Shop staff very helpful and product was faulty greatly assisted in the return especially as online ordering a bit confusing when you try and order it says out of stock, contact store but when you pur... See more
Company replied
Location
Switch locationUnit 6, Winchester Trade Park, Easton Lane, SO23 7FA Winchester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Online is good response but the local store rep has not responded after 2 weeks
Company replied
I needed a product, fairly quickly and CEF were the only ones who could deliver it to me when I needed. True to their word, it came as agreed and I was able to complete the job. Thanks CEF
Company replied
Great team at Winchester, good at providing quotes, easy to order online and to store.
Company replied
Company details
- #22 of 33 best companies in Electrical wholesaler
- #5 of 7 best companies in Cable provider
- #6 of 17 best companies in Electrical appliance wholesaler
- #14 of 24 best companies in Lighting wholesaler
- #8 of 8 best companies in Screw supplier
- #32 of 46 best companies in Solar energy equipment supplier
About CEF - WIN
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 6, Winchester Trade Park, Easton Lane, SO23 7FA, Winchester, United Kingdom
- 01962 842448
4.4
Excellent
13 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shop staff very helpful and product was…
Shop staff very helpful and product was faulty greatly assisted in the return especially as online ordering a bit confusing when you try and order it says out of stock, contact store but when you purchase you can designate the store. suggest someone looks at that
30 March 2026
Reply from CEF - WIN
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Delivered promptly with no delays
Delivered promptly with no delays. Winchester branch very helpful when I rang with product enquiry.
14 December 2025
Reply from CEF - WIN
Thank you very much for your review Michelle.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WIN
Thank you very much for your review and feedback Philip.
Best Regards
Adele Feller (Customer Services Manager)
Great team at Winchester
Great team at Winchester, good at providing quotes, easy to order online and to store.
29 July 2024
Reply from CEF - WIN
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Online is good response but the local…
Online is good response but the local store rep has not responded after 2 weeks
16 April 2024
Reply from CEF - WIN
Thank you very much for your review and feedback
A member of our CEF team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WIN
Thank you very much for your review Martin.
Best Regards
Adele Feller (Customer Services Manager)
I needed a product
I needed a product, fairly quickly and CEF were the only ones who could deliver it to me when I needed. True to their word, it came as agreed and I was able to complete the job. Thanks CEF
18 March 2023
Reply from CEF - WIN
Thank you very much for your review and feedback Justin.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WIN
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WIN
Thank you very much for your review Paul.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WIN
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
The whole team at CEF Winchester are…
The whole team at CEF Winchester are great , Simon and Sam are so knowledgeable on the different products that I have asked them about.
I have been to other suppliers but they never seem to be so enthusiastic about there products.
Well done .
Peter.
11 March 2022
Reply from CEF - WIN
Thank you very much for your review and feedback Peter.
Best Regards
Adele Feller (Customer Services Manager)
No restocking of sold items.
I have bought from both the Winchester shop and online. The products and personal service is excellent. The reason I give a low score is because there seems to be no strategy in the shop for restocking item that have been sold. This forced me to go online to buy two more lighting units over a week after i bought the last one in the shop.
Empty shelves sell nothing, and annoy potential customers.
22 July 2021
Reply from CEF - WIN
Thank you very much for your review and feedback Geoff.
A member of our CEF team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WIN
Thank you very much for your review Gordon Hauser.
Best Regards
Adele Feller (Customer Services Manager)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.