CEF - TRU Reviews 22

TrustScore 4.5 out of 5

4.6

Unit 3 Wren Estate, Treliske industrial estate, TR1 3LP Truro, GB


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Rated 5 out of 5 stars

As we come to an end of another year, we at SHINEY Electrical Ltd would like to give a massive thanks to CEF in Truro, Cornwall. The whole team at CEF’s Truro branch always go above and beyond... See more

Company replied

Rated 5 out of 5 stars

I have been ordering spares from CEF in Truro for the last three years, I work as an engineer on a 17 school contract, honestly I cant recommend Truro branch highly enough, Jed, Mike, Antony and all... See more

Company replied

Rated 5 out of 5 stars

Superb service from the team at treliske. Giving advice when to order online and also helping with quotes transferring to web orders. Anthony, Mike and Jed helping with information and advice on produ... See more

Company replied

Rated 5 out of 5 stars

We at “SHINEY Electrical Ltd” have used the Truro branch of CEF for the last 3 years. They have supported our company and helped us grow over the years. We always get excellent advice and service... See more

Company replied


Company details

  1. #22 of 33 best companies in Electrical wholesaler
  2. #5 of 7 best companies in Cable provider
  3. #6 of 17 best companies in Electrical appliance wholesaler
  4. #14 of 24 best companies in Lighting wholesaler
  5. #8 of 8 best companies in Screw supplier
  6. #32 of 46 best companies in Solar energy equipment supplier

About CEF - TRU

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Unit 3 Wren Estate, Treliske industrial estate, TR1 3LP, Truro, United Kingdom

  • 01872 272233

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great to deal with

Great to deal with

12 December 2025
CEF - TRU logo

Reply from CEF - TRU

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service

Lovely team to deal with daily

23 July 2025
CEF - TRU logo

Reply from CEF - TRU

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Superb service from the team at…Treliske

Superb service from the team at treliske. Giving advice when to order online and also helping with quotes transferring to web orders. Anthony, Mike and Jed helping with information and advice on products when needed.

25 February 2025
CEF - TRU logo

Reply from CEF - TRU

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Everything arrived as expected

Everything arrived as expected, well packaged and exactly what I wanted. Easy to use website and from experience any problems sorted locally

11 October 2024
CEF - TRU logo

Reply from CEF - TRU

Thank you very much for your review and feedback Mark.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Top guys at Truro CEF

Top guys at Truro CEF , always very helpful

14 August 2024
CEF - TRU logo

Reply from CEF - TRU

Thank you very much for your review.
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Awesome team in Truro branch

Awesome team in Truro branch
Thanks again for your excellent level of service
Chris D (Mitie Engineer)

29 January 2024
CEF - TRU logo

Reply from CEF - TRU

Thank you very much for your review and feedback Truro.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Easy ordering

Easy ordering, Truro store were helpful when I had issues logging into my account.

6 December 2023
CEF - TRU logo

Reply from CEF - TRU

Thank you very much for your review and feedback Rebecca.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

The chaps at Truro branch have great…

The chaps at Truro branch have great knowledge and very helpful with useful advice and forward thinking. Thank you Anthony

1 December 2023
CEF - TRU logo

Reply from CEF - TRU

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

CEF TRURO- Cornwall!!! Five Stars!!!

As we come to an end of another year, we at SHINEY Electrical Ltd would like to give a massive thanks to CEF in Truro, Cornwall.

The whole team at CEF’s Truro branch always go above and beyond to assist our electrical material requirements.

Would like to add an additional thanks for the support the team has showed us with launching into the Solar/Renewables sector. We’ve had amazing technical support from the initial design stage, right through to the final commissioning.

THANK YOU!!! CEF TRURO!!!
You’ve really helped our businesses grow and we look forward to your support for the foreseen future 👏👏👏👏👏👏👏

18 November 2023
CEF - TRU logo

Reply from CEF - TRU

Thank you very much for your review and feedback. I will ensure this is passed over to the Truro branch.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Outstanding level of customer service

I have been ordering spares from CEF in Truro for the last three years, I work as an engineer on a 17 school contract, honestly I cant recommend Truro branch highly enough, Jed, Mike, Antony and all of the team are friendly, helpful and will always help me when I'm in a rush which is most of the time. I wouldn't go anywhere else, 10/10 outstanding level of service.
(Electrical Maintenance Engineer) MITIE FM

20 October 2023
Unprompted review
CEF - TRU logo

Reply from CEF - TRU

Thank you very much for your review and feedback Chris.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

5 stars from “Shiney Electrical Ltd”

We at “SHINEY Electrical Ltd” have used the Truro branch of CEF for the last 3 years.
They have supported our company and helped us grow over the years.
We always get excellent advice and service from all the staff in the Truro branch- they go above and beyond!!!
So a massive thank you to you all!!!
5 stars ⭐️⭐️⭐️⭐️⭐️

9 May 2023
CEF - TRU logo

Reply from CEF - TRU

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

CEF has to be my default supplier for specialist electrical

CEF has to be the go to/ default supplier of electrical equipment and components. Purchased with complete confidence, quality products, availability, next day delivery at a sensible price it removes the risk of failure. Highly recommended for all my electrical needs.
I have recently purchased direct from the branch in Truro and on line where delivery to my door was in around 16-18 hours! Outstanding service and product knowledge from the team in Truro.

20 January 2022
CEF - TRU logo

Reply from CEF - TRU

Thank you very much for your review and feedback Rob Webster.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Brilliant people. Very quick delivery.

27 December 2021
CEF - TRU logo

Reply from CEF - TRU

Thank you very much for your review Jill.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Top notch supplier

Good value, know their stuff, fast service, always willing to go the extra mile. The team in Truro are superb!

12 August 2021
CEF - TRU logo

Reply from CEF - TRU

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Super helpful

I very stupidly ordered a wrong item online (110v instead of 230v). I returned the goods to the Truro store who were very helpful not only in taking the return but were able to supply the correct item from their stock despite it showing out of stock on the main CEF site

16 June 2021
CEF - TRU logo

Reply from CEF - TRU

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

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