Great customer care!. I ordered a Domus bathroom fan, @ CEF online, and collected it from the Torquay store. I checked it when I got home to find some of the auto-shutters were hanging loose. Domus sa... See more
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See what reviewers are saying
Fantastic service from great people supplying the best products!
Company replied
Always helpful staff, can always seem to find stuff if not on the website. Quick website delivery as well.
Company replied
Hilary was a super star. Very professional and friendly. Thank you for great service.
Company replied
Company details
- #22 of 33 best companies in Electrical wholesaler
- #5 of 7 best companies in Cable provider
- #5 of 17 best companies in Electrical appliance wholesaler
- #14 of 24 best companies in Lighting wholesaler
- #7 of 8 best companies in Screw supplier
- #31 of 45 best companies in Solar energy equipment supplier
About CEF - TOR
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Broomhill Way, TQ2 7QN, Torquay, United Kingdom
- 01803 615231
4.6
Excellent
22 reviews
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Reply from CEF - TOR
Thank you very much for your review Dominic.
Best Regards
Adele Feller (Customer Services Manager)
Fantastic service from great people…
Fantastic service from great people supplying the best products!
13 March 2026
Reply from CEF - TOR
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
Hilary was a super star
Hilary was a super star. Very professional and friendly. Thank you for great service.
16 February 2026
Unprompted review
Reply from CEF - TOR
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
Always helpful
Always helpful staff, can always seem to find stuff if not on the website. Quick website delivery as well.
27 November 2025
Reply from CEF - TOR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Friendly and efficient
9 October 2025
Reply from CEF - TOR
Thank you very much for your review Marty.
Best Regards
Adele Feller (Customer Services Manager)
Super easy parts next day.
I needed a LED floodlight, found the item on the CEF website. It was simple to order and the item came next day delivery. Super easy.
17 February 2025
Reply from CEF - TOR
Thank you very much for your review Andrew.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service
Excellent service, good communication, very helpful sales/account manager at my local branch (Daniel Crawford, Torquay)
11 December 2024
Reply from CEF - TOR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Helpful
Helpful. Cheerful. No sense of being sold to, just friendly and useful advice.
25 November 2024
Reply from CEF - TOR
Thank you very much for your review Justin.
Best Regards
Adele Feller (Customer Services Manager)
Great service. Delivered as promised, on day on time.
Good website with good product availability.
Delivered as promised , on day and time.
Great service.
2 October 2024
Reply from CEF - TOR
Thank you very much for your review Kirk.
Best Regards
Adele Feller (Customer Services Manager)
The staff at the Torquay branch are…
The staff at the Torquay branch are exceptionally friendly and helpful.
Outstanding standard of customer service.
9 July 2024
Reply from CEF - TOR
Thank you very much for your review and feedback Ant.
Best Regards
Adele Feller (Customer Services Manager)
Great overall service
Price was great, delivery was free and fast and the after sales support online and in branch was excellent.
17 October 2023
Reply from CEF - TOR
Thank you very much for your review and feedback Hudson.
Best Regards
Adele Feller (Customer Services Manager)
Very efficient in the store & on time…
Very efficient in the store & on time delivery on line .
10 May 2023
Reply from CEF - TOR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great customer care!
Great customer care!. I ordered a Domus bathroom fan, @ CEF online, and collected it from the Torquay store. I checked it when I got home to find some of the auto-shutters were hanging loose. Domus said it was faulty and to return it. Took it back, no problem, refund on the way. I ordered another online, collected next day but checked it instore. The same problem. Counter staff spent several minutes trying to work out what was wrong in case a simple tweak would sort it. They found a tiny piece of plastic was missing, so the blades would never work as designed. Sent it back. Ordered a fan from a different manufacturer which was fine. Rare to find a company that cares nowadays, so well done CEF Torquay!
30 March 2023
Unprompted review
Reply from CEF - TOR
Thank you very much for your review and feedback Terry.
Best Regards
Adele Feller (Customer Services Manager)
Great service from Hilary Coyle
Great service from Hilary Coyle. She was very knowledgeable, engaging and obliging.
7 September 2022
Reply from CEF - TOR
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Very good service quick delivery too
31 July 2022
Reply from CEF - TOR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reliable and very decent partner for…
Reliable and very decent partner for electric issues. We have experienced a always pleasing manner.
7 March 2022
Reply from CEF - TOR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Arrived on time with good tracking
Arrived on time with good tracking, also a call from local branch to say it was ready for collection.
2 March 2022
Reply from CEF - TOR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Fast efficient and quality 👌
14 October 2021
Reply from CEF - TOR
Thank you very much for your review Christina.
Best Regards
Adele Feller (Customer Services Manager)
Can’t say enough good things about CEF
Can’t say enough good things about CEF, great selection of goods and excellent customer service.
The Torquay branch is friendly and very helpful.
8 October 2021
Reply from CEF - TOR
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
good service
CEF always have what we require, if not they can get it within a short time frame, always helpful and knowledgeable with quick delivery.
6 August 2021
Reply from CEF - TOR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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