CEF - REA Reviews 17

TrustScore 4.5 out of 5

4.5

1 Cremyll Road Richfield Trading Estate, RG1 8NQ Reading, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I do like dealing with this company! everyone is so helpful and always willing to make sure you are comfortable with your choice. thanks guys

Company replied

Rated 5 out of 5 stars

This is my daily go to for my materials and has been for around 5 years. My account manager James goes above and beyond, every member of staff at my branch (Reading) is friendly and super helpful. It’... See more

Company replied

Rated 4 out of 5 stars

easy Ordering on line - counter staff are friendly and can have a laugh with

Company replied

Rated 5 out of 5 stars

The reading store was moving so the staff sudgested to order on line before 18.00 for next day delivery .. it was such a help as I didn’t have to make an additional journey and my items were delivered... See more

Company replied


Company details

  1. #22 of 33 best companies in Electrical wholesaler
  2. #5 of 7 best companies in Cable provider
  3. #6 of 17 best companies in Electrical appliance wholesaler
  4. #14 of 24 best companies in Lighting wholesaler
  5. #8 of 8 best companies in Screw supplier
  6. #32 of 46 best companies in Solar energy equipment supplier

About CEF - REA

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • 1 Cremyll Road Richfield Trading Estate, RG1 8NQ, Reading, United Kingdom

  • 0118 957 4695

4.5

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

I do like dealing with this company

I do like dealing with this company! everyone is so helpful and always willing to make sure you are comfortable with your choice. thanks guys

12 March 2026
CEF - REA logo

Reply from CEF - REA

Thank you very much for your review Charles.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Ollie Served me and was a great help…

Ollie Served me and was a great help navigating the website and picking out the right tools that i needed for an amazing price. Very Welcoming.

5 February 2026
CEF - REA logo

Reply from CEF - REA

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Everything so straight forward and…

Everything so straight forward and counter staff at Reading branch (Reading Relief Road, Reading RG1 6BX) are a great help with any queries

25 November 2025
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Reply from CEF - REA

Thank you very much for your review Dave.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great company

Great company, attention to needs and detail.

22 September 2025
CEF - REA logo

Reply from CEF - REA

Thank you very much for your review Nicholas.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

This is my daily go to for my materials…

This is my daily go to for my materials and has been for around 5 years. My account manager James goes above and beyond, every member of staff at my branch (Reading) is friendly and super helpful. It’s like having a little support team in the background. I only go elsewhere if I absolutely have to.

7 May 2025
CEF - REA logo

Reply from CEF - REA

Thank you very much for your review Sarah.

Best Regards
Adele Feller (Customer Services Manager)

Rated 4 out of 5 stars

easy Ordering on line

easy Ordering on line - counter staff are friendly and can have a laugh with

2 December 2024
CEF - REA logo

Reply from CEF - REA

Thank you very much for your review Jeff.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Staff are really friendly

Staff are really friendly, polite and helpful. They have a great range of quality products.

3 October 2024
CEF - REA logo

Reply from CEF - REA

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Very helpful and knowledgeable young…

Very helpful and knowledgeable young lad 19 years of age clearly going somewhere.
Test equipment that I required ordered it and gave me a great price what more could I want.

8 March 2024
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Reply from CEF - REA

Thank you very much for your review and feedback Gerry.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

The staff at CEF Reading are polite and…

The staff at CEF Reading are polite and work quickly to get a quote over
The online quote system is easy to use and the delivery is next day, so perfect to get to site on time

13 March 2024
CEF - REA logo

Reply from CEF - REA

Thank you very much for your review and feedback Nicola.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

The reading store was moving so the…

The reading store was moving so the staff sudgested to order on line before 18.00 for next day delivery .. it was such a help as I didn’t have to make an additional journey and my items were delivered am ready for the job in hand .. very helpful and knowledgeable about the products..

16 August 2023
CEF - REA logo

Reply from CEF - REA

Thank you very much for your review and feedback Andrew.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

Materials never turned up on time two…

Materials never turned up on time two days late resulting in a upset customer and lost time and money very disappointed

1 June 2021
CEF - REA logo

Reply from CEF - REA

Thank you for your review and feedback Matthew.

We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

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