Ceiling Speakers UK Reviews 46

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

The speakers were not available when ordered, but excellent communications kept me informed and gave me choices. They arrived in the time promised.

Rated 5 out of 5 stars

Purchased a Sonos Arc soundbar at was brilliant price compared to the competition. It arrived earlier than notified which was fantastic!! Sadly we had issues with the product it just wouldn't operat... See more

Rated 4 out of 5 stars

Ordered on Friday, delivered on Saturday! Only marked down by 1 star because I tried to reorder on Saturday but the price had gone up by £30.

Company replied

Rated 5 out of 5 stars

Discovered "Ceiling Speakers UK" via google search. I was looking for Sonos Roam SL speakers which they had in stock and at a sale price. Their website's easy to navigate. Speakers dispatched by cou... See more

Company replied

Company details

  1. Hi-fi shop
  2. Audio visual consultant
  3. Audio-visual equipment supplier
  4. Home audio shop

Written by the company

Since 2005, Ceiling Speakers UK have been leading experts in ceiling speakers and home audio. Offering home installs along with our state-of-the-art audition room allowing you to try the ceiling speakers out before purchasing. With over 100,000 speakers sold you can trust us with helping you find the perfect speaker to match your audio requirements and budget.


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

5-star
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Rated 5 out of 5 stars

Good communications

The speakers were not available when ordered, but excellent communications kept me informed and gave me choices. They arrived in the time promised.

26 February 2026
Rated 5 out of 5 stars

Great customer service

Made an enquiry about a KEF amplifier several months ago and found out it was in back order due to a chip shortage. Ceiling speakers got the amplifier in stock remembered Inwas looking for one and phoned me to let me know they have done available so I placed the order immediately and received it the next day. Excellent customer service . Recommended.

10 June 2024
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Reply from Ceiling Speakers UK

Hi Dave,

Thank you so much for your kind words and the wonderful 5-star review. We're thrilled to hear about your positive experience with our team. It's great to know that our proactive approach in remembering your enquiry and following up served you well.

We hope you are enjoying your KEF amplifier and that it enhances your audio experience. If you need any further assistance or have any questions, please don't hesitate to reach out. Your support means a lot to us. Thank you for recommending us!

Best regards, Jake.

Rated 5 out of 5 stars

Great Online Shopping Experience

Very quick delivery and a great price

29 April 2024
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Reply from Ceiling Speakers UK

Hi Nick,

Thank you so much for your 5-star review. It's fantastic to hear that you were satisfied with the speedy delivery and the competitive pricing of your purchase. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your support!

Kind regards, Jake.

Rated 5 out of 5 stars

Great service

Great service, quick delivery.

11 April 2024
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Reply from Ceiling Speakers UK

Hi Andy,

Thank you for your positive review! We're thrilled to hear that you were pleased with our service and the prompt delivery. Customer satisfaction is our top priority, and we're delighted to have met your expectations. If you need anything else in the future, please don't hesitate to reach out. Thanks again for choosing us.

Best regards, Jake.

Rated 5 out of 5 stars

Excellent service, fast and tentative team

I wanted to check stock and ask a question, they where quick to answer the phone and the questions. DPD had a little snafu with the delivery once I ordered. I contacted them and they were quick to check up, ensure the problem was solved.

21 March 2024
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Reply from Ceiling Speakers UK

Hi Sean,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you found our customer service team to be responsive and helpful when you needed assistance with checking stock and asking questions. We apologise for any inconvenience caused by DPD, but we're glad to hear that we were able to address it promptly and ensure that everything was resolved to your satisfaction. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards, Jake.

Rated 5 out of 5 stars

Very good

Very good, quick delivery.

12 January 2024
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Reply from Ceiling Speakers UK

Hi Thang,

We appreciate your positive feedback! Quick delivery is a key aspect of our service, and we're glad to know it met your expectations. Should you have any future needs or inquiries, don't hesitate to reach out. Thank you for choosing us!

Kind regards, Jake.

Rated 5 out of 5 stars

Good price and rapid delivery

Good price and rapid, trouble-free delivery.

5 January 2024
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Reply from Ceiling Speakers UK

Hi Adrian,

Thank you for highlighting the good price and swift, hassle-free delivery! Your feedback means a lot, and I'm glad your experience with us was positive. If you ever have more to share or if there's anything else you need, feel free to reach out. Enjoy your purchase!

