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See what reviewers are saying

Rated 1 out of 5 stars

This is an honest review from someone who used a full range of these products consistently for 2 years. I bought a significant amount of products from this range and it lasted me for a full 2 year... See more

Rated 5 out of 5 stars

I originally tried the Cel products because my daughter had significant hair loss and thinning of her hair. She was losing hair including the follicles. Since using your shampoo, conditioner and hair... See more

Company replied

Rated 5 out of 5 stars

I have been using Microstem thickening shampoo and conditioner regularly, and have recently tried the Microstem thickening hair mask. My hair was very dry and frizzy, like straw and it was falling ou... See more

Company replied

Rated 2 out of 5 stars

I have been trying to order for over a month and every time i add to cart it says "there was a problem adding this to the cart". i have tried different browsers and even different houses with no avail... See more

Company details

  1. Health and beauty shop

Information provided by various external sources

Stem Cell Products


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

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Rated 5 out of 5 stars

Works as promised

I've been using Cel Thickening Shampoo, Conditioner and the Microstem Hair Stimulation Formula for almost 2 months. My hair is fuller and new hair growth is soooo exciting. Love Cel!!!!

26 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Bradley,
Thanks a lot for this lovely message, we're so happy to hear that you're loving our product 🥰 Thank you for giving us the chance to help you, it's our pleasure to provide you the service and products you deserve.❤️

All the best,
Cel

Rated 3 out of 5 stars

Update: Discontinued product…terrible customer service

Update on my review:
They discontinued the serum. The only product I used. They also did not make me aware they discontinued it until I emailed and asked where my current shipment was. As of now, there is nothing to replace it. I have already purchased another product brand. I am sorry to see the product go but not sorry that I no longer have to deal with the incompetence of this company. You guys really need to get your stuff together. The most frustrating experience I ever had was the 3 years I was buying your products.
Original review:
I like the hair serum but their customer service is awful. In fact I am waiting for a shipment. I am on reoccurring and nothing. Almost out. Don’t change anything on your account because they will screw up your entire account and when they finally fix it and send out your product it takes weeks to arrive. I thought they would get better as time went on but unfortunately…no

24 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Denise,
We strive to provide world-class products and regret you experienced anything less. We do appreciate your review as it will help us in finding ways to improve our products and our services. Rest assured that we are constantly working on improving our processes and services to better serve you in the future.

All the best,
Cel

Rated 5 out of 5 stars

A company with Intregrity…

I’ve been using Cell Thickening Shampoo and Conditioner for 3 months now. I’m 70 years old with longer gray hair that used to be very coarse, but it has been thinning for the past 10 years. I noticed after using Cel for the first time, that I didn’t have nearly as much hair in my hands as I normally did! I love how my hair looks now after letting it air dry….not nearly as frizzy & unmanageable and it seems softer.
Also, I had a small issue with my last order, so emailed, hoping for a response. The next day someone had reached out to me and my issue was resolved! That’s very refreshing to not only have someone from a company respond nowadays, but to work with you. I thought customer satisfaction was a thing of the past, but it means something to this company!
I’ve also had my husband try the shampoo and conditioner and he likes too!!

23 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Cheryl,
Thank you so much for sharing your story and how our products have helped to make a difference to your hair! 🥰 We are over the moon to know that you have already improved! It's always an uplifting experience for us to keep hearing stories such as yours. Please keep us updated, hearing your success stories makes our work so worthwhile!❤️

All the best,
Cel

Rated 1 out of 5 stars

Absolutely awful

Absolutely awful - made my hair fall out and look lifeless and dull…. Plus, charged a subscription when I didn’t want that… unable to get any response from seller and charged again for the same dreadful product….. AVOID AT ALL COSTS and do some research - there are hundreds of other customers who have been ripped off

20 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Jacqui,
Thank you for taking the time to tell us about your unfortunate experience with us. We’re sorry to hear that our product did not provide the results you were hoping for. We have worked our hardest to make our products to the highest standards, but we also understand that they do not always have the desired effect for everyone. We take customer feedback into consideration each time we change or create our products.

As for your subscription, we've gone ahead and cancelled your subscription. Rest assured that no further payments would be taken out and you won’t be getting any more auto-ship orders.

