and called as soon as it was there. Very helpful and friendly.
22 November 2022
Reply from CEF - PNR
Thank you very much for your review and feedback Hilary.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service with fantastic local…
Excellent service with fantastic local rep Chris
14 February 2022
Reply from CEF - PNR
Thank you very much for your review Bradley.
Best Regards
Adele Feller (Customer Services Manager)
Ordered item on Monday,picked it up…
Ordered item on Monday,picked it up Tuesday morning. Genuinely nice guys to deal with. Nothing too much trouble for them
8 December 2021
Reply from CEF - PNR
Thank you very much for your review and feedback Ronnie.
Best Regards
Adele Feller (Customer Services Manager)
Trouble-free transaction.
Trouble-free transaction, good quality shower. I’ll definitely buy from C.E.F. again.
29 November 2021
Unprompted review
Reply from CEF - PNR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Ordered click and collect on line
Ordered click and collect on line. Sizeable order perfectly picked and notified within 10 mins. Excellent, professional staff in the Penrith branch
17 October 2021
Reply from CEF - PNR
Thank you very much for your review and feedback Paul Riley.
Best Regards
Adele Feller (Customer Services Manager)
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