Kind regards, Jake.

Rated 5 out of 5 stars

I'd never heard of this company before

I'd never heard of this company before, so when I saw the product I was after at a really good prices I was a bit dubious. After a bit of searching reviews I ordered.
Product received (The next day!!) was exactly what I was after.
Great product (Sonos Era100) at a great price!!!

8 December 2023
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Reply from Ceiling Speakers UK

Hi Mark,

Thank you for taking a chance on us. We appreciate your trust and are thrilled that you had a positive experience, from the great prices to the swift delivery. If you ever have more audio needs or questions, we're here to help. Enjoy your new Sonos Era 100! 😊

Sincerely, Jake.

Rated 4 out of 5 stars

Ordered on Friday

Ordered on Friday, delivered on Saturday! Only marked down by 1 star because I tried to reorder on Saturday but the price had gone up by £30.

8 December 2023
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Reply from Ceiling Speakers UK

Hi Geoff,

Thank you for your feedback. We're delighted to hear that your order was delivered promptly and that you managed to take advantage of the discount before the sale ended (for your original order). As with everything nice, sales tend to end, and prices can fluctuate based on various factors we have to follow. You can subscribe to our mailer to stay informed about new great sales. If you have any further questions or if there's anything else we can assist you with, feel free to let us know over the phone or via email. We're here to help!

Kind regards, Jake.

Rated 5 out of 5 stars

Would use again

Excellent price, communication and delivery. Thank you very much

2 October 2023
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Reply from Ceiling Speakers UK

Hi Stuart,

We appreciate your positive feedback on our company's pricing, communication, and delivery. Thank you for your kind words!

Warm regards, Jake.

Rated 5 out of 5 stars

Great!

Discovered "Ceiling Speakers UK" via google search. I was looking for Sonos Roam SL speakers which they had in stock and at a sale price. Their website's easy to navigate. Speakers dispatched by courier (DPD) and received next day.

Great service thank you!

19 September 2023
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Reply from Ceiling Speakers UK

Hi James,

Thank you for your 5-star review. We're thrilled to learn of your positive experience with us and that you found the Sonos Roam SL speakers you were looking for at a sale price. We appreciate your kind words about our website and the speedy delivery through DPD. If you have any more needs in the future, don't hesitate to reach out. Enjoy your new speakers!

Kind Regards, Jake.

Rated 5 out of 5 stars

Simply awesome

The product I wanted at the best price on the market, delivered quickly with super-fast support when I emailed them a question. What’s not to love?

10 August 2023
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Reply from Ceiling Speakers UK

Hi Paul,

Providing you with the desired product at the most competitive market price, along with swift delivery and responsive support, is our top priority. We're delighted that your experience with us has been nothing short of exceptional. Should you ever have more queries or require further assistance, please don't hesitate to reach out. Your satisfaction means a lot to us, thank you for your review.

Sincerely, Jake.

Rated 5 out of 5 stars

Excellent service

17 August 2023
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Reply from Ceiling Speakers UK

Hi Matthew,

Thank you for your kind words! We're delighted to know that you found our service excellent. If you have any further needs or questions, please don't hesitate to reach out.

Regards, Jake.

Rated 5 out of 5 stars

Good Experience

Quick, efficient, and at a reasonable price.

13 August 2023
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Reply from Ceiling Speakers UK

We're truly grateful for your review. Your kind words about our quick and efficient service, all at a reasonable price, mean a lot to us. Should you ever need anything else or have more feedback to share, please don't hesitate to get in touch. Thank you for choosing us!

Regards, Jake.

Rated 5 out of 5 stars
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Reply from Ceiling Speakers UK

Hi Craig,

Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you and we hope to serve you again soon.

Sincerely, Jake.

Rated 4 out of 5 stars

They had the item in stock and was…

They had the item in stock and was delivered the next day.

31 May 2023
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Reply from Ceiling Speakers UK

Hi Gary,

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with great experience. Thank you for giving us the chance to serve you. We hope to serve you again soon.

Regards, Jake.

Rated 5 out of 5 stars

The order came very quickly and was a…

The order came very quickly and was a good price.

30 May 2023
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Reply from Ceiling Speakers UK

Hi Steve,

We sincerely appreciate you taking the time to share with us your experience. On behalf of our team, thank you for allowing us to serve you. We hope to serve you again soon.

Regards, Jake.

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