Excellent service. Nice friendly and helpful staff.
Company replied
Location
Switch locationUnit 2a, Ashfield Trading Estate, Ashfield Road, SP2 7EW Salisbury, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service for the parts we ordered. They didn't have everything we wanted and the website can be a little tricky to find some parts but what we did order was sent out straight away and delivered p... See more
Company replied
Prompt Quote received, all correct. Uploaded to my cef quotes very quickly, ordered and received nextday no problems. Top service. Thank you
Company replied
Helpful as usual
Company replied
Company details
- #22 of 33 best companies in Electrical wholesaler
- #5 of 7 best companies in Cable provider
- #6 of 17 best companies in Electrical appliance wholesaler
- #14 of 24 best companies in Lighting wholesaler
- #8 of 8 best companies in Screw supplier
- #32 of 46 best companies in Solar energy equipment supplier
About CEF - SAI
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 2a, Ashfield Trading Estate, Ashfield Road, SP2 7EW, Salisbury, United Kingdom
- 01722 335371
4.5
Excellent
18 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CEF - SAI
Thank you very much for your review Stuart.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service.
Prompt Quote received, all correct. Uploaded to my cef quotes very quickly, ordered and received nextday no problems. Top service. Thank you
16 December 2025
Reply from CEF - SAI
Thank you very much for your review David.
Best Regards
Adele Feller (Customer Services Manager
Good service
4 November 2025
Reply from CEF - SAI
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Website had what I wanted
Website had what I wanted - followed up by outstanding customer service
19 September 2025
Reply from CEF - SAI
Thank you very much for your review Steven.
Best Regards
Adele Feller (Customer Services Manager)
Fantastic customer service as always at…
Fantastic customer service as always at Salisbury CEF!
8 January 2025
Reply from CEF - SAI
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - SAI
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great in every way
Great in every way. Fast delivery. Excellent service. Good prices. Quick delivery.
3 July 2024
Reply from CEF - SAI
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Speedy service
9 June 2024
Reply from CEF - SAI
Thank you very much for your review Phil.
Best Regards
Adele Feller (Customer Services Manager)
Very happy
Quick delivery, product very well packed and great price compared to alternatives
6 June 2024
Reply from CEF - SAI
Thank you very much for your review David.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - SAI
Thank you very much for your review Luke.
Best Regards
Adele Feller (Customer Services Manager)
Really helpful staff in Salisbury who…
Really helpful staff in Salisbury who where very helpful
9 September 2022
Reply from CEF - SAI
Thank you very much for your review Chris.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - SAI
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Excellent customer service.
2 February 2022
Reply from CEF - SAI
Thank you very much for your review Anton.
Best Regards
Adele Feller (Customer Services Manager)
Great service for the parts we ordered
Great service for the parts we ordered. They didn't have everything we wanted and the website can be a little tricky to find some parts but what we did order was sent out straight away and delivered promptly.
13 December 2021
Reply from CEF - SAI
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
I received really helpful advice from…
I received really helpful advice from CEF in Salisbury when looking to replace a tube bulb. Not only did I get the information I needed on brands but also the advice on how to fit (even before I made the order) was invaluable. Would definitely highly recommend this shop. Many thanks
28 August 2021
Reply from CEF - SAI
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Prompt and professional
Prompt, attentive and helpful. Brilliant comes through ‘chat’ and as a one-off domestic cash customer, it was a stress free and easy process , to select, purchase and (within) 24hrs. Receive my goods. Thank you. A.
18 August 2021
Reply from CEF - SAI
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Always helpful and knowledgable
Always helpful and knowledgable, competitive prices with excellent customer service
15 July 2021
Reply from CEF - SAI
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
It would have been more convenient to…
It would have been more convenient to pick up from the store but understand that customers get preference for next day delivery
8 June 2021
Reply from CEF - SAI
Thank you very much for your review Mr Sherlock.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.