All the best,
Cel

Rated 4 out of 5 stars

From JOY to Heartache

I began using CEL approximately 6 months ago after seeing the wonderful results that my oldest daughter was having with the product. My hair was falling out and so was my youngest daughter’s. I bought product for both of us. When we began to run low I ordered more and was sent a different product. None of us had the good results with the second purchase. Now the first kind is up to $39.00 a bottle!! I know that we surely cannot afford just about $80 for shampoo and conditioner. 😢 So I will be looking for another product. Very disappointed. 😩

17 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Kimberly,
Thank you for taking the time to tell us about your unfortunate experience with us. We definitely understand your concern regarding the price, and we can assure you we work tirelessly every day to keep our prices as low as possible. However, we firmly believe that the benefits of this product outweigh the costs.

All the best,
Cel

Rated 1 out of 5 stars

Horrible company to deal with

Great product
Horrible company
Why do you continue to ask me for surveys. I AM A DISSATISFIED CUSTOMER, AND YOUR COMPANY DOESN’T CARE

16 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Judy,
Thank you for taking the time to tell us about your unfortunate experience with us. We would like to let you know that we take feedback like this very seriously and we aim to always provide the best possible experience for all our customers.

Please know that we appreciate you as a customer, and we're always working to improve our services to give you a better experience now and in the future.

All the best,
Cel

Rated 5 out of 5 stars

Renewed hair confidence from CEL results!

I have used CEL shampoo and conditioner for past 3 1/2 months, showing wonderful results in the condition and handling of my hair. There has been much 'regrowth' of hair, on top of my scalp too, a remarkable difference. I am very pleased and have so much more confidence now, no longer have to 'hide under hats'!

14 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Nina,
Thank you for leaving us this overwhelming review! We’re happy to hear that our products worked amazingly well for you!🥰 It's always an uplifting experience for us to keep hearing stories such as yours!

We hope to serve you more in the future!❤️

All the best,
Cel

Rated 5 out of 5 stars

I had lost almost all of my hair to Alopeacia

I saw one product on the web and decided to try it. I was really tired of all the bald spots. It did work, but barely. Then I read about Cel products. I have been using them for about three months, and when I take my wig off, my family can see a huge difference. I have bared my head to a few friends, and they, too, want to know what I am doing. I proudly tell them about Cel and keep hoping my growth will continue. I will most definitely be a patron of this product for a very long time.

14 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Karen,
Thank you so much for sharing your story and how our products have helped to make a difference to your hair! We're glad that of all the products you've tried before, it's us who gained your trust! 🥰

We appreciate you choosing us and we hope to see you again. Please let us know if there is anything else we can help you with.❤️

All the best,
Cel

Rated 5 out of 5 stars

New Head of Hair Thanks to Cel Products

Because of chemotherapy treatments, I lost all my hair. As my hair started to grow back, I began using Cel shampoo and conditioner. I have been very pleased with how my new hair looks and feels. I see minimal hair loss now with a full head of hair. I attribute that to my use of Cel products.

14 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Zay,
Thank you for taking the time to send us this appreciative review! Your comment just made our day. It's feedback like this that keeps us all super motivated here at Cel to keep delivering great solutions for you hair!🥰

Please keep us updated, hearing your success stories makes our work so worthwhile! ❤️

All the best,
Cel

Rated 5 out of 5 stars

It Works!

My hair really thinned out after having Covid, so I was looking for help. I also had bald spots on both sides of my bangs so I could never wear my side hair pulled back! I saw the ad for Cel shampoo and conditioner and ordered both. I have to say that after continuous use ( about 3 months) I had new hair growing in those spots. My hair is thicker and healthier; this stuff works!

14 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Kay,
Thanks for sharing this great news with us! We're so pleased to hear our products are working wonders for your hair!🥰Hearing your success stories makes our work so worthwhile!

We hope to hear more from you, your feedback is very valuable to us.❤️

All the best,
Cel

Rated 5 out of 5 stars

I have been using Cel shampoo &…

I have been using Cel shampoo & conditioner for about a year & love it. My hair has gotten much thicker and has a nice shine to it

14 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Eileen,
We are delighted to hear that you are amazed by the quality of our products.🥰Thanks for your awesome review! We're glad that you are getting incredible results too. We hope to serve you more!❤️

Best wishes,
Cel

Rated 5 out of 5 stars

I’ve been using Cel products for about…two years now

I’ve been using Cel products for about two years. My hair is healthy and full and the products smell great. Last year I added the color preserving mousse to my routine. The nail growth serum helped get my abused nails back to healthy during the pandemic when I had to skip the nail salon. Just love them!

14 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Kathryn,
We're very pleased to hear that you've seen how our products worked amazingly well for you! We do hope you can continue to enjoy using them as we assure you that you will get nothing but premium products from us.🥰

We're grateful for your continuous trust and support with our products, your loyalty means a lot.❤️

Best wishes,
Cel

Rated 5 out of 5 stars

I started using Cel in July 2021…

I started using Cel in July of this year. Almost immediately I thought my hair had improved. Now it's October and I recently saw my hairdresser who commented on the thickness of my hair. She thought it much fuller and less like baby hair. I am thrilled with the results. Many thanks, Jane Laffan

14 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Jane,
We're happy to hear that you're very satisfied with the results that you're getting! Thanks a lot for sharing.🥰 Please let us know if there is anything we can do to help improve your experience. We appreciate your business.

Please do keep us updated on his progress, we love hearing about your experiences.❤️

Best wishes,
Cel

Rated 4 out of 5 stars

This is the first time I am using the…

This is the first time I am using the Cel shampoo and if I like it I will keep using it again, thank you for trying to keep helping your customers , Connie ,

14 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Connie,

Thank you for your kind words. We are so glad you had an enjoyable experience with us. We pride ourselves on customer service and it's great to hear that we were able to help you. Enjoy your day and we look forward to working with you again in the future! 🥰

Please keep going and kindly update us of the long-term results you will get.❤️

Best wishes,
Cel

Rated 5 out of 5 stars

Just wonderful

The product is just wonderful. It soothes the scalp & really does feel like it is thickening my hair

14 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Lisa,
Thank you for your review! 🥰 We are so glad you’ve seen your hair improving so much! It sounds like it’s getting back to being in great shape, well done!

We're grateful that you have allowed us to help you, please keep us updated about your progress.❤️

Best wishes,
Cel

Rated 5 out of 5 stars

I am very happy with the shampoo and…

I am very happy with the shampoo and conditioner I use from Cel it makes my hair full soft and bouncy and it's the best I have ever used. Great!!

14 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Susie,
Thanks a lot for this lovely message, we're so happy to hear that you're loving our products 🥰 Thank you for giving us the chance to help you, it's our pleasure to provide you the service and products you deserve.

We hope to serve you more in the future!❤️

Best wishes,
Cel

Rated 5 out of 5 stars

Cel perfection

I have been using CEL shampoo and conditioner for 2 years now and my hair which is 95%grey and colored every 3 months is in amazing condition. It grows so quickly it has to be cut every 2months and for someone my age (65) it has retained its thickness and I never have any split ends .A perfect product 5stars .

14 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Deborah,
Thank you so much for sharing your story and how our products have helped to make a difference to your hair! 🥰 It's always an uplifting experience for us to keep hearing stories such as yours. Please keep us updated, hearing your success stories makes our work so worthwhile!

We're grateful for your continuous trust and support with our products, your loyalty means a lot.❤️

Best wishes,
Cel

Rated 5 out of 5 stars

Have just started using the shampoo and…

Have just started using the shampoo and conditioner, only washed my hair with it 4 times, but I feel that it is living up to its claims, and my hair seems to be improving in quality and texture, looking thicker and richer than before. So impressive that it is a genuine product, and not just another dud online purchase I would re-buy this product.

Also, excellent customer service. When I inadvertently , duplicated my order, as well as specials, I asked that the duplicate be cancelled, and received a response, within hours, and a refund, within days. That is GOOD customer service , and relations. Thank-you, and keep up the good work

14 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Sylvia,
Thank you for leaving us a review. We are glad that you find our service admirable, and our products excellent!🥰 We have nothing but high hopes for your overall Cel experience!

We hope to serve you more in the future.❤️

Best wishes,
Cel

Rated 5 out of 5 stars

Cel Shampoo

I noticed I don’t have to wash my hair frequently before
I started using Cel shampoo, my hair used to get oily
and I had to wash my hair every second day, now I only
wash my hair 3 times a week, and that’s a big improvement for me. I would recommend cel shampoo.

13 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Diana,
Amazing news! Thank you for this very kind feedback, we really appreciate hearing about your own experiences!🥰 We're happy to hear you've already seen improvements in your hair and we hope we can help keep it healthy!

We appreciate your recommendation thanks a lot!❤️

Best wishes,
Cel

Rated 4 out of 5 stars

Great product

great product, my hair is frizzy and dry, but the condition seems to have improved already, only used the mask once and shampoo not much as try not to wash my hair often. conditioners terrific!

13 October 2021
Unprompted review
CEL logo

Reply from CEL

Hi Vivienne,
We're honored to hear that you found satisfaction with our product! 🥰 Thanks for your review!

We can assure you that our products are made to the highest standards and finest ingredients that is suitable for the needs of your crowning glory!❤️

Best wishes,
Cel